I used the coin laundry side and it was clean but there was several machines down. That limited the…read moreavailability of the double and triple load machines. The dryers were also very limited in numbers. I would use again just not for large items. .

I come to this laundry mat quite often, and it has gone downhill the last few times we have come…read morehere. One big washer is broken, and one big dryer has been broken for quite some time now. Seven out of the 10 little dryers are also broken. The inside has become dirtier. There is always trash all over the floors, bathrooms aren't cleaned, and there usually aren't soap or paper towels. There are holes in the walls that need to be repaired.

Lost my very expensive shirts. Do not offer to…read morecompensate\nDid not even seem to be bothered by it.

My curtain was a year old. It was in perfect condition except for the stain. The curtain did have a…read morestain. It was urine from a family members dog make dog! I asked it it could be removed and the girl at the counter told me it could. I trusted her. Using ammonia or fading of curtain was never discussed. I would not have left this curtain panel to bring home damaged. Also, this business is not BBB accredited! I wonder why.

Facility is very clean with high quantity equipment and fair pricing. The staff are incredibly…read morefriendly and helpful.

Needed a drop off laundry (wash and fold) with a quick turn around on a Friday. I called around 20…read morespots in the Birmingham area and all noted they couldn't get it done and back to me before Monday. I called Soap Box and spoke to Tilly, who said they could turn it around in a few hours. She wasn't joking. She called me two hours later and said it was ready! The laundry was spotless and folded nicely at a fair price. Go here and see Tilly. She'll take care of you!

I wear dress shirts daily, and all of them are dry cleaned. We used this business's pickup and…read moredelivery service for at least eight years. There were a few issues over time -- a stain here or there that appeared during cleaning -- but never enough to make us switch. That changed a few weeks ago. Our normal delivery arrived: roughly 15 dress shirts, a few pairs of slacks, several blazers. Every single item REEKED of cigarettes and cheap air freshener. Not realizing the extent of it, I hung most of the order in my closet. Mistake. The entire walk-in was contaminated. I cannot overstate how bad this smell was -- imagine a motel room on Breaking Bad. With the closet door closed, we could still smell it throughout the first floor of our home. We ended up relaundering every piece of clothing they had "cleaned," then laundering the rest of the closet's contents on top of that. I scrubbed every hard surface with diluted distilled vinegar. I bought an $800 air purifier and ran it in the closet for several days to finally pull the smell out. When my bride brought the problem to management, she was met with a shrug and an offer to relaunder the original clothing. No reimbursement. No offer to address the rest of the damage. Nothing. We didn't press it. We moved to Mark's for twice-weekly pickup and delivery and haven't looked back. Steer clear of this business. Zero stars. Would not recommend.

One day turn around for my table cloth. They gave me a discount for it not being perfect! Staff…read morewere very nice. Quick service with a text that notified you when items are ready. Store was clean and smelt nice. Great location. Will be back for sure.

Always excellent customer service, wonderful services and timely without costing a fortune…read more I live across town now and still go here because they're the best and worth the drive

Quick and clean without all the unnecessary hassle. I wish every dry cleaners was like this!!!read more

This place is amazing!!!! I spilt red wine all over my cream jacket and they got every stain out!…read moreThey also are the sweetest people, highly recommend coming here!

From the owner: " See the Difference"read more

The guy that works here is very rude and disrespectful. I went there to see if they could do…read morealterations to a dress, which I didn't have with me I just wanted to stop by and make sure they did alteration. He asked me when was I going to come by with the dress. I told him I could the next day which was a Saturday. He began to yell and told me she (seamstress) doesn't work on Saturdays and her schedule is Monday- Friday so when are you coming! I asked for the hours she works he yelled again, "when are you coming"!? I told this idiot I don't need their service. This man is absolutely rude. I don't understand how and why he is still in business. They lack customer service. Beware ----- Do NOT do business with this company unless you want to be treated like garbage! stay away!

I have come here often and forget to check in and write a review…read more If you have straight dry cleaning, it is probably ok. I came to ask if they could replace a zipper in a sweatshirt. Nope. Sorry. At least he was nice about it. Darn. Will try somewhere else.

I would strongly discourage anyone from doing business with W&S Cleaners…read more I dropped off two blazers, a dress, and a pair of work slacks on Friday, April 24th for dry cleaning, along with two very small hem repairs. I was never given a timeframe for completion, and after nearly a month of getting the runaround, I FINALLY received a text message on May 18th saying my items were ready for pickup. During that month-long process, I made at least four different phone calls asking for updates. Every time, I was told they would call me back or that the items would be ready soon, but no one ever followed up or gave me a straight answer. To make matters worse, the hours posted on the door showed they opened at 6:45 AM, but I stopped by several times on my way to work and the store was closed with no answer at the business phone number. One time, someone answered from what sounded like a personal cell phone off-site and still couldn't provide any useful information about my order. The lack of communication, poor customer service, and complete disorganization made this an incredibly frustrating experience. I would not recommend doing business here.

Had a terrible experience at this dry cleaner. I took a pair of pants to be altered and they…read moreshortened them almost an inch more than I requested, making them unwearable for me. I also took in a faux fur winter coat and pointed out there was a spill on the front. This was very noticeable as it was dry and sticky. The coat was returned to me in exactly the same condition I left it. Ended up using water at home to try and get it out.

I have used this cleaners with reasonable satisfaction. Last year I had several articles dropped…read moreoff. I inadvertently sent an St John"s dress that was . I made several attempts to pick it up after an employee reported having seen the dress and thought that he had seen the dress upfront but was unable to locate it but would call the owner to inquire about it. I returned later with a picture of the dress an older man stated that was beautiful and looked expensive but he had not seen it and it was not there. No apology or mention of restitution. It was on of my favorite pieces and I and I an still perturbed that my dress mysteriously disappeared. A size 4 royal blue dress ornate in the center. It is suspicious someone had seen and remembered the dress but it could not be located. I still have the ticket .I am considering small claims court. The value is still pretty good but the quality of service is down.

pro cleaners lost a very expensive St. John knit dress. They advised that they had it. when I went…read moreto pick it up, they said they could not find it. This is not acceptable. Their customer service is poor and I NEVER use them again. They need to find my dress.

Laura is incredible at what she does and made my dress absolutely perfect! She is very caring and…read moremakes sure every detail is perfect. I had a tight timeline with a very delicate dress, and she worked her magic. Highly recommend!