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    Chacon Flooring

    4.9 (29 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Chacon Flooring

    Carpet installation

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    5.0
    (18 reviews)
    General Contractors
    New on Yelp
    Painters
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    The crew at Chacon Flooring did an excellent job cutting & binding four large area rugs. [[HIGHLIGHT]]Jaime was much better to work with than one of the "Big Box" stores ... he knew exactly what I wanted.[[ENDHIGHLIGHT]] They were ready in a couple of weeks (versus 5-6 weeks quoted from other stores).

    Before

    Sometimes, the customer isn't right. Jaime helped turn a very rough-looking floor into one that exceeded what I had requested. I had recently purchased a unit in a highrise condo building in San Francisco's East Cut neighborhood. I was renting a unit in the same building and was fixated on replicating the exact finish on the floor of the unit I had just purchased. Jaime and his team came recommended by the HOA since they had a lot of experience working with the floors in this particular condo building. Jaime took the time to carefully explain the constraints specific to the flooring in the building. He was extremely knowledgeable. Even after explaining the constraints, I was still determined to replicate the exact finish created by the original builder. After the work was completed, I compared the floors in the newly purchased unit against the floors in the unit I was renting, and they were quite different. Initially, I was unhappy with the result. Jaime and team had to put up with a grumpy customer for a couple of days, but I eventually recognized the error of my ways. I soon recognized that the new floors in the unit I had just purchased were actually much nicer than the floors in the unit I was renting. Jaime and team delivered a finish that was superior to the finish I had gotten used to. It was a 'glow-up.' After moving into the new unit and being back in the old unit to prepare it to hand back over to the owner, I have found myself thankful that we didn't replicate the flooring in the old unit. Jaime and crew are world-class in what they do. This was one of those 'trust the experts' scenarios. The customer isn't always right. I highly recommend Chacon Flooring to anyone looking for excellence in execution.

    Termite droppings.

    Had Jaime's team refinish old wood floor and also replaced some wood panels due to some previous water damage. 10months later, home infested with termites. Had a few termite specialists inspected the whole house, same conclusion that termites likely came from the new wood panels as that is the center of infestation :( very unfortunate. Otherwise, the floor looks great with the refinish.

    refinished engineered plank flooring

    Jaime Sr and Jaime Jr are a great team to work with. We had engineered wood plank flooring that was very badly damaged from the sun. They refinished the floor and brought it back to its natural color. They applied 3 coats of Waterbourne satin finish. The floors look incredible. They also pulled up old carpet and pad in the bedrooms. We bought the carpet from them. It's a beautiful carpet and they used a good synthetic fiber pad. Before the refinishing and carpet/pad install, the crew cover the blinds and drapes as well as the heat detectors. They were very nice and efficient. Brian was instrumental in providing the English communication. This is the 2nd job they have done for us. We highly recommend this company. Thank you, Jaime Sr and Jaime Jr

    Maria S.

    I couldn't be more pleased with the service from Jaime and his crew. Jaime was very helpful in showing us samples at our place. When I couldn't decide we visited his store and looked at many more samples. We really wanted a higher quality since it's been 20 years since we moved in and likely just as much time before we do the whole home again. He let us borrow a few samples so we could see how they looked at different times of the day. Even though it took a while for the carpet to come in, Jaime was responsive to my husband's inquiries. It took just a couple of days to install and the crew was busy the whole time with moving the heavy furniture, pulling out the old and installing the new. They did a great job cleaning up as well. We had one issue after the install where one of the bathroom doors wouldn't close completely because of how plush the new carpet was at the threshold, but they came back immediately to fix it. I will definitely call them again when we need more work on our floors - hopefully I can get those hardwood areas refinished in the next year or so. It feels so good to walk on a brand new carpet.

    Cork Soundproofing
    Papa Dadoo B.

    Jaime did a great job coming in at a low bid and replacing a horrible worn-out 12 year old carpet with a engineered hardwood floor. He had me look at a selection of samples but once we took the final ones up to the actual condo the white oak was by far the best choice. His years of experience in my building, and the surrounding SOMA hood, means he has a firm grasp of the known issues here in San Francisco at various old and new addresses. Jaime and his crew: -pulled up the old carpet and padding while tightening the carpet left in place in the bedrooms. -most importantly, Jaime insisted on leveling the underlying cement slab with self-leveling material and then took the time to dry it over a weekend. -impressively he took the time to remove the baseboards so his crew could get an actuate tight fit with shims and the new floor. -put in a layer of cork for soundproofing with no attachment to the slab or the hardwood floor - per the code for my building. -laid in the floating hardwood flooring (with white ash backing), custom cut to fit all the sections, glued the tongue and groove fittings, installed new molding around two columns, reinstalled the baseboards and put in new wooden thresh-holds. -I even had him come back to fix a few things - at no additional charge. In the end it was a fantastic job of a floor my family will enjoy for years to come.

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    9 years ago

    Jaime and his crew were very professional and efficient in refinishing our Brazilian Teak floors and adding in new carpet. Fabulous team!

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    Ask the Community - Chacon Flooring

    Review Highlights - Chacon Flooring

    Jaime came over the very next day after I had contacted him, and then rebuffed the floors the following day.

    Mentioned in 18 reviews

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    Tom's Hardwood Floors

    Tom's Hardwood Floors

    4.8
    (347 reviews)

    If you're looking for a flawless, stress-free hardwood flooring upgrade, Tom's Hardwood Floors is…read morethe only company you need to call. We replaced 20-year-old carpet throughout our entire home with beautiful engineered hardwood--and the result is nothing short of stunning. - David, our project manager, was responsive and guided us every step--scheduling a site walk immediately, explaining the process clearly, and connecting us with their flooring gallery for expert, no-pressure guidance. - Johnny, the on-site lead, was communicative, accommodating, respectful, and always available. His hands-on leadership kept everything on track and on time. - The install crew was punctual, clean, skilled, and completed our entire home in just two weeks--without cutting corners. Transitions, baseboards, and fine details were flawless. - No surprises, no hidden fees--just honest, fair pricing and clear communication. They stood by their word, every step of the way. Our home now looks brand new. We've worked with many contractors, but Tom's Hardwood Floors sets the gold standard--not just for quality, but for the values of a true family business. Do not look anywhere else. If you want excellence, integrity, and a team that treats your home like their own, Tom's Hardwood Floors is the way.

    Tom's did the floors in my unit a few weeks ago. Here are my thoughts:…read more Pros: - Communication: Generally very prompt communication. I wish I got more updates during construction but they sent them whenever I asked. I liked that they were very contentious about talking with my neighbor when their van was blocking a little bit of their driveway--a lot of contractors wouldn't bother. I also had another neighbor who was causing some issues and they kept me in the loop, which I appreciated. - Price: I talked to several contractors and their price was pretty reasonable--not the lowest nor the highest, more in the middle. Cons: - After construction, I noticed some damage on parts that were supposed to be protected. They were minor damages, but annoying. The most noticeable one was a dent on my TV, which left a white dot that I see every time I turn on my TV, which sucks. - In terms of details, I noticed that there were some dings in pretty noticeable parts of the wood. I don't know if it was the crew or the wood came like that, but when I was testing a wood sample before purchasing, I hit the wood with a hammer and it didn't leave a mark, so it would take a lot of force to leave a dent like the one pictured. Kinda disappointing because the dent is smack in the middle of a high traffic area. Some last notes: - David came by to do a final walk through and helped me move some of the heavier furniture back. It didn't bother me but if you're expecting furniture to be put back the way it was originally, you'll want to manage your expectations. - You should definitely hire painters and cleaners after the construction--I didn't think the walls were going to be as scuffed up as they were. And everything will be superrrr dusty, even if it's covered. - When I expressed concern about not all baseboards being replaced, which I thought was the scope of work, he explained that he told his crew to use existing baseboards when possible. He said he did this to save me some cost and offered me $150 to cover the savings. I generally feel positive about this, although if I hadn't mentioned it I don't think it would've come up, so take that for what it's worth.

    The Floor Store

    The Floor Store

    4.6
    (194 reviews)

    Let me start by saying we love our new floors! We purchased Luxury vinyl plank (LVP) and it looks…read moreand feels great. Our sales rep, TJ, was helpful and informative in the showroom, and was patient with all our questions and multiple rounds of checking out samples until we made a decision on what we wanted. Eduardo and his team did the demo & installation in just two days. They were on time and did a great job, paying attention to all the details. We spent more than we had hoped, but it was well worth it. I would definitely recommend The Floor Store on Geary.

    The Floor Store is a hidden gem on Clement St. They share parking with FedEx, so there's parking…read moreavailable, don't worry. The store is unexpectedly massive with many great engineered hardwood flooring options. I arrived at the store in a mild crisis state as I was unhappy with the vinyl flooring selections our interior designer has recently picked out for the renovation of our house built during the Edwardian period. She picked this out because vinyl was "cost-friendly," but I quickly found out many great engineered hardwood sections that were cheaper and nicer looking than vinyl with TJ's help. TJ was chill, nice, and talked to my fiancé and me for two hours, educating us on engineered hardwood flooring and helping us pick out almost 4,000 sq ft of 4 different types of flooring for four different units to help us maintain the original beauty of the Edwardian building and stay under budget. We ended up saving over $10K switching from vinyl to engineered hardwood by purchasing from The Floor Store!

    Chacon Flooring - flooring - Updated July 2026

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