I called the day of and they were able to accommodate me that evening. I had a Swedish massage with…read moreMarsha and she was so nice and made sure I was comfortable/the pressure was right/ etc. The place is very clean and everything was very easy. It is an affordable massage and it was what I was looking for. You can hear if someone is talking in the other rooms, but there really wasn't much of that, I think just people checking out. Overall, I'm happy this place is in walking distance to me!

I'm still trying to figure out when a tip stopped being a tip and became an entrance fee…read more I called Friday to book him a 90-minute massage with April, a therapist he had seen before. During the call, the representative told me that April had actually made a note regarding the tip that was left after his previous massage because apparently it was "insufficient." For context: the massage was $90 and we left a $30 tip -- more than 33%. Apparently, that still wasn't enough. I was told April wanted a $40-$50 tip. Did I think that was ridiculous? Absolutely. But against my better judgment, I said fine and went ahead and booked the 90-minute appointment for Saturday. Fast-forward to Saturday. I receive a call asking to change his 90-minute massage to 60 minutes AND move it to a completely different time. Then, unbelievably, the tip conversation comes up AGAIN. After all of that, I'm ultimately told that April actually just doesn't want to do the massage. Excuse me... what happened here? This is a customer who has been coming to your business for more than a decade. He paid the advertised price for his previous massage and left a 33% tip, yet somehow that resulted in a note being placed about him, a request for an even larger $40-$50 gratuity, and then ultimately a refusal to provide the appointment we had already scheduled. If a massage therapist requires a $40-$50 minimum gratuity in order to accept a client, then perhaps that amount needs to be included in the price of the service. At that point, it's no longer a tip -- it's a fee. And making a note about a longtime customer because a $30 tip on a $90 service wasn't enough? That's certainly a new level of customer service. After more than 10 years of patronage, this was an incredibly disappointing and frankly bizarre way to treat a loyal customer. The massage may be $90, but apparently keeping your appointment requires winning the gratuity approval process first. Needless to say, after this experience, The Massage Place has lost a customer of more than 10 years.

So they have a weird tipping thing going on where they have a fairly cheap massage rate, combined…read morewith high pressure, in-your-face tipping in the 40-50% range. I think their 1hr massage is worth $100 all-in (massage skills here are good), but the weird games around tipping just make the experience kinda unpleasant. I'm trying to give them the benefit of the doubt and think they do it this way to minimize taxes for the practitioner. In a better world we'd just pay a flat rate with tip included.

I've been going here for years, as it's convenient, inexpensive, and the massages are great. Even…read moreas the prices increased, I still felt it was worth it. But I went yesterday for a 90 minute massage ($93). Before I went, they called me to tell me that a $35 minimum tip was required. And that last time I only tipped $25. First of all, why are they recording our tip amount? Does the value of service depend on what we tipped previously? Secondly, a $35 minimum tip on a $93 massage is outrageous. Then when I was in the massage room, the sign states that $40 minimum tip is expected for a 90 minute massage. That's insane. That's almost 50%. For massages, a 20% tip is normal and 25% is for great service. Almost 50% is beyond ridiculous. There are no frills or extras here. So the majority of the cost should be going to the masseuse, right? So why are they asking, no, requiring so much for a tip?!! Also, as the customer, don't I get to choose how much I feel is earned based on the service each time?! I know cost of living has increased but then maybe their salaries need to increase. Not demand an outrageously high minimum tip. If this is how this business will continue to operate, I will not be returning. Which is unfortunate since I've loved this place for years.

They opened 2-3 months ago, Clean space and comfortable massage table with heating. Toilet was…read moreclean as well. Cindy was legit, professional, licensed and very very strong. If you like deep tissue, that focus on trouble areas and can really dig in, she was perfect. Got a free bottle of water in the end. Lots of parking in the back, and rooms are private.

I've been having back issues for months, so I decided to check this place out. After the massage, I…read morecouldn't believe it! I was practically doing back flips out the door. I'd recommend asking for Cindy. She's the best!!!

It's calming from the moment you step inside. One of the employees was actively saging the place as…read morewe checked in. This is not an elaborate spa with changing rooms and a quiet lounge in the back, at least not that we saw. It's more like the chain massage spots - where customers wait in the lobby - but nicer. Rachel was a great massage therapist, applying just the right pressure for a therapeutic massage. The only issue was the face cradle. The pillow and cover kept slipping so at times thay my face was repeatedly pressing into the hard metal (or plastic?) bracket and we kept having to adjust. That dampened the experience a little bit. The staff was kind and welcoming.

Truly wonderful…read more I've had the massage, red light sauna, and multiple antioxidant facials. The experience varies depending on your person, but is always good. Note that the 30 minute antioxidant facial doesn't include extractions. Makes sense with the time restrictions but just fyi.

I recently visited this company based on my wife's recommendation--I have to admit I thought she…read moremight be overhyping it, but it truly turned out to be one of the most incredible experiences of my life. Just when I thought the treatment was over, there was another amazing step, and it kept building on itself. The entire experience was incredibly relaxing and rejuvenating. The staff are all exceptionally kind and courteous, and the facility itself is beautiful. I can't recommend them highly enough--every detail is thoughtfully executed, making it a truly exceptional experience.

This was my first head spa experience and it was absolutely amazing!! What a great way to unwind…read moreand give back to yourself. From start to finish I felt so relaxed and very taken care of. The blowout was amazing and they even gave me a birthday present.

It was my first time getting a lymphatic massage, and let me tell you... that was a magical…read moreexperience. Jessie was so kind and helpful when I called to make the appointment. Very cute spa, but my only complaint would be I can hear the other employees cleaning and walking around during my massage. Parking wasn't too difficult. I was able to park on Pico right in front of the spa. There is also parking behind the building. I will definitely come back again!

Excellent massage! My female therapist was perfect. My hip joint hurt and she tried work the area…read moreand around it.

I love this place and Lana! I've been going here for years for waxing and always get a clean,…read moresmooth wax. Lana is absolutely wonderful too- I just adore her!

It was a very nice experience. Lana was professional and very personable. I will return again and…read morehave referred her to my friends.

We are so happy that you're back. Ruby is amazing even after closing hours she stayed and offered…read moreextra services. she was one of the first businesses that opened up again and I can see the Neighbors love her. And Cheers! We support you always!

I know Ruby for over 10 years and have been a loyal client. She is very professional, caring,…read moremeticulous, and always able to find the right time for you. She really understand her client's needs and know what you want. Besides of that, Rubi is a great and very hard-working person. Also, I want to give my special thanks to Anna, who is also very professional and experienced lady I know for many years. I highly recommend both Ruby and Anna for all your manicure and pedicure needs!