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Cetane Mobile Services

5.0 (1 review)
Open • Open 24 hours

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5 years ago

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Jr's Mechanic Assistance

Jr's Mechanic Assistance

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Stranded for about an hour with no gas waiting for our tow truck but graciously Alonzo came…read moreunexpectedly and asked us if we were ok and needed any help! Great man and positive attitude. Asked us if we'd like any water or soda as well while he was putting gas in our tank. 10/10 customer service!

Wanted to write this review to share my encounter that I had with this man driver woke me up at…read more3:30 AM that he had a blown tractor tire and that he had contacted Junior services for help getting it repaired. The driver had asked him if he accepted card as form of payment he had said yes so we thought everything was fine. He completed services. Everything was fine but after he was done repairing the tire, he called me asking me how I was gonna pay him. I told him that the driver had the credit card to make the payment and he told me you know what I'm gonna tell the truth I have problems right now with child support and I can't run your card because they're taking my money away. I explained to him that that's why I have the credit card for emergencies because I couldn't afford to pay him the $460 out-of-pocket at that point cause I had other payments to make he asked me well what can you round up? What can you get me? I told him that if it was going to be Zelle, I could only do 300 Because that's the only thing I had available at the moment And he told me to ask the driver for more so we could give him the full $460 And I told him that I couldn't do that to the driver and he said oh that's fine. Don't worry about it. I'm gonna have to call somebody to take the tire off. I had to call my brother to see if he can lend me some money. He sent me $100 and then I told the driver to tell him to see if he would accept $400 and he still said no and that he was gonna take the tire off so by that point i asked my brother for the other $60. My brother sent me the money and I told him I was gonna pay him and then he said no don't worry about it Just save it so you could pay all the tickets. The DOT is gonna give you because it's my job to inform the DOT when something isn't right and can affect third parties. at that point, I got a call from my driver, letting me know that the DOT had arrived and had told my driver that the DOT was there because he had told them that he was gonna take the tire off and that we we're gonna drive off without any tires by that time. My driver told him that was a lie that he was that he wasn't gonna move at the end the DOT ask driver to show proof of payment and they let him go but this comes to show you how this guys works be careful with this guys if he doesnt get what he wants he will call the dot !

Cetane Mobile Services - roadsideassist - Updated May 2026

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