Woke up on a Saturday morning to find a flat tire. Used a little bit of fix a flat and they got me…read morein and out quickly. Did a great quality job and the value was fantastic.

They were quick and did an amazing job. Customer service was top tier. Thank you, Cooper.read more

Great job problem solved with the cracked rim no problems with having it done fast and quick.read more

They were so helpful and quick. Pollo was great. I had a screw in my tire, and they were able to…read morefix it quickly when other places said no. It was a tire I just purchased 4 months ago. So thank you, Chavez; I will be back! Fueron muy serviciales y rápidos. Pollo fue genial. Tenía un tornillo en la llanta y pudieron arreglarlo rápidamente cuando en otros lugares dijeron que no. Era una llanta que había comprado hace apenas 4 meses. Así que gracias, Chávez; ¡volveré!

Talk about customer service! We purchased tires from Gills Point S Tire & Auto in Midland, and…read morerecently my wife had a blowout on her way from Midland to Houston after hitting a large bolt. Thankfully, we had purchased the road hazard warranty--but since she was closer to Houston, there wasn't a service center nearby. I called and spoke with Clayton, and he, along with his manager, went above and beyond to make this situation stress-free. They immediately arranged for a shop just outside of Houston to take care of everything and covered the cost directly. They were not only professional but genuinely kind about it. This level of service is rare these days and speaks volumes about how they treat their customers. My father-in-law originally purchased the tires, and now we've all seen firsthand that Gills Point S truly understands customer service. If you're in the Midland, TX area, I highly recommend them. They've earned our trust and future business without a doubt!

Clayton has been helping me for years now and I can't get the same service anywhere elseread more

8am appt for 4 new tires. Out by 8:20 Professional,…read moreefficient! Management was excellent!

Extremely disappointed with my recent experience. I dropped…read moreoff my white 2023 Corvette at this location on Wednesday, October 8, because both my front right and rear right tires had nails in them. The nails were in the sidewalls, so the tires needed to be replaced. These are run-flat tires, not common sizes, but the staff assured me they were ordered and would arrive by Friday so the replacements could be installed Saturday. When I stopped by on Monday, October 13, to check on my car and pick it up, I was shocked to learn that no one had ever even created a work order for it. My car had been sitting outside in the parking lot for nearly five days untouched. The employee confirmed the tires had already been delivered and were sitting in the shop, ready to go -- but because someone failed to enter the order, nothing had been done. Even worse, no one from the store ever contacted me -- not once. The only reason I received a text at all was because I showed up in person to ask about my car. After realizing the mistake, an employee texted me later that day to create a ticket -- five days after drop-off and only after I came in and discovered the issue myself. That's not proactive communication; that's damage control. I've been a loyal Discount Tire customer for over 20 years, and this is the first time I've experienced such poor service and complete lack of accountability. I own a business myself, so I understand mistakes can happen, but this wasn't a simple error -- it was a total failure in communication and process. If I didn't have another vehicle, I would have been stranded for almost a week because no one followed up. Your customers rely on you for timely, professional service -- not to have their vehicles forgotten in the parking lot. Hopefully this was a one-off at this location, but my experience shows a serious breakdown in organization, communication, and customer care.

So...hit a lone star pothole on a business trip with my new car...came in because the reviews…read morerecommended them and I can see why. In and out in 30 mins maybe less. Very professional and polite. What could have been a real downer turned out to be just a "pothole" in life (aahah) Thanks guys! Made my day!

Had them put 35's on a my 2026 ram 2500 with 500 miles on it, Left their shop and 20 mins later one…read moreof my sensors was not working, went back and told them and they told me I had to go buy another sensor and they would charge me to put it on... They broke it up but yet it's up to me to buy another sensor and pay them again to replace it... Should of read the reviews before going to this place... STAY FAR AWAY FROM THIS PLACE.

Honestly just went into the store to look around but the deals were too good to be true…read more Unfortunately I don't remember the sales persons name but he took the time to answer any question that I had and with NO pressure to buy. I got a great deal for new tires and wheels. All installed within 45 minutes. Down payment was reasonably low and contract was explained thoroughly.

The gentleman that runs the front desk named Byron was very knowledgeable about his products and…read moreservices. Very professional and nice. I really appreciated how he treated me and always acknowledged me when they were busy. The gentleman named Rusty who put my rims and tires on was fast efficient and courteous. I highly recommend them for your tire and rims needs. I will be recommending them to family and Friends.

Waited 20 minutes to get my tire pressure checked. Every man working looked at me and went on like…read moreI wasn't there. I even asked one of the employees to check my tire pressure and he said he'd get someone but never did. My husband was out of town, I just recently had back surgery so bending over to air up my tire is not possible right now. I had to leave town for the day. One of my tires was a little low and one was reading too high on the gauge. If you're going to ignore people that need to use the service then don't offer it. What is the point?? I had to call the store and Mia came out and helped me. Thank you Mia! None of these so called men would do it. The parking lot was almost empty. It's normally full so I know someone could have taken 2 minutes to check my tire pressure. You have a bunch of jerks that work there that don't know what chivalry is.

An update to my 1 star review on 10/18/25. Corporate management reached out and did their best to…read moremake things right. Even offering to give me all 4 tires for free. I said no to free tires, and that I simply wanted the warranty honored, and that's what we did. I was not pleased with the quality of the tire installation, the tires were absolutely filthy with some sort of paste all around the rims of the tires, all tires had multiple chalk circles, none of the nozzles were tightened at all, and the air pressure was way off on all 4 tires by plus or minus 5 PSI. This type of service is just the way it is after Covid it seems. It's not just Discount Tire, it's any service at any business almost. It's exhausting and disappointing but it's here to stay I guess.

10/10 Recommend. My car was making a horrible creaking noise, called and spoke to Josh to make an…read moreappointment, 3 days later I took my car in and they diagnosed and fixed the noise the same day which turned out to be some loose bolts that a Kia dealership failed to tighten properly. They didn't charge me $ for the service which was so nice. Josh also recommended a frame shop locally to get a bent part looked at. I will be sending all the women in my life to this shop, it was clean and the customer service can't be matched for the area. Thank you guys!

I would highly recommend Christian Brothers. Thought I has having battery issues, Christian…read moreBrothers ran diagnostics on my car and all it was I need a new battery for my key fob. I like that they have a shuttle to drive you home after you drop off your vehicle.

Excellent products, affordability, and the ease of scan and go. My go to for shopping and did I…read moremention same day delivery or shipping to your home. I would highly recommend and will always shop here. Thanks Sam's Club

Really love the Club. But I believe they should have…read morescooters for those(handicap or otherwise) that can't walk around their HUGE store. My client can't walk long distances and she absolutely LOVES SAM'S CLUB, but she can't walk around it to shop. Just thought I'd throw that out there.

Outstanding customer service, I was taken care of in a timely manner at a great value.read more

We had a blow out on I-20 without a spare tire. One company told us they didn't have time to help…read moreus. Then Bill Williams Tire Center were so friendly and came to our rescue They were priced reasonable and fast. This company brings back the days where people cared about each other.