We pulled into Bill Williams Truck Center needing a new tire and a repair on a second tire for our…read moretravel trailer. This is a nice large location with easy access in and out. We were there a little over an hour and then on our way again. Great service!

I'm new to Midland and one of the worst things about moving is finding a new reliable, trust worthy…read moreauto shop. This is actually my first review I have ever written and the reason I'm doing so is to let people know I had the best experience bring my truck into Bill Williams Tire store. While I came into the store to look for new tires, I also found out they do brakes and oil changes, which I needed as well (or at least thought I did). While being helped by a friendly (as I have found most people in Midland to be) and knowledge counter person, I learned I could get a free Brake Inspection. Long story short, I was expecting them to come back to me that all my brakes needed to be replaced. However, I was pleasantly surprised when they told me my brakes still have about half their life. By them not just charging me hundreds of dollars to change brakes I did not need, is huge in my book. Oh, by the way, I got 4 new BF Goodrich KO2's that I absolutely love. Thanks Bill Williams, you have a new customer for life!

I travel a lot for work and an covering a pretty large territory. I generally stick to locally…read moreowned shops but as I said, on the road and the multi door shop becomes an advantage. I flatted in the late afternoon 20 miles outside of Midland and was luckily able to nurse the car back to town. The hundreds of oilfield services trucks with onboard air were a big help (think mesquite trees) I called and they said "come-on, be here by 6" I barely made it, and they stayed late to get me back on the road. Even had to collect a tire from another shop. When it's an emergency they seem to get it and make an extra effort to accommodate, cheers for to the extra effort team.

We were hours from home so when we came across this Discount (with already high reviews) it was no…read morequestion this was the one we were stopping at. Bryan and Josh went above and beyond (1.5 hrs after they closed) to help us get our travel trailer back on the road. They listened, offered recommendations, and never once seemed bothered by us getting in so late. Discount has never disappointed us, and this experience solidified why we will continue to shop here. Thank y'all!

I needed new tires, so I was able to order them online and make an appointment. Took my car in and…read morethey promptly got me in. I got a call about 5 minutes after I dropped it off that the tires didn't all come in and they would be giving me better tires at no charge so I wouldn't have to bring my car back. My appointment was at 9:00 and they had it ready by 9:40. Great customer service!! Thank you.

I went there to get new tires, just to receive tires that were in horrible condition. When I asked…read morefor a refund and a new set, the service worker immediately disregarded my situation and became very aggressive. Jose I believe his name was, kept laughing at me during our conversation when I was expressing how rude he was being and then called me a beaner. Don't not spend your money here!! They are racist and disrespectful!!! I've never been to an establishment where unprofessionalism is the NORM??

So...hit a lone star pothole on a business trip with my new car...came in because the reviews…read morerecommended them and I can see why. In and out in 30 mins maybe less. Very professional and polite. What could have been a real downer turned out to be just a "pothole" in life (aahah) Thanks guys! Made my day!

I have used them before and service was mediocre. I called and ordered Fox 2.5 suspensions and was…read moregiving a price that was supposed to be for front and back. Once work was completed and I picked up I noticed my front reservoirs had been hanging on by zip ties. Was told they would get brackets and bring back but I never paid for the back. I then went ahead and paid for the back and was told they would call me once my mounts for the front and back shocks came in. Once they came in they called me and told me they didn't come with the mounting brackets and I would have to purchase separately. I then purchased them and dropped my truck off to get the front brackets put on and the back shocks. Once I picked up I noticed my service suspension light was on and told them about it they said I would have to schedule a drop off so they could look at it even after I told them it wasn't on before I had dropped it off. a few days later I'm driving and I hear something fall and I look it's my front reservoirs had called and had only been secured by a self tapper. I then called and told them what happened they went on to explain how they installed them according to there company policy. DO NOT GO HERE!!!! This place is terrible.

The Quality of the customer service is the best in the city, it's affordable and reliable. I will…read morebe recommending everybody I know to go to Midland Muffler. Thank you for changing out the brakes on my daughter's vehicle and being honest about not needing to replace the rotors. Hands-down I will be coming back and you will have a valued customer with my family.

HORRIBLE customer service... called about a repair because I had questions and the guy over the…read morephone was laughing at me wouldn't give me a direct answer asked to speak to the manager because he was arguing with me and told me that he was the actual owner once again horrible customer service especially from the owner will not be do any service can't believe what I dealt with HORRIBLE

Got their and was told it would cost me $30 to fix my tire and he was about to close the shop at…read more11am and after he was going to lunch and that if I left the car it would be ready by 4pm. All that for a quick patch.

From the owner: We specialize on front wheel alignment, brakes, shocks, struts, tune-ups, new and used tiresread more

Honestly just went into the store to look around but the deals were too good to be true…read more Unfortunately I don't remember the sales persons name but he took the time to answer any question that I had and with NO pressure to buy. I got a great deal for new tires and wheels. All installed within 45 minutes. Down payment was reasonably low and contract was explained thoroughly.

While driving to midland for a tournament i had a flat tired. The guys at rent a wheel were able to…read morebring me a new one and change it out for me. I will Be using them for all of my tire needs moving forward!!

After years of using my local Ford dealership for repairs, I was disappointed when they told me…read morethat my wife's '98 Mustang was too old for them to fix. So, I took the car to Wall Street Automotive. In less than 3 hours, they called me with a diagnosis & an estimate. Contrast that with the last time I took my Expedition to Ford & it took 2 weeks before they looked at it. So, we dropped the car off Wednesday & picked it up Thursday. That's unheard of around here. Prices seem reasonable. Of course, only time will tell whether the car was fixed correctly, but so far, so good. This may be the first time I've taken a car to Wall Street. It won't be the last.

After much deliberation i decided to make a P.S.A. i won't use wall street auto & don't recommend…read morethem to anyone anymore. DO NOT USE WALL STREET AUTO in midland. My family has used them for over 20yrs & they used to do great work however with changes in ownership & employees they no longer do. I took vehicle back 5 times to get simple brake job done correctly gave them benefit of the doubt maybe that mechanic just hasn't worked on that style before. I asked multiple times about my broken sunroof was assured they had experience & could repair ot no problem take few weeks tops. they took 3months to repair it had to take apart & put back together 5 or 6 times screwed up the sun shade & rear hatch washer fluid hose in the process. the technician they had come to look Hector used every excuse could think of for sunshade.. 1st was sun & heat, nope. 2nd was because used so much, nope. 3rd had the nerve to say it was that way when i brought it in & no it wasn't.. I had pay them to fix their mistakes new shade but a constant rattle, rear squirter works but they messed up the plastic on hatch & said they didn't touch it that squirter just worked for them after me checking it for over 1 month, tested it 5 times before dropping it off it didn't work. I took it somewhere else that checked it out & they said yes someone definitely removed it because the alignment post was not in the hole & bent to point of almost broken, plus they replaced ford factory body plugs with a round non factory version that wasn't even the right size it fell out of the hole supposed to go in. They insist they did nothing wrong each time. however it was an elderly couples back up car in a northen rainy state that was garage kept 95% of its life & not driven because of weather couldn't use sunroof as they wanted thats why so low mileage, why they got rid of it was just sitting unused. not drove so sunroof was not used much. It was transported here where vehicles with sunroofs are good sellers. i didn't use it that many times because to hot. so it was most definitely a "technicians" carelessness each time. the sunshade, washer fluid hose, interior plastics. i don't know who all is complicit in the outright lying to customers to cover their own ass, (technicians, service manager, owner,)but is the technicians including Hector for sure. i heard every excuse 1 could think of in 30-45 seconds but the "it was like that when you brought it in" seriously pissed me off. no no it wasn't & the plastic hatch cover didn't take itself off bend alignment post & replace body plugs on its own, tried telling me it just happened on its own while it was there. looking at having to pay a different shop more that what I already paid them to fix their careless mistakes.

We had a blow out on I-20 without a spare tire. One company told us they didn't have time to help…read moreus. Then Bill Williams Tire Center were so friendly and came to our rescue They were priced reasonable and fast. This company brings back the days where people cared about each other.

Outstanding customer service, I was taken care of in a timely manner at a great value.read more