I've been coming here for over 6 years and have never had any issues. My visits are primarily…read morebi-annual cleanings, but all hygienists I've ever worked with were very friendly and professional. My appointments are mostly on time. Occasionally, I'll wait 10-15 mins past appt. time, but it's infrequent. The dentist is personable and always willing to answer my questions and give feedback after exams.

I switched to West Penn about a year ago and couldn't be happier. My wife found them and then…read morerecommended them after I was displeased with my prior dentist. Everyone at West Penn is extremely kind and knowledgeable. They don't make you feel weird or try and sell you things you don't need. Dr. Steines and Morgan are both wonderful. 10/10, highly recommend.

My husband has been a patient here for years. He convinced me to give them a try. Dr. Filippini…read moreis the absolute best! Wonderful personality, patience and kindness. He took the time to take care of my issue knowing it was an emergency. I highly recommend this dentist. Everyone who works in this office really cares about their patients. And they take the time to get to know you.

Friendly. Helpful.. They are recommended by me. They show you how much you will have to pay for…read morenext visit. Always wanted that. So I know what it's going to cost before scheduling.

They saved my teeth and continue too. I have bad mental health, a severe disorder that nearly took…read moreme twice. I've had my ups and downs in office, but overall when I look at it all, this is the office for me. They do sometimes not explain billing super well. But they have payment options which is nice, and their one of the few offices that works with government insurance. There was one cruel tech, but they fired her pretty fast it seemed because she was in multiple complaints for her cruel behavior. Which made me respect the office immensely. It showed they understand the struggles people go through that lead to teeth issues. They could've probably easily told me dentures, but they didn't. They took their time fixing each tooth, they were always kind throughout, and I am so thankful for all they do and have done. I've noticed some even now with use a numbing gel and then the numbing agent which is nice. I have a high pain tolerance but still, a little less pain in this world ain't so bad! I definitely have had moments when my disorder has acted up there, but they kinda seem understanding of it. They'll give me a second when I'm anxious. They let me pause. They fight insurance for coverage. Now I'm finally making more and will be moving insurance, and be able to afford treatments outside what the government allows, which makes me even more grateful because i know they know what they're doing. This place made me not afraid of the dentist anymore! Yay!

I had a tooth extracted here and experienced a concerning lack of post-op care and communication…read more Immediately following the extraction, the doctor instructed me to take my prescribed antibiotics so the site would heal properly. However, the prescription was never sent to my pharmacy. I tried calling the emergency number provided on my discharge paperwork over the holiday weekend, but no one answered, and my email went completely unacknowledged. When I finally reached the office on Tuesday, I was told it must have been a "mistake" and that the doctor was referring to antibiotics prescribed weeks prior. When I asked for further clarification about why the doctor explicitly told me to take them post-surgery, the receptionist just chuckled and brushed it off. I am now 9 days post-op, in severe pain radiating to my ear, and having to seek care elsewhere for a likely dry socket/infection because this office completely dismissed my concerns. Very unprofessional and untrustworthy care. Update: ABSOLUTELY DO NOT COME HERE WITH SERIOUS MATTERS IT WILL NOT BE TAKEN SERIOUSLY!

Horrible patient care, there's no " free teeth whitening with exam and x-rays" I received duplicate…read morex-rays from another awful provider and Pearl Dentistry sis not so a comprehensive exam, no teeth cleaning much less teeth whitening ( I would've had to buy teeth whitening trays at the front desk?!?!) They didn't contact my insurance company for billing they just sent a bill and printed out a statement for $5800 for a treatment that was supposed to be done on July 7. My insurance company would have helped pay had they contacted them but they just sent a bill which will not be paid by my insurance company because they didn't even do a teeth cleaning as part of the service which I have never heard of and neither had my insurance company. I would not recommend Pearl Dentistry to anyone. They just want money and they don't care about their patients.

Starting with the office: tiny and rundown. From the waiting room or any of the exam rooms, you…read morehear every patient interaction, all the billing info (so much for HIPPA) and smell whatever the staff is eating for lunch. While listening to staff conversations as well. Your exam room will be just big enough for the dentist chair, with inventory stuffed into every nook and cranny. The front staff is old school rude. Curt, uncooperative and unresponsive. Definitely not there to help you. Dental work was fine. Just a cleaning and that's all there till he as I'm not going back.

I have no stress going to the dentist. They are very caring and thorough. The staff is very…read morerespectful and wants to make sure you are cared for professionally.

Amazing staff, really listen to your needs, efficient on scheduling. Everyone from the front desk…read moreto the dentist and Tech were amazing.

We've been coming to this dentist office for probably 20 years now. Dr. Morrow & his staff do a…read moregood job. They have been short on dental hygienists since the pandemic, but they do have a few new ones & new front desk staff working for them. Dr. Morrow's daughter is a new dentist & she just began working with her Dad this past year. If you pay by check you avoid a credit card surcharge. I recommend them for cleanings & dental work. There is a private parking lot. They are near the convenience store on Rochester Rd in Cranberry.

Long review but worth the read:…read more I was not blessed with great teeth. What's worse, from childhood I was also cursed with several bad dentist & orthodontist who made them worse. After a hiatus of not trying anymore, I decided to give Dr Morrow a chance. My first visit, his only concern was to fix the tooth I came in for. Unlike previous dentist, he did not berate me or spend 20 minutes explaining how this is all my fault. NO. NONE OF THAT. He treated me like a long time patient and completely fixed the tooth in one visit. Furthermore, I've been back several times now and have begun a long journey to repairing what's left of my teeth, and this is the only place I'd ever recommend. ****MOST IMPORTANTLY**** With insurance, my patient cost is far more reasonable than I had anticipated, and they accept Care Credit which makes it easier for the big jobs. Now here's the part that shocks me; recently I had 2 root canals, post (a screw inserted into the remaining tooth) and crowns put in side by side. It took an hour and I had absolutely NO PAIN or discomfort! Listen, I left the office and went straight to DQ for lunch. Not so much as an Advil was needed in the hours or even days after. ZERO PAIN. It's also worth noting that he does everything possible to save a tooth rather than replace it. I would have sworn the 4 teeth he overhauled, were beyond saving and would need implants. He's fantastic.

I was thrilled that they got me in so soon as a new client and that I could get something done…read moreabout a problem tooth quickly! This dentist's office is a great pick if you're looking for someone to listen to you. They explain what's going on in your mouth and why you're feeling pain or discomfort. When I told them I still have loose baby teeth they showed me every option that I have with models so I could choose which option would suit me individually once those teeth fall out.

DO NOT USE THIS OFFICE. Cannot be trusted. Was told that polishing your teeth was just a perception…read moreand was not necessary. Was told I had Gum disease, and after a second opinion, I did not.

My husband and I are new to the area and were looking for a dentist. I passed by the office a few…read moretimes on my way to and from meetings. I didn't want to choose an office just based on location (since it was so close to my house) so I checked out a few reviews and their website. Making my appointment was so easy. We both have very busy schedules, but the scheduling staff was so friendly and accommodating. I was able to schedule our appointments within just two to three weeks from the date I called. We went on two separate dates but had the same type of experience. The staff from greeting us at the door from the time we left were so friendly and willing and able to answer any and all questions. We both got Alayna as our dental hygienist. We both agreed she was professional, friendly, and very knowledgeable. Dr. Rupert is great! He is very nice, extremely knowledgeable, and patient. I know I don't have dental issues as serious as what he has probably seen but he took the time to listen to my dental concerns and offered several solutions. Being new to the area and just getting settled in, it was so nice to leave the office knowing that we found our new family dentist office!

This is the absolute worst dentist I've ever gone too. It was bad enough when he ran the daycare…read moreout of our community for his business, but his business is horrible. He's terrible with kids. He's now missed a total of 3 cavities between my 2 kids, and neither of them will even see him anymore because of how uncomfortable he makes them feel. My husband and I are finally out of there after having to fight for our records for over a month. We were given the nonstop runaround because they knew we were leaving.