This is the best dental experience I have ever had. I've been a patient here for 15 years. I'm a…read moreserious chicken when it comes to dental pain and I have never experienced pain at this practice. Both mother and daughter have been extremely gentle and helpful. My whole family likes this office.

I like this office. It's convenient, the staff is very nice and professional, Dr. Dentice is a…read moregreat dentist, I really have no complaints. I've referred several of my friends and family here. I like going to a small place where I feel comfortable.

First, let me say the dentist did a good job. No problems in that area. The problems started with…read morethe office's draconian policies. You have to cancel an appointment A WEEK IN ADVANCE or they charge you! Who knows a week ahead of time if something is going to come up that would make you cancel an appointment? Plus they make you pay a deposit when you make an appointment and you have to prepay BEFORE the appointment starts. I've never heard of that. So, you can see where their priorities lies. I went in for an assessment and received a lengthy treatment plan. I made an appointment and it wasn't until a few days later I thought maybe they were planning to do all the work at once. I called to ask and yes, it was the case. That was too much work at once for me so I arranged to get just a few procedures at my next appointment. I wasn't given an amount I was expected to pay at the appointment. I checked the treatment plan and determined the copays would be covered by my flexcard for Medicare so was not prepared for a large expenditure. I went in for the appointment and the person at the desk was quite rude. I went to the desk and waited for her to acknowledge me but she didn't so I said my name, waited again and she didn't say anything. So I started to go and sit down. Then she said something about signing some papers so I turned around and went back to the desk. Apparently, I was supposed to pay $1200 that day before my appointment to prepay on crowns for root canals I was getting which I had not expected. As I hadn't prepared for that amount, I was taken aback and what was going through my head in that split second was what's the best way to pay this for me financially? Will they charge me a fee if I cancel? Will I lose my deposit? What cards do I have on me? Do I have time to do a transfer from savings to checking? Should I take money from my 401k? In my haste I thought I could use my flexcard and put the rest on the only credit card I had with me that would cover it, which I didn't really want to as it had a high balance already. I also have pretty rough physical issues that make just going somewhere a major chore so I didn't want to have to come back. So, I try 3 times to put my flexcard through their machine and each time it didn't work. Finally, the girl spoke up and said the last customer's card didn't work either. It wasn't till much later that I realized she probably wasn't pressing the right buttons. It was completely their fault as I checked later and the card was fine. So, I ended up putting the entire amount on my credit card. It was a lengthy procedure with alot of novacaine involved and wasn't till the next day that I felt better and thought I probably should have used another card I had that had no interest for 6 months so I called to see if they would switch my bill to the other card. Guess what? They refused. They said they paid a fee for me to use my card and they weren't going to pay a second fee. When I suggested they call the credit card company and try to get the fee waived they brushed me off. And, she said, "Well, you signed these papers" like I was disputing the amount and I thought that very rude. She also made some other rude comments. So, now, I'm stuck paying almost 30% interest every month for God knows how long until I pay off the entire balance on my card and my minimum payment has doubled. I had to go back to get my crowns but that's it. They mysteriously weren't able to take my flexcard plus sprung this large bill on me and wouldn't do anything to make it right. I'm done with them.

Terrible! Do not even try to book an appointment with them. We waited 6 months for cleaning…read moreappointments for the kids and they canceled less than 24 hours before. Said next available appts weren't for 6 more months. They were rude and unprofessional. Do not even try.

I hope that this is read by the office! I went in for a first visit and the charge is $585. This is…read morethe rate for ALL new patients, no exceptions! I don't have insurance, so this amount is a bridge too far. Building a walled garden around quality dental care is a terrible way to run a business. The cost is on account of a number of tests which have to be performed BEFORE they clean your teeth. I don't have any major concerns, so what is the fuss about? How about trusting the testimony of the patient? How about working with the patient instead of dictating to me what I should do? Quality care shouldn't be made inaccessible like this, it's so frustrating. And the office telling me to "kick rocks" was the real "kick in the teeth" that got me to write this review. Let's hope YELP keeps it up for others

They're at least upfront with their pricing for new patients. But to require three visits before…read moreeven a cleaning is a bit ridiculous when most people have to take time off for appointments.

Dr. Rosato is the most compassionate, caring, sweet woman. She is also a gifted dentist who invests…read morein the top quality equipment to provide comfort and expert dental work as needed. Her hygienist is also a wonderful, patient woman who educates without lecturing.

Dr. Cheryl is the most wonderful dentist our family could ever be blessed to visit. She has taken…read morecare of my wife since she was a child and has been great for all 4 of my children and me. Twice now in emergency situations for two different children she has stopped her life to meet us at her office and taken care of broken teeth for my boys. She goes out of her way to make sure everyone is comfortable and at ease at all times. She explains everything that needs to be done and she is gentle at all times with all her patients. You could not ask for a better dentist anywhere.

So I was a new patient and the experience in the back so far was very good. By the back I mean…read morewhere the procedures and cleaning happen. I'm not thrilled I have 3 cavities and need additional work. Not happy with my past dentist on this at all. The hygienist was great as was the doctor. What I am not pleased with is the front desk. With my years of work with the public, clients, patients I get it that there are days. What both girls need to respect is that those of us waiting I walked away from North hills family dental to a long term dentist in a non corporate setting. How amazing was it he could not find any cavities

The dental hygienists and dentists are friendly and professional and most importantly they are…read moregentle! They are why I go back.

The office staff are always accommodating, kind and willing to work with our schedules for regular…read morecheck ups and emergency situations. Our teeth have been treated with care and cleaned well. I have had cleaning, bonding and root canals at this location. All have been done well and healed.

I went in for braces years ago and was fitted for a retainer before my two veneers were put in. Now…read moreyears later I am stuck with a gap on the side of my mouth and need new braces. Very disappointing!! I also went there and was told I had a cavity I went for a second opinion and learned that was a lie. I would NOT recommend.

I am very disappointed with the way this clinic operates. It is shocking that this situation is…read morestill allowed to continue without any action being taken. The clinic does not appear to have a doctor on-site. Instead, a few staff members schedule appointments, and when you arrive, they simply look into your mouth, take notes, and say they will discuss everything with a doctor who is supposedly visiting the following week. After that, there is no follow-up. Even if you call, the only response you receive is that they will call you back -- but they never do. Meanwhile, they charge hundreds of dollars to your insurance or send bills directly to you and aggressively follow up on payments, despite not providing proper treatment. This practice feels misleading and unprofessional. Patients deserve transparency, qualified care, and honest billing practices -- none of which I experienced here.

I am sorry to hear this office has closed, but, I agree with others the office was poorly managed…read more The office is close for me to get to. Now we have to drive to Cranberry, which is the closest for me. From supplies, to some of the staffing not really knowing what they are doing. The one girl at the front desk was sacked out. I went to this office many years ago when it first opened up. Although the dentist at that time was wonderful with all his patients, he later had some issues in his personal life and he lost his position there. I don't believe any of those issues were carried over in the office. That office worked like a dream from the front to the back. I miss those times and that dentist. But you can't have problems like that carrying into the office and staff. When I took a chance and returned to the office, it was nothing like it was before. Very haphazard and not healthy for any patient. I did see a female dentist, something like Dr. Bahia, and I did like her and her techniques and how she worked with the assistant. Maybe someday that office will have a good dental practice in it again.

had gone to montour dental and got good care, last visit had a cap put on, paid up front cost as i…read morehave in past visits, insurance would cover rest of costs. 2 months later i get a bill that the office sent that costs have gone up and i have to pay more for those services, that's like buying a car and 2 months later saying i did not pay enough!!!!!!!!!! i will never go back

I've been going to Montour Dental for probably the last couple years and from the very first time I…read morewalked in their doors they made me feel important and heard. Dr Bernard is so patient and kind, take the time to explain everything about what he's gonna be doing. I've never in my life had a dentist that had that kind of caring spirit. This is a great place to have all your dental work done .

Amazing first time experience. I will recommend this office to anyone! Dr. Passineau is thorough,…read morefriendly, and caring. She went over all my X-rays and treatment plan with me and made sure to answer any questions. I have a little bit of dental anxiety, but she immediately put me at ease. Her assistant Amy took my X-rays and did my cleaning. Both ladies made sure I was comfortable and kept checking in with me throughout the process. My front tooth had a stain on it and she spent extra time polishing that up for me before the cleaning. The office is located in a "home" type building, so lookout for the big white sign out front. Plenty of on street parking when I went. The waiting room has a Keurig and plenty of kcups to choose from. They offer specialty zoom whitening treatments that I'm definitely considering. All the ladies in the office were friendly and welcoming. I highly recommend Dr. Passineau and her awesome team!

If you live around the Pittsburgh area, don't even consider going anywhere else. I followed Dr…read more Passineau from the "chain" dental clinic she worked at because of how amazing she is. She is super sweet and happy. Very gentle and tells you exactly what is going on. She spends time with each of her patients and really gets to know you. Candace cleaned my teeth today, and she did an awesome job as well! The whole process from sign in to check out is very easy, and the waiting room is quite welcoming. It is in a neighborhood, just an FYI there is on street parking!

Front desk staff and hygienists are phenomenal but I am starting to feel this practice is getting…read moregreedy. My insurance changed bcos I was laid off due to COVID. So I called and asked if my new insurance would be accepted and they said it would be. Then I got a bill for $125 for the cleaning as that aspect wasn't covered by my insurance. Well, I requested a discount and no they wouldn't give me one. Secondly my son had a cleaning scheduled and since it was the same insurance I called the morning of the appt and cancelled his appt. I then get a bill for $75 for cancellation of appt. I call their office again to see if they will waive the $75, the answer was no. It seems like it's more about money and not about helping out a long term client. I will never go back even if my insurance changes. You are a family practice, how about being sympathetic during times like a pandemic!!!!

Had a good check up. One little correction to be made which was done a few weeks after initial…read morevisit. Dr. Luke explained what he was going to do and the entire procedure was over in a matter of minutes. Good as new...and as I told him as my grandson say "Easy Peasy". Thank you Dr. Luke