After a very bad experience years ago I have been terrified of dentists. I did go to a dentist who…read morewas a personal friend the past several years but he retired. When I cracked a tooth and needed other work done I decided to try the Dental Spa. And I am so glad I did, The initial exam was very pleasant, the dental hygienists were fun, gentle and kind. The massage chair and getting to watch the Olympics on the ceiling mounted TV really helped. It was decided I needed several root canals and some permanent bridges to replace some missing back teeth and redo my front teeth which were also losing the rather large fillings. It was scheduled and I was given a prescription for a sedative. They also gave me a whitening kit so my lower front teeth would be their whitest when the upper front bridge were made. I had the 5 hour procedure 4 days ago.I went into the relaxation room, laid down on a comfortable chaise with a fluffy blanket. There was a soft glow from a salt lamp, ocean sounds playing and a scented candle burning. After I was sedated they did the procedures. Next thing I know I was being tucked into my bed at home, no memory of the surgery at all.There was minimal swelling, very little pain and the temporary bridges look amazing,just like my real teeth. I can't wait until the permanent ones come in. They called me 2 days after the procedure to see how I was doing and had me come back in today to check my bite and make any slight corrections. It was a wonderful experience and I would really recommend The Dental Spa at Robinson, Dr. Runco and his entire staff to everyone.

First, let me say the dentist did a good job. No problems in that area. The problems started with…read morethe office's draconian policies. You have to cancel an appointment A WEEK IN ADVANCE or they charge you! Who knows a week ahead of time if something is going to come up that would make you cancel an appointment? Plus they make you pay a deposit when you make an appointment and you have to prepay BEFORE the appointment starts. I've never heard of that. So, you can see where their priorities lies. I went in for an assessment and received a lengthy treatment plan. I made an appointment and it wasn't until a few days later I thought maybe they were planning to do all the work at once. I called to ask and yes, it was the case. That was too much work at once for me so I arranged to get just a few procedures at my next appointment. I wasn't given an amount I was expected to pay at the appointment. I checked the treatment plan and determined the copays would be covered by my flexcard for Medicare so was not prepared for a large expenditure. I went in for the appointment and the person at the desk was quite rude. I went to the desk and waited for her to acknowledge me but she didn't so I said my name, waited again and she didn't say anything. So I started to go and sit down. Then she said something about signing some papers so I turned around and went back to the desk. Apparently, I was supposed to pay $1200 that day before my appointment to prepay on crowns for root canals I was getting which I had not expected. As I hadn't prepared for that amount, I was taken aback and what was going through my head in that split second was what's the best way to pay this for me financially? Will they charge me a fee if I cancel? Will I lose my deposit? What cards do I have on me? Do I have time to do a transfer from savings to checking? Should I take money from my 401k? In my haste I thought I could use my flexcard and put the rest on the only credit card I had with me that would cover it, which I didn't really want to as it had a high balance already. I also have pretty rough physical issues that make just going somewhere a major chore so I didn't want to have to come back. So, I try 3 times to put my flexcard through their machine and each time it didn't work. Finally, the girl spoke up and said the last customer's card didn't work either. It wasn't till much later that I realized she probably wasn't pressing the right buttons. It was completely their fault as I checked later and the card was fine. So, I ended up putting the entire amount on my credit card. It was a lengthy procedure with alot of novacaine involved and wasn't till the next day that I felt better and thought I probably should have used another card I had that had no interest for 6 months so I called to see if they would switch my bill to the other card. Guess what? They refused. They said they paid a fee for me to use my card and they weren't going to pay a second fee. When I suggested they call the credit card company and try to get the fee waived they brushed me off. And, she said, "Well, you signed these papers" like I was disputing the amount and I thought that very rude. She also made some other rude comments. So, now, I'm stuck paying almost 30% interest every month for God knows how long until I pay off the entire balance on my card and my minimum payment has doubled. I had to go back to get my crowns but that's it. They mysteriously weren't able to take my flexcard plus sprung this large bill on me and wouldn't do anything to make it right. I'm done with them.

Had a good check up. One little correction to be made which was done a few weeks after initial…read morevisit. Dr. Luke explained what he was going to do and the entire procedure was over in a matter of minutes. Good as new...and as I told him as my grandson say "Easy Peasy". Thank you Dr. Luke

Front desk staff and hygienists are phenomenal but I am starting to feel this practice is getting…read moregreedy. My insurance changed bcos I was laid off due to COVID. So I called and asked if my new insurance would be accepted and they said it would be. Then I got a bill for $125 for the cleaning as that aspect wasn't covered by my insurance. Well, I requested a discount and no they wouldn't give me one. Secondly my son had a cleaning scheduled and since it was the same insurance I called the morning of the appt and cancelled his appt. I then get a bill for $75 for cancellation of appt. I call their office again to see if they will waive the $75, the answer was no. It seems like it's more about money and not about helping out a long term client. I will never go back even if my insurance changes. You are a family practice, how about being sympathetic during times like a pandemic!!!!

Dr. Zack is a horrible person to have to work on anyone's teeth. The way he had done work on my…read moremouth has caused more problems and pain for me. He never wanted to deal with my problems. He was in no mood to hear about it. So after months of having to deal with him, I was not happy the way my implants were put in and it distorted my mouth where I didn't have the same smile and I still have to deal with pain day in and day out. I recommend that anyone that is thinking of going to this office to reconsider and find someone who will listen and do better. Once they get your money it's gone and you'll leave in disgust. What I got for $25,000.00 are throw away teeth and Now I found a dentist who will give me the right dental work and care for half the price with care and the skills that I need.

This center has been around for 8 years and has helped so many people including myself. Dr. Zach is…read morethe best all around. The team is friendly, knowledgeable and kind. My treatment was done in a timely manner. I highly recommend going here for a permanent solution to your dental needs!

I was very specific on what I wanted in the consult and it was agreed upon. I reemphasized my…read moregoals in a follow-up email. What I got was only about 20% of my expectation. A lot of wasted money on very little return.

Had a cleaning today . My teeth have NEVER been cleaner! Thanks Nicki! Enjoyed personalized…read morerecommendations for dental care. Also another wonderful visit with Dr. Alani, so careful and thorough!

After my dentist abruptly retired last year I have been putting off getting a new dentist. I…read morethought that it was time. Luckily, I found PAULINA ZUNINO DMD in Sewickley, PA. I was very pleased with her painless high tech personalized approach. Despite the long overdue appointment, all went very smoothly. She and her friendly staff went out of their way to accommodate my concerns. Recommend her highly... Dr. Robert Fusco

I was Dr. Clarke's patient for more than 20 years. She retired in late 2025 and sold the practice…read more The new owner is using the same website, but it is not the same practice. Stay away from this practice. Their billing practices are not in line with common practices - like requiring full payment upfront despite having insurance. Not reimbursing for overcharges after insurance has paid. Services charged that have not been submitted to insurance because "they won't pay". And told by one dentist that I need a service that no other dentist has said I need. And some of the dental assistants don't seem to have any experience or education. A shame, because Dr. Ahmed is a very good dentist technique-wise.

I've been going to Dr. Clarke for many years now and have always had a great experience! She…read moreaddresses any concern I have and gives great advice on how to keep my teeth as clean and healthy as possible. She's also very friendly and makes every appointment such a good time I actually look forward to going to the dentist.

Everyone in reception is so friendly and welcoming. They got me in fast, were very thorough, very…read moreclean, and it was painless. Highly recommend!!

I have been a patient at this practice for many years. Dr. Suydam is knowledgeable and…read morecompassionate. Barb, one of his hygienists is thorough as well as knowledgeable. I am extremely happy with the care I have received and have recommended this practice as well.

This isn't the best place for folks who get a little uncomfortable with dental work. They just…read moredon't seem to have much patience. They're a bit arrogant and hurried. There's always a long wait between visits, and they don't do crowns in house, so you end up with temporary crowns that come off easily.

I am so incredibly impressed with the quality of care, friendliness and professionalism I…read moreexperienced at Babcock Dental Center. I have been dreading going to the dentist because of how my past experiences have been, but wow -- where you go truly makes a difference. The staff is so friendly, patient and informative that I felt completely at home and comfortable. My mouth is very sensitive, and cleanings have always been pretty painful for me, but I barely felt a thing here! I have already recommended them to 3 friends and I'm actually looking forward to my next visit.

Both dentist at this establishment are professional, experienced…read more I've been going to this place for for a few years now, and I couldn't be happier with the care I receive. From the moment you walk in, you're greeted by a friendly and professional staff who make you feel comfortable and welcomed. Both dentist are not only highly skilled but also takes the time to explain every procedure, ensuring you feel informed and at ease. The office is clean, modern, and equipped with the latest technology, making each visit as efficient and painless as possible. I've had everything from routine cleanings to more complex dental work, and I've always been impressed with the results. If you're looking for a dentist who truly cares about their patients and provides exceptional care, I highly recommend Babcock! --- Feel free to customize it to better match your personal experience!

I do not recommend…read more Clinical staff was outstanding except for poor coordination and explanation of costs. I'll explain below. Office staff was condescending and made smirks at me when I told them I didn't understand the costs and that they would require full payment upon leaving. I didn't have $3200 on me at the time. I went I for evaluation and then two root canals, if necessary. Prior to arrival, the office emailed me the cost for one root canal. That was the last treatment plan I saw. Here's what should have happened. My bad also for allowing it. Once the exam was complete, a revised treatment plan should have been prepared and reviewed with me for consent prior to treatment. That did not happen. Again, my bad for allowing it. I gave consent without a valid treatment plan. That's the process I'm used to and should have insisted. If they are part of your insurance network, go for it with caution. If they are out of network, find a practice that is. I felt 2nd class at this facility. Shameful!

I just got home from the most seamless dental procedure. Most people assume a root canal will be…read morepainful and this was quite the opposite. Dr. Craven and his assistant Claudia went above and beyond to ensure my understanding of the procedure and my comfort. I appreciate being able to see the results of the procedure on the before and after X-rays as well. I highly recommend this practice and specifically Dr. Craven to anyone needing a root canal. Thank you so much! ~ Emily Zabala