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Dentist at Mercy

4.4 (7 reviews)
Closed 8:00 am - 2:00 pm
Updated 3 weeks ago

Services - Dentist at Mercy

Cavity treatment

Dental exams

Teeth cleaning

1 More Service

Tooth filling replacement or repair

Dentist at Mercy Photos

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Polished Dental Group

Polished Dental Group

4.8(44 reviews)
0.7 miDowntown

The entire staff is efficient , courteous, and professional. Always receive excellent care in…read moreservice.

I found this office just by looking for a location near my work after my usual dentist had to…read morereschedule my regular checkup due to a staffing shortage. I am pleased to have found Polished Dental Group. I actually really liked my other dentist so was apprehensive about going somewhere else, but I didn't want to wait because I thought I had a cavity. Well, unfortunately I was correct about the cavity. But fortunately I was really happy with the service I received. I'm a nervous dental patient with a small mouth. I'm sure I'm not a joy to work on. But both the hygienist and the dentist were patient and pleasant with me. When we first started the hygienist said I had to have full X-rays done but insurance only covers every three years. Immediately I figured I was going to have to pay a ton. But she explained if insurance didn't cover, it was only $10. This set me at ease immediately that they wouldn't nickel and dime me. My insurance covered anyway, but still. Additionally, all costs were upfront for everything. I opted for fluoride which my insurance doesn't cover. Was told cost before proceeding. When I checked out, I was also told how much my filling would be at next visit. It was all very reasonable. Like I said I'm a very nervous dental patient. During my cleaning and inspection, both the hygienist and dentist were vocal about what they were doing and that they would be gentle around my sensitive tooth (yes, the cavity!). Usually I feel like I am pulling away and wincing and generally freaking out. But their reassurances relaxed me, and I could calm down. And they were very gentle around the area so as not to cause me pain. I am so glad I found this office and so grateful for their excellent chair side manner. I can't say I'm looking forward to coming back (did I mention the cavity?), but at least I can be much less nervous about the upcoming filling.

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Polished Dental Group - Nice atmosphere

Nice atmosphere

Polished Dental Group
Polished Dental Group - Joey Troupe TopDentists Pittsburgh 2024

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Joey Troupe TopDentists Pittsburgh 2024

Atlas Dental Specialists

Atlas Dental Specialists

4.3(60 reviews)
0.7 miDowntown

I'm leaving this review to document my experience at Atlas Dental Specialists (Shadyside) for two…read morefront-tooth crowns. While the office is professional on the surface, my experience overall was extremely frustrating and costly. After my permanent crowns were placed, I developed persistent sensitivity in my right front tooth (cold and hot) that did not improve over time. I also felt a noticeable ledge/step on the back side of the crown near the gumline, which made me concerned about the fit/contour. Aesthetically, the crowns also looked longer and bulkier than expected with heavier incisal edges than what I was aiming for. When I tried to address these concerns, I was advised to pay for additional diagnostics (a wax diagnostic). After I paid for it, the office later terminated the patient-provider relationship instead of completing the planned corrections. What made the situation especially difficult was the refund process: the office confirmed in writing the refund amounts, but repeatedly stated the refund would only be processed if I signed a broad "release/indemnification" agreement exactly as written. The agreement was extremely one-sided. It went far beyond acknowledging a refund and included sweeping waivers and protections for the office, along with a "non-disparagement/online statements" section that, in my view, would discourage patients from speaking openly online about their experience. I was not comfortable signing something like that just to receive an agreed refund. Overall, I'm deeply disappointed by how concerns were handled. The communication and resolution process felt dismissive and, at times, misleading - more focused on protecting the office than responsibly addressing the problem. My takeaway is that the approach felt money-driven, and I left feeling I couldn't trust the process. I would encourage anyone considering treatment here to do thorough due diligence and not rely solely on online ratings.

Made an appointment. They called and changed it. It was not a convenient date for me (the one I…read morehad previously scheduled was) but I took it anyway. Arrived early. Appointment was for 10:20. That time came and went. I asked when I'd be seen and they said "we're running late." (At 10:18, I had asked if they were running late and was told that they were not.) At 10:25 I asked the receptionist how long my appointment would take. Was told an hour. Well, I'm already ten minutes into my lunch hour and had expected to be seen at my appointment time. I said "nevermind, I'm leaving; you can keep my money" (had to make a $25 deposit before anything happened at all). They said "have a nice day," and I said "f*ck off." (Yeah -- i know that's wrong, but was so frustrated, and also I'm old and have no filter.) It's a downtown office and downtown workers obviously use them and can't be away from work for hours on end because a dentist doesn't keep appointment times.) This place has zero respect for patients' time, but theirs is SO important that I received NUMEROUS texts in the days leading up to my appointment. "...you have an appointment reserved with Atlas Dental Specialists on Wed, Oct 1st at 10:20 AM." And ".."please respond with C to confirm your appointment with Atlas Dental Specialists for October 1st at 10:20 am. If your appt is missed, or cancelled / rescheduled with less than 48 hours' notice, a fee of $50/hour of appt time will apply." So obviously THEIR time is important. Just not their patients' time. Also, every appointment is "separate." Cleaning is one. Examination is another. It's all about money money money with this place. They did refund my $25 deposit though. Terrible place. And now I have to find a dentist.

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Atlas Dental Specialists - Two front teeth same-day crown from Atlas, bulky and heavy

Two front teeth same-day crown from Atlas, bulky and heavy

Atlas Dental Specialists
Atlas Dental Specialists

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ClearChoice Dental Implant Center

ClearChoice Dental Implant Center

2.7(3 reviews)
9.0 mi

This center has been around for 8 years and has helped so many people including myself. Dr. Zach is…read morethe best all around. The team is friendly, knowledgeable and kind. My treatment was done in a timely manner. I highly recommend going here for a permanent solution to your dental needs!

I went for a implant review from Clear Choice. I needed a…read morecomplete upper bridge. The point person Michele I believe was super friendly and super knowledgable. The exam and X-rays where free as well as the consultation. I was very impressed with all the gadgets and the advanced dental tools. After the xrays Michele came and spoke to me and walked me thru the procedure and costs and even the Dr came in and spoke for a little while. They said they could do 4 implants for my entire upper. I spoke to relatives who had implants done and generally they do the surgery wait for the bone to heel then do the implants and then wait for the bone to heel then put the fixtures on generally can take 8 months. Clear choice says they do it in one day?????? I was not confident enough to put my mouths wellness in there hands. I opted for one of the best periodontists in Pittsburgh who I knew specialized in surgery. Unfortunately I could not recommend Clear Choice. With that said Michele was amazing and super friendly and knowledgable. She really made me feel comfortable in the office. I give the customer service part 5 stars but the rest one star I give them 2 stars as i do not think i could recommend them.

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ClearChoice Dental Implant Center
ClearChoice Dental Implant Center
ClearChoice Dental Implant Center

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Dentist at Mercy - dentalhygienists - Updated May 2026

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