Although parking in the Strip District is expensive and precarious, the dental office is state of…read morethe art. It is not difficult to acquire an appointment. The staff is friendly. The dental hygienist , Alisa was extremely sensitive, understanding, and efficient. As well as the young lady who assisted Dr. Hayner with my dental procedure.

I highly recommend Dr. Hayner and the Smile Warehouse staff for any dental care. Alisa especially…read morehad me in and out of the chair in a snap. Everyone is welcoming and friendly, and the office is clean, modern, and bright. The convenient parking garage next door makes visits as easy as they could be.

After a very bad experience years ago I have been terrified of dentists. I did go to a dentist who…read morewas a personal friend the past several years but he retired. When I cracked a tooth and needed other work done I decided to try the Dental Spa. And I am so glad I did, The initial exam was very pleasant, the dental hygienists were fun, gentle and kind. The massage chair and getting to watch the Olympics on the ceiling mounted TV really helped. It was decided I needed several root canals and some permanent bridges to replace some missing back teeth and redo my front teeth which were also losing the rather large fillings. It was scheduled and I was given a prescription for a sedative. They also gave me a whitening kit so my lower front teeth would be their whitest when the upper front bridge were made. I had the 5 hour procedure 4 days ago.I went into the relaxation room, laid down on a comfortable chaise with a fluffy blanket. There was a soft glow from a salt lamp, ocean sounds playing and a scented candle burning. After I was sedated they did the procedures. Next thing I know I was being tucked into my bed at home, no memory of the surgery at all.There was minimal swelling, very little pain and the temporary bridges look amazing,just like my real teeth. I can't wait until the permanent ones come in. They called me 2 days after the procedure to see how I was doing and had me come back in today to check my bite and make any slight corrections. It was a wonderful experience and I would really recommend The Dental Spa at Robinson, Dr. Runco and his entire staff to everyone.

First, let me say the dentist did a good job. No problems in that area. The problems started with…read morethe office's draconian policies. You have to cancel an appointment A WEEK IN ADVANCE or they charge you! Who knows a week ahead of time if something is going to come up that would make you cancel an appointment? Plus they make you pay a deposit when you make an appointment and you have to prepay BEFORE the appointment starts. I've never heard of that. So, you can see where their priorities lies. I went in for an assessment and received a lengthy treatment plan. I made an appointment and it wasn't until a few days later I thought maybe they were planning to do all the work at once. I called to ask and yes, it was the case. That was too much work at once for me so I arranged to get just a few procedures at my next appointment. I wasn't given an amount I was expected to pay at the appointment. I checked the treatment plan and determined the copays would be covered by my flexcard for Medicare so was not prepared for a large expenditure. I went in for the appointment and the person at the desk was quite rude. I went to the desk and waited for her to acknowledge me but she didn't so I said my name, waited again and she didn't say anything. So I started to go and sit down. Then she said something about signing some papers so I turned around and went back to the desk. Apparently, I was supposed to pay $1200 that day before my appointment to prepay on crowns for root canals I was getting which I had not expected. As I hadn't prepared for that amount, I was taken aback and what was going through my head in that split second was what's the best way to pay this for me financially? Will they charge me a fee if I cancel? Will I lose my deposit? What cards do I have on me? Do I have time to do a transfer from savings to checking? Should I take money from my 401k? In my haste I thought I could use my flexcard and put the rest on the only credit card I had with me that would cover it, which I didn't really want to as it had a high balance already. I also have pretty rough physical issues that make just going somewhere a major chore so I didn't want to have to come back. So, I try 3 times to put my flexcard through their machine and each time it didn't work. Finally, the girl spoke up and said the last customer's card didn't work either. It wasn't till much later that I realized she probably wasn't pressing the right buttons. It was completely their fault as I checked later and the card was fine. So, I ended up putting the entire amount on my credit card. It was a lengthy procedure with alot of novacaine involved and wasn't till the next day that I felt better and thought I probably should have used another card I had that had no interest for 6 months so I called to see if they would switch my bill to the other card. Guess what? They refused. They said they paid a fee for me to use my card and they weren't going to pay a second fee. When I suggested they call the credit card company and try to get the fee waived they brushed me off. And, she said, "Well, you signed these papers" like I was disputing the amount and I thought that very rude. She also made some other rude comments. So, now, I'm stuck paying almost 30% interest every month for God knows how long until I pay off the entire balance on my card and my minimum payment has doubled. I had to go back to get my crowns but that's it. They mysteriously weren't able to take my flexcard plus sprung this large bill on me and wouldn't do anything to make it right. I'm done with them.

We just started coming to North Hills Family Dental. You can tell they want to give you a positive…read moreexperience beyond your dental treatment/checkup. All of the staff are super friendly and the dentists really care about you as a patient and love what they do. They try to stay on top of technology and keep their office nice and up to date. I've also heard great things about how they work with small children who are apprehensive about the dentist. Additionally, they have an awesome teeth whitening program where you can get a lifetime of teeth whitening for $99. This gets you custom trays and whitening gel every six months at your regular cleanings. We were provided this whitening service for free as a perk of being referred to the practice by our neighbor.

So I was a new patient and the experience in the back so far was very good. By the back I mean…read morewhere the procedures and cleaning happen. I'm not thrilled I have 3 cavities and need additional work. Not happy with my past dentist on this at all. The hygienist was great as was the doctor. What I am not pleased with is the front desk. With my years of work with the public, clients, patients I get it that there are days. What both girls need to respect is that those of us waiting I walked away from North hills family dental to a long term dentist in a non corporate setting. How amazing was it he could not find any cavities

The best, .....I wouldn't go anywhere else!)…read more very nice staff, Long term private Aspinwall dental practice and multi generational family owned., Conservative treatment recommendations, with sedation options

I love going to this family owned business. I have been a patient for close to 30 years. You get…read morepersonalized care and the entire staff is very welcoming and friendly. This is a state if the art dental practice and the dentists have you covered from routine maintenance to state of the art dentistry. They even offer sedation dentistry for those that suffer from dental anxiety. Highly recommend!

I found this office just by looking for a location near my work after my usual dentist had to…read morereschedule my regular checkup due to a staffing shortage. I am pleased to have found Polished Dental Group. I actually really liked my other dentist so was apprehensive about going somewhere else, but I didn't want to wait because I thought I had a cavity. Well, unfortunately I was correct about the cavity. But fortunately I was really happy with the service I received. I'm a nervous dental patient with a small mouth. I'm sure I'm not a joy to work on. But both the hygienist and the dentist were patient and pleasant with me. When we first started the hygienist said I had to have full X-rays done but insurance only covers every three years. Immediately I figured I was going to have to pay a ton. But she explained if insurance didn't cover, it was only $10. This set me at ease immediately that they wouldn't nickel and dime me. My insurance covered anyway, but still. Additionally, all costs were upfront for everything. I opted for fluoride which my insurance doesn't cover. Was told cost before proceeding. When I checked out, I was also told how much my filling would be at next visit. It was all very reasonable. Like I said I'm a very nervous dental patient. During my cleaning and inspection, both the hygienist and dentist were vocal about what they were doing and that they would be gentle around my sensitive tooth (yes, the cavity!). Usually I feel like I am pulling away and wincing and generally freaking out. But their reassurances relaxed me, and I could calm down. And they were very gentle around the area so as not to cause me pain. I am so glad I found this office and so grateful for their excellent chair side manner. I can't say I'm looking forward to coming back (did I mention the cavity?), but at least I can be much less nervous about the upcoming filling.

The entire staff is efficient , courteous, and professional. Always receive excellent care in…read moreservice.

I will never have another dentist…read more I have been to other well known dental practices that seemed to jump quickly to pull a tooth, avoid answering questions, and then try to finance me dentures. Upon my first visit to Dr. Ott, it was clear that his first objective was a return to health. He is incredibly intelligent and knowledgeable, and always explains every step, in detail, and leaves no question unanswered. Dr. Ott corrected decades of bad decisions and injury in a short period of time. His office worked with me and my insurance company to greatly minimize my out of pocket cost. His practice uses the latest technologies and I am always amazed that I've never felt pain in his chair. Even the most dreaded of shots is reduced to vibration and pressure. It is beyond me, based on my lifelong history with dentists, that I enjoy my visits to Dr. Ott's office. It's peaceful and calm, I'm not on the phone working, and his staff is very friendly. He and his staff operate like a well practiced machine. After being a patient for two+ years, implants, crowns, and multiple cleanings, I can honestly say, I have zero complaints, and I know, I will never have another dentist.

I hope that this is read by the office! I went in for a first visit and the charge is $585. This is…read morethe rate for ALL new patients, no exceptions! I don't have insurance, so this amount is a bridge too far. Building a walled garden around quality dental care is a terrible way to run a business. The cost is on account of a number of tests which have to be performed BEFORE they clean your teeth. I don't have any major concerns, so what is the fuss about? How about trusting the testimony of the patient? How about working with the patient instead of dictating to me what I should do? Quality care shouldn't be made inaccessible like this, it's so frustrating. And the office telling me to "kick rocks" was the real "kick in the teeth" that got me to write this review. Let's hope YELP keeps it up for others

This is a highly professional dental practice, its staff are friendly, informative, and very…read morecompetent. I've received great dental care for nearly 20 years, and I highly recommend Omni Dental.

We are "in the air" regarding this office. I had a great hygienist last visit; she was helpful,…read moreencouraging, efficient, and everything you want. My wife's hygienist was cool, aloof, and made her never want to go back. The dentist was professional but I cannot say he was "amazing." We have other options; just not sure if starting over is worth it.

They saved my teeth and continue too. I have bad mental health, a severe disorder that nearly took…read moreme twice. I've had my ups and downs in office, but overall when I look at it all, this is the office for me. They do sometimes not explain billing super well. But they have payment options which is nice, and their one of the few offices that works with government insurance. There was one cruel tech, but they fired her pretty fast it seemed because she was in multiple complaints for her cruel behavior. Which made me respect the office immensely. It showed they understand the struggles people go through that lead to teeth issues. They could've probably easily told me dentures, but they didn't. They took their time fixing each tooth, they were always kind throughout, and I am so thankful for all they do and have done. I've noticed some even now with use a numbing gel and then the numbing agent which is nice. I have a high pain tolerance but still, a little less pain in this world ain't so bad! I definitely have had moments when my disorder has acted up there, but they kinda seem understanding of it. They'll give me a second when I'm anxious. They let me pause. They fight insurance for coverage. Now I'm finally making more and will be moving insurance, and be able to afford treatments outside what the government allows, which makes me even more grateful because i know they know what they're doing. This place made me not afraid of the dentist anymore! Yay!

I had a tooth extracted here and experienced a concerning lack of post-op care and communication…read more Immediately following the extraction, the doctor instructed me to take my prescribed antibiotics so the site would heal properly. However, the prescription was never sent to my pharmacy. I tried calling the emergency number provided on my discharge paperwork over the holiday weekend, but no one answered, and my email went completely unacknowledged. When I finally reached the office on Tuesday, I was told it must have been a "mistake" and that the doctor was referring to antibiotics prescribed weeks prior. When I asked for further clarification about why the doctor explicitly told me to take them post-surgery, the receptionist just chuckled and brushed it off. I am now 9 days post-op, in severe pain radiating to my ear, and having to seek care elsewhere for a likely dry socket/infection because this office completely dismissed my concerns. Very unprofessional and untrustworthy care. Update: ABSOLUTELY DO NOT COME HERE WITH SERIOUS MATTERS IT WILL NOT BE TAKEN SERIOUSLY!