After a very bad experience years ago I have been terrified of dentists. I did go to a dentist who…read morewas a personal friend the past several years but he retired. When I cracked a tooth and needed other work done I decided to try the Dental Spa. And I am so glad I did, The initial exam was very pleasant, the dental hygienists were fun, gentle and kind. The massage chair and getting to watch the Olympics on the ceiling mounted TV really helped. It was decided I needed several root canals and some permanent bridges to replace some missing back teeth and redo my front teeth which were also losing the rather large fillings. It was scheduled and I was given a prescription for a sedative. They also gave me a whitening kit so my lower front teeth would be their whitest when the upper front bridge were made. I had the 5 hour procedure 4 days ago.I went into the relaxation room, laid down on a comfortable chaise with a fluffy blanket. There was a soft glow from a salt lamp, ocean sounds playing and a scented candle burning. After I was sedated they did the procedures. Next thing I know I was being tucked into my bed at home, no memory of the surgery at all.There was minimal swelling, very little pain and the temporary bridges look amazing,just like my real teeth. I can't wait until the permanent ones come in. They called me 2 days after the procedure to see how I was doing and had me come back in today to check my bite and make any slight corrections. It was a wonderful experience and I would really recommend The Dental Spa at Robinson, Dr. Runco and his entire staff to everyone.

First, let me say the dentist did a good job. No problems in that area. The problems started with…read morethe office's draconian policies. You have to cancel an appointment A WEEK IN ADVANCE or they charge you! Who knows a week ahead of time if something is going to come up that would make you cancel an appointment? Plus they make you pay a deposit when you make an appointment and you have to prepay BEFORE the appointment starts. I've never heard of that. So, you can see where their priorities lies. I went in for an assessment and received a lengthy treatment plan. I made an appointment and it wasn't until a few days later I thought maybe they were planning to do all the work at once. I called to ask and yes, it was the case. That was too much work at once for me so I arranged to get just a few procedures at my next appointment. I wasn't given an amount I was expected to pay at the appointment. I checked the treatment plan and determined the copays would be covered by my flexcard for Medicare so was not prepared for a large expenditure. I went in for the appointment and the person at the desk was quite rude. I went to the desk and waited for her to acknowledge me but she didn't so I said my name, waited again and she didn't say anything. So I started to go and sit down. Then she said something about signing some papers so I turned around and went back to the desk. Apparently, I was supposed to pay $1200 that day before my appointment to prepay on crowns for root canals I was getting which I had not expected. As I hadn't prepared for that amount, I was taken aback and what was going through my head in that split second was what's the best way to pay this for me financially? Will they charge me a fee if I cancel? Will I lose my deposit? What cards do I have on me? Do I have time to do a transfer from savings to checking? Should I take money from my 401k? In my haste I thought I could use my flexcard and put the rest on the only credit card I had with me that would cover it, which I didn't really want to as it had a high balance already. I also have pretty rough physical issues that make just going somewhere a major chore so I didn't want to have to come back. So, I try 3 times to put my flexcard through their machine and each time it didn't work. Finally, the girl spoke up and said the last customer's card didn't work either. It wasn't till much later that I realized she probably wasn't pressing the right buttons. It was completely their fault as I checked later and the card was fine. So, I ended up putting the entire amount on my credit card. It was a lengthy procedure with alot of novacaine involved and wasn't till the next day that I felt better and thought I probably should have used another card I had that had no interest for 6 months so I called to see if they would switch my bill to the other card. Guess what? They refused. They said they paid a fee for me to use my card and they weren't going to pay a second fee. When I suggested they call the credit card company and try to get the fee waived they brushed me off. And, she said, "Well, you signed these papers" like I was disputing the amount and I thought that very rude. She also made some other rude comments. So, now, I'm stuck paying almost 30% interest every month for God knows how long until I pay off the entire balance on my card and my minimum payment has doubled. I had to go back to get my crowns but that's it. They mysteriously weren't able to take my flexcard plus sprung this large bill on me and wouldn't do anything to make it right. I'm done with them.

First time patient and I am thoroughly impressed. Their environment is designed to put the nervous…read morepatient at ease and from the receptionists and hygienist to Dr. Berg, himself, I felt as though I was in expert hands - an incredibly welcome change from the previous dental group that I was "stuck" with and experiences that I have had. I strongly recommend Dr. Berg and also specifically Jennifer as your regular hygienist if you want expert care and honest assessments.

From the owner: Dr. Berg specializes in family and cosmetic dentistry provided in a warm and friendly environment…read more We can often provide dental care through the use of lasers. This allows us to perform many procedures without local anesthetic. Dr. Berg uses many cutting edge technologies to make the dental experience more pleasant. Patients are treated in a heated, massage chair with a personalized DirecTV!

DO NOT USE THIS OFFICE. Cannot be trusted. Was told that polishing your teeth was just a perception…read moreand was not necessary. Was told I had Gum disease, and after a second opinion, I did not.

I was thrilled that they got me in so soon as a new client and that I could get something done…read moreabout a problem tooth quickly! This dentist's office is a great pick if you're looking for someone to listen to you. They explain what's going on in your mouth and why you're feeling pain or discomfort. When I told them I still have loose baby teeth they showed me every option that I have with models so I could choose which option would suit me individually once those teeth fall out.

Very friendly & very competent! If you need dental surgery you can feel very much at ease with…read morethis group.

First rate professional dental service. My dentist told me I needed my tooth extracted. The root…read morecanal procedure had failed. Despite my dentist's advice, I went to see Dr. Silberg. After an exam, he explained that I had a rare but treatable tear to the cementum (part of tooth). Of course, he couldn't be 100% sure, but he carefully explained the procedure, risks and possibilities. We decided to go through with it. He did, in fact, find the tear. And repaired the tooth and bone tissue during the procedure. When I returned to my regular dentist, he was so surprised -- he in fact had never heard of this condition. I am so pleased and happy the Dr. Silberg and his entire dental practice.

I am very disappointed with the way this clinic operates. It is shocking that this situation is…read morestill allowed to continue without any action being taken. The clinic does not appear to have a doctor on-site. Instead, a few staff members schedule appointments, and when you arrive, they simply look into your mouth, take notes, and say they will discuss everything with a doctor who is supposedly visiting the following week. After that, there is no follow-up. Even if you call, the only response you receive is that they will call you back -- but they never do. Meanwhile, they charge hundreds of dollars to your insurance or send bills directly to you and aggressively follow up on payments, despite not providing proper treatment. This practice feels misleading and unprofessional. Patients deserve transparency, qualified care, and honest billing practices -- none of which I experienced here.

I am sorry to hear this office has closed, but, I agree with others the office was poorly managed…read more The office is close for me to get to. Now we have to drive to Cranberry, which is the closest for me. From supplies, to some of the staffing not really knowing what they are doing. The one girl at the front desk was sacked out. I went to this office many years ago when it first opened up. Although the dentist at that time was wonderful with all his patients, he later had some issues in his personal life and he lost his position there. I don't believe any of those issues were carried over in the office. That office worked like a dream from the front to the back. I miss those times and that dentist. But you can't have problems like that carrying into the office and staff. When I took a chance and returned to the office, it was nothing like it was before. Very haphazard and not healthy for any patient. I did see a female dentist, something like Dr. Bahia, and I did like her and her techniques and how she worked with the assistant. Maybe someday that office will have a good dental practice in it again.

I do not recommend…read more Clinical staff was outstanding except for poor coordination and explanation of costs. I'll explain below. Office staff was condescending and made smirks at me when I told them I didn't understand the costs and that they would require full payment upon leaving. I didn't have $3200 on me at the time. I went I for evaluation and then two root canals, if necessary. Prior to arrival, the office emailed me the cost for one root canal. That was the last treatment plan I saw. Here's what should have happened. My bad also for allowing it. Once the exam was complete, a revised treatment plan should have been prepared and reviewed with me for consent prior to treatment. That did not happen. Again, my bad for allowing it. I gave consent without a valid treatment plan. That's the process I'm used to and should have insisted. If they are part of your insurance network, go for it with caution. If they are out of network, find a practice that is. I felt 2nd class at this facility. Shameful!

I just got home from the most seamless dental procedure. Most people assume a root canal will be…read morepainful and this was quite the opposite. Dr. Craven and his assistant Claudia went above and beyond to ensure my understanding of the procedure and my comfort. I appreciate being able to see the results of the procedure on the before and after X-rays as well. I highly recommend this practice and specifically Dr. Craven to anyone needing a root canal. Thank you so much! ~ Emily Zabala