This used to be an excellent dental office, but since Dr Arnie retired the service has been…read moreterrible. Dr Arnie would take time to consult with you about any dental work needed, but now you are just told what needs done and to schedule an appointment. Multiple times I have had the current dentists try to insist on getting root canals, and not take the time to talk with me about what I think. My teeth are not very sensitive, and Dr Arnie would always take into consideration that each person is different- he provided me with multiple fillings where a root canal could have been an option, but in each case his excellent work has held up and limited the amount of pain & money that would have come from constant root canals. Instead of a focus on patient care, there seems to be more of a focus on financial gain - my last appt I was quoted for over $1800 of work that would need done and had to all be done at the same time. Did not do any of it, and still no issues more than a year later. The office staff is also very unfriendly, especially to a family needing to book multiple appts at once. They refuse to book cleanings any less than 8 months out (despite 6 months being the recommended time frame) yet take on new patients and give them priority scheduling. They seem to also have a shortage of dental hygienists, claiming they have more business than can currently be handled by their staff. We had gone to this dentist for more than 25 years without having any of these issues, but with the retirement of Dr Arnie it is no longer a good dentist office. I would highly recommend finding a different dentist to avoid the same poor service we have experienced.

This is honestly the best dentist experience I've ever had!…read more The office was clean and welcoming. Soon as I finished my pay work I was sent straight back. My dental assistant was so friendly! To be honest I hadn't been to the dentist in over three year~yikes!~ so I had some plaque build up. I have had some negative experiences with my past dentist so I'm always skeptical. However, she did a great job and I felt very comfortable the whole time. Dr. Thomas came in after my cleaning and he was also very friendly and professional! He answered all my questions thoughtfully. I also really liked when I asked him about my bottom crooked teeth that mentioned visaline and how they had a specialist at their practice but he did not pressure me at all and just mentioned it for if down the line I wanted to consider it. Also my previous dentist told me that it was imperative that I got my wisdom teeth pulled Dr. Thomas informed me that there is no reason for me to get my wisdom teeth pulled. I loved how honest this practice was and that they weren't trying to nickel and dime you. This is the greatest doctor experience I have ever had! Would 100% recommend this place to everyone!

Dr. DiCarlo is a great dentist. He's gentle, caring and he has a good sense of humor as well. I…read morehighly recommend him.

Five stars for service, one star for after-care/administration. Let me explain…read more I had my teeth cleaned here back in April and had a wonderful experience. I didn't wait too too long and the doctor and his in-house staff are very friendly. It was my first time there so they made me feel super comfortable. You can tell he's very experienced and knows what he's doing. He even fixed a little chip on my front tooth without even asking. It wasn't huge and only I could see it, but he simply shaved the tooth down and voila! Perfection. Here's what I have an issue with. Because of my insurance, I was told by the doctor that because the coverage was more than the actual cleaning, there would be no balance. Great! Not... In August, I get a voicemail from the doctor's office saying that I have a balance of $77 and it's due pretty much ASAP. I called and she explained to me something complex about my insurance which ended up being the reason why I have a balance. Not technically their fault, but the doctor shouldn't have told me I was fully covered. What bothered me more was that I suddenly owe this money ASAP, but I'm only hearing about it now over four months later. The woman claims they sent it out but I received nothing. I asked for her to send a new statement out in the mail that way I can review the charges and also have a direct name and address to send the check to. Fast forward a week and I receive mail from them. It's literally one piece of paper with hand written notes on it about when I visited and how much I owe. No official statement, no billing information, nothing. I have no problem paying the bill, but give me some instructions. Why are you making this so difficult?! It's now September and they forwarded the case over to some medical bill collector. I guess we can both take the blame for things, but c'mon... if you want your freaking money help a kid out and at least tell me who to write the check out to. Maybe let me know which address?! Where is the professionalism? Definitely not returning.

Today was my first experience with Atlas Dental and I am excited to say that I will definitely be…read moregoing back! From the moment I arrived the staff was warm and welcoming. I knew ahead time that this visit would only be x-rays since it's been a while since I've had them done and it was in a different state. Eve was upbeat when asking me questions about my dental history and then we got to talking about my upcoming wedding. I felt very comfortable tasking with everyone that I saw today. After my screening and having photos taken of all my teeth (so cool to see) I was told that they could fit me in with a cleaning that same day. I know this isn't the norm but I was more than happy to not have to make a shirt follow up visit. As I was leaving after my cleaning, one of the receptionists noticed I didn't have an umbrella and it was getting ready to rain. She graciously asked if I wanted one because they had some extras! Such a thoughtful group of people who deserve the excellent reviews they currently have!

I'm leaving this review to document my experience at Atlas Dental Specialists (Shadyside) for two…read morefront-tooth crowns. While the office is professional on the surface, my experience overall was extremely frustrating and costly. After my permanent crowns were placed, I developed persistent sensitivity in my right front tooth (cold and hot) that did not improve over time. I also felt a noticeable ledge/step on the back side of the crown near the gumline, which made me concerned about the fit/contour. Aesthetically, the crowns also looked longer and bulkier than expected with heavier incisal edges than what I was aiming for. When I tried to address these concerns, I was advised to pay for additional diagnostics (a wax diagnostic). After I paid for it, the office later terminated the patient-provider relationship instead of completing the planned corrections. What made the situation especially difficult was the refund process: the office confirmed in writing the refund amounts, but repeatedly stated the refund would only be processed if I signed a broad "release/indemnification" agreement exactly as written. The agreement was extremely one-sided. It went far beyond acknowledging a refund and included sweeping waivers and protections for the office, along with a "non-disparagement/online statements" section that, in my view, would discourage patients from speaking openly online about their experience. I was not comfortable signing something like that just to receive an agreed refund. Overall, I'm deeply disappointed by how concerns were handled. The communication and resolution process felt dismissive and, at times, misleading - more focused on protecting the office than responsibly addressing the problem. My takeaway is that the approach felt money-driven, and I left feeling I couldn't trust the process. I would encourage anyone considering treatment here to do thorough due diligence and not rely solely on online ratings.

I had a childhood trauma which made me terrified of going to the dentist, the fear continued all…read morethe way into adulthood. This fear made me constantly ashamed and embarrassed. Then came Dr. Gottlieb and his amazing staff especially Misty, who is my hygienist. Dr. Gottlieb is professional, very skilled and genuinely cares about his patients. Now I go to my appointments without thinking twice, I actually look forward to seeing Dr. Gottlieb and his amazing staff. He truly changed my life and I occasionally get compliments on my smile. One in a million!

The utmost level of care and quality in Dr. Gottlieb's practice is evident every time you visit his…read moreoffice. He is always up-to-date on the latest techniques, he has a calm demeanor and his office staff matches his level of professionalism and care. He is the best dentist in Pittsburgh.

Dr Johnson is amazing! She did my veneers in 2018 and I always get compliments on my smile!read more

Headline: Elitist, Predatory, and Medically Negligent--A Blatant Bait-and-Switch…read more 1) As a healthcare professional, I am horrified by the conduct at South Hills Dental Arts. They practice a blatant bait-and-switch: their website and Yelp explicitly state they 'accept most insurance' and will file claims for you. However, once I was in the chair on my second day, the staff rescinded this and presented an astronomical $21,000 treatment plan, stating point-blank they 'don't accept any insurance.' Take note: you should receive the total bill estimate on day one, before anything is done. When I disclosed my full disability and limited funds and asked for a payment plan or sliding scale (standard in ethical practices), the staff (biller) literally scoffed. I was told they 'don't like' taking Medicaid (my plan, surprisingly, would have covered absolutely everything they wanted to do) patients because it 'doesn't reimburse enough' and they 'have bills to pay.' Their elitism is only matched by their dishonesty; they performed X-rays and impressions on the first day, then waited until I was back on day two and 'ready to start' the procedure to reveal the full, confusing bill--a direct violation of the 'Federal No Surprises Act'. Most disturbingly, their post-surgical care was nonexistent. After an extensive bone graft and infection debridement, I was left in 'uncontrolled wild pain' for three days with no sleep. I was repeatedly ignored and told to 'just take Tylenol 3, Motrin, and use ice,' which was so medically inadequate that I was forced to go to the ER to get basic pain relief. It is a sad state of healthcare when dentists are so terrified of the FDA that they refuse to follow the drug guide for acute pain, abandoning their patients to suffer. My father was a surgeon who never turned away a patient in need; this office represents the exact opposite of that medical integrity. Not only did he accept anyone, whether they could pay or not, but he also made sure pain was adequately addressed, as it's vital to healing and considered the 6th vital sign; it's so important. Do not trust them with your health or your wallet. While I take responsibility for not doing my due diligence and reading the excessively poor reviews before I went there, I trusted my case worker to do right by me and make sure the office she chose either accepted my dental insurance or at least charged reasonable prices similar to what other dentists in Pittsburgh charge, not high-end boutique-level NYC prices. To add insult to injury, I simply asked the biller to provide a clear bill in which the numbers and procedures matched the appropriate days, and she took it as a personal attack and got mean. I have never been scared of the dentist until now. I really wish I had the confidence to walk around without my front tooth rather than to bear subjecting myself to the rest of the brutal procedure and suspected lack of appropriate pain control. It is especially disturbing to. know that a peer from high school's father would run a business like this. I would be too ashamed to show my face in public. On the flip side, it made me so incredibly proud of my dad, knowing he was a surgeon who wouldn't turn anyone away, no matter whether they could pay the bill. South Hills Dental Arts represents the exact opposite of that medical integrity. Do not trust them with your health and your wallet. The multitude of bad reviews, sadly, say similar things, showing this isn't new; it's a pattern. I want to be very clear, though: Dr. Yousuf (my dentist) and all the staff except the biller and, I assume, Dr. Crandall, the owner, were phenomenal. I can thank them for a lesson in poor business ethics and a newfound extreme fear of dental procedures.

As a dentist myself, Dr Glenn Snyder is my dentist. Dr Snyder has "very good hands". This means…read morethat his work is excellent. The gold crown that Dr Snyder made for me is perfect. No inflammation around the gums that one finds too often with crowns made from some other dentists. Dr Snyder's knowledge and integrity is excellent. Dr Snyder will offer his patients just what they need and not push for extra procedures that are not in the patient's best interest. Be comfortable and assured with Dr Snyder and his staff!

Hands down the best well-rounded dental care. Great doc and great staff. I cannot believe they…read moreare not booked solid in perpetuity.

Dr Zabelsky is an excellent dentist. He just made a new upper plate for me and I didn't have to go…read moreback for adjustments after put in my mouth

Dr. Hanlon and his staff provide comprehensive and individualized dental care alongside a…read moreconsistent demonstration of excellent customer service. Parking is convenient as there are many spots nearby, refer to the parking lot by Chipotle or across the street. The office is easy to find and you're welcomed by a cute reception area with refreshments. Dr. Hanlon has been my primary dentist for years and he has always made me feel welcomed. Whether you are getting your teeth cleaned, coming in for a consultation, or just moved to the Greater Pittsburgh area in search of a dentist. I highly recommend Omni Dental as they are a great combination of high quality dental service and hassle free staff. Give them a call today!

Bad customer service. Did some of teeth filling here, first time they put too much material…read moreresulting me biting myself until next appointment that can fix the issues. Second time the filling break apart on the same day and it seems like the lady who did that also left a grinding mark on the tooth next to it. Won't recommend in the future.