I had used the Certified Window Wholesalers service to replace the original, warn-out, wood and aluminum windows in my entire house with energy-efficient, vinyl, triple-pane window, including a large bay window. I had corresponded directly with the company's owner, James Ragusa, who was very responsive, knowledgeable, and very down-to-earth about his products and the installation process. Not once in our entire correspondence he put any pressure on me or tried to convince me his services are the best around, unlike a half dozen salespersons I had consulted with previously. Moreover, the windows by Certified Window Wholesalers were considerably more affordable and the projected time line for installation was shorter compared to other vendors. The widows arrived as was initially planned, without any delays, about a month and a half since the order. A team of three workers installed all the windows in under five ours. They were professional, courteous, and very diligent, and despite the fact that the work was done on the entire house, they left the house and yard very clean. Jim came over during the installation to oversee the progress. When it was complete, I carefully examined all the windows and was happy not to find any gaps, scratches, or messy caulking job. Overall, I was extremely satisfied with the entire process, from the initial communication with Jim to the day when the new windows were superbly installed by his crew. I cannot recommend Certified Window Wholesalers highly enough and would wholeheartedly recommend it to anyone. read more