I give this tow service a 5/5 rating. The only company who actually communicated with me and understood my frustration! Long story short, I had arranged a tow service with bmw and their 3rd party companies since 7am, it's now 4:30 pm, Dennis called me and was able to calm me down for the delay that BMW gave me and assured pick up and delivery of my motorcycle to the dealership of my choice. Dennis in my opinion went above and beyond to make sure my motorcycle gets picked up!! If you're ever in need of a tow! This company is the one! Hands down. I don't care what anybody else says. They came for my bike when every other company made excuses. I'm real sorry you had to deal with my attitude brotha! Thank you Dennis!! read more

Certified Roadside Assistance - Towing Near Me - Los Angeles, California

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Dennis and his team were great. 2 other tow trucks couldn't get my car out of my parking spot - but 3rd time lucky - thanks to Dennis And his guys were professional and courteous Highly recommend Certified Roadside Assistance read more

Philly was very professional and friendly. He made me feel that my vehicle is in good hands with him and he was very responsive and communicated with me at all times. Overall great company to deal with read more

Certified Roadside Assistance - Towing Near Me - Los Angeles, California

They took really good care of my 1966 Mustang and got it safely to where I needed it. Daniel was very polite and let me know when it was delivered. Super happy with the service! read more

Certified Roadside Assistance - 1966 Mustang getting towed - Towing Near Me - Los Angeles, California

Jose arrived quickly and was very professional while towing my bike, everything went smoothly.

Almost closing time, car stuck in parking lot that complicated things. Dennis was calm and purely a problem solver who took the reins and professionally determined the best course of action. Jose arrived and was beyond helpful and reassuring, plus a total pro. Can't recommend these guys enough. They calmly, methodically and professionally helped with a challenging situation. read more

My car was not starting in the garage of my house. I did an internet search and based on the good reviews decided to give them a call. I spoke to the owner who was very knowledgeable and spend a lot of time explaining to me what the problem could be and what my options are. The technician was at my house in about an hour. He jump started my car and I could drive the car to the service center. Fast and professional service with competitive prices. Highly recommended. Will definitely use them again. read more

We were driving over Benedict Canyon in the latest rain storm and drove through some rushing water and got a flat tire. Since we have a Tesla we don't have a spare so we needed a tow. Called AAA and was told it was going to take 3 hours before anyone would show up. 3 hours stuck in Benedict Canyon! We called Dennis at Certified Roadside and had a flatbed truck to us in 30 minutes. Couldn't be more grateful for the quick response! read more

they had someone meet me at LAX within 30 mins to charge my car at 1230am.. live saver!! saved me over $100 from having to take multiple uber trips and from missing half day of work. will def hit em up again if i need that roadside help. read more

Daniel is fantastic. He not only got my car on a flatbed and drove from Hollywood to Calabassas. But, he did research about how to best get my car situated for the journey. He's super knowledgeable and a genuine good guy. I hope I don't have to get my car towed again, but if I do, I'm only calling him. read more

Dennis and Daniel were both fantastic. My car broke down and I was able to steer it off the street but was in a red zone. I called my insurance and requested a tow, but for reasons unknown, 2 tow companies cancelled on me before Dennis took the job and my car was stuck there unattended overnight! I explained to him what happened, and he talked me through what might have gone wrong and exactly how to contact the police to see if it got impounded, and what to do if it was. Once I confirmed that it wasn't, he immediately sent Daniel to get the car (couldn't have been more than 20 mins!) and drop it at the auto shop I requested. Daniel was an absolute gem to work with too, total sweetheart. I felt very safe. Thanks, guys! read more

I got some assistance from their driver Daniel. Real cool and easy going guy. Kind of lightens up a bad situation with his personality. Definitely would recommend and if you can get Daniel as your tow driver, your car is in good hands. read more

Had the same experience as Deez and Daniel in the other reviews below, so their service is clearly inconsistent and unreliable. I called this company and they set up an appointment for the next day. Their driver was almost an hour late and the manager (Dennis) kept on trying to buy time by a saying another 20min... when their driver finally showed up, he yelled at me (no hello, no apologies for the delay) claiming that I gave the wrong address?! Then he couldn't find parking?! We confirmed the address twice (on the phone, by text) the day prior and in the morning of the appointment. I would definitely NOT recommend this service if you're looking for a quick, reliable and friendly service. In comparison, I called another tow service and they've picked up the job in 20min. And turns out they're also cheaper. read more

Super friendly, professional, and fair price. My mini broke down, and they got it to the repair shop. Thanks Dennis!

My car broke down in Woodland Hills and AAA quoted more than $400 to tow me back home to Ventura. I called my insurance company and luckily I had a roadside assistance benefit. Shortly after I got off the phone with Allstate, Certified Roadside Assistance called and gave me an estimated time of about an hour. My tow arrived in about 40 minutes (making me VERY happy) and the driver quickly got my car onto the flatbed and we were on the way. He was very courteous and efficient and clearly knew what he was doing. Total out of pocket cost was $128 (my insurance covered an additional $100). Way more reasonable than what I thought I was going to have to pay and an overall very positive experience from what started out as a disastrous day. read more

I rarely go out of my way to write Yelp reviews, but... This towing company was assigned to me by my insurance company when I had a flat tire. Dennis (owner?) would not commit to an arrival time and was clearly buying time while he juggled me with other customers. Five calls and OVER FOUR HOURS LATER (four hours and twenty minutes, to be exact), the tow driver finally arrived (and confirmed he had not been informed until over three hours into my wait). In our calls, Dennis was apologetic but insisted he was "doing a favor" by even taking the job...Thanks, Dennis. It's bad enough to leave someone stranded roadside for over four hours in the dark, but it's even worse to be dishonest and not take responsibility for your actions. I'm asking my insurance company not patronize this business, and I suggest you don't, if possible. read more

I waited 7 hours when they kept calling saying 20 min dennis is very unprofessional he used to own this car sales place in studio city ripped off alot of people be aware if they show up read more

My car started noticeably leaking at the beginning of my day and progressively got worse until my car broke down later towards the evening, i was worried about being stuck on the side of the road, especially at that hour, this place helped me out quicker then any other company said they were able to. The service was great, people were nice and it is on the affordable side when comparing to other towing companies, i'd definitely recommend!! read more

Johnny of this company was one of the couteous, pleasant, ingenious tow people I've ever met! I didn't realize that my car's wheels were locked in a near sideways turn and it was nearly impossible to get the car OFF the tow truck UP a steep driveway at the destination! It took 30 xtra minutes of patient wrangling to get it off, but he did, with a smile. read more

I highly recommend Certified Roadside Assistance. My car died on the 405. Metro Freeway Service Patrol towed me to a safe location (gas station in Westwood), but I needed to get the car from there to my mechanic in Woodland Hills. My insurance company USAA connected me to Certified. On the phone they were calm, professional, and creative. It was late in the day so car was moved the following day. They sent me a photo from my mechanic's to show it was indeed there! They were also very patient dealing with USAA - for some reason my assistance request got into a loop and they kept trying to send another tow company to me! I'm so grateful for Certified's help. They made that day much less traumatic. read more

Saved me when I got stuck in the Bel Air area and couldn't find any other towing company that would serve that area. My insurance company's "24/7 roadside assistance" kept me on a machine teller for so long that I gave up. Certified Roadside Assistance was upfront with the quote and payment was handled immediately over the phone. Their process kept me in the loop so there was no surprises. They also gave me advice on how I can handle my car until I can get it serviced. I'm very satisfied with the service I received. read more

my car was in a parking garage and the transmission did not go into neutural 5 different tow truck companies came and were not able to do the job certified roadside assistance showed up on time fully equipped the driver john was exceptionally professional and pulled out my car from the parking garage and took it to the mechanic they are definitely a five star company!!! read more