Slow service Difficulty getting my rug returned-- it's been 3 months!!!! I wouldn't use them again. read more

DONT DO IT!!! This place is a scam. No one will show up! Not once, not twice, THREE TIMES NO SHOW. Called a dozen times, no one answers. DONT WASTE YOUR TIME!!! read more

This company is a rip off and most likely a scam operating under bait and switch Called a dryer vent cleaning service and they sent this company who took out money and broke the vent ...said he would come back with the correct piece and never came back or answered our calls Beware of who you are calling and scheduling read more

Certified Green Team - Our broken vent left behind the dryer - Chimney Sweeps Near Me - Edison, New Jersey

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scam. do not use. phone numbers 917-671-0667 or 817-675-8359 literally are fakes tell you your upholsery will look better once it dries - total lie then you wont get them on the phone read more

This is not a legit business they came out messed my couch up. I asked for them to come back they keep saying they need to speak with a manager it's been two weeks manager hasn't contacted me and I've called everyday. They are a scam. DONT WORK WITH THEM. I will be calling small claims court in the morning to discuss me getting my money back and this business being fake. read more

Review for Certified Green Team I scheduled an appointment with Certified Green Team for routine dryer vent and chimney cleaning. Setting up the appointment was easy, but the experience quickly went downhill. A few days before my original appointment, the company called to say no technician was available and rescheduled me. My new appointment was between 9-11 a.m. At 10:30 a.m., they called twice, but both calls went straight to "potential spam" and didn't ring on my end. When I noticed the missed calls, I returned them immediately. The representative said the technician would now arrive between 11:30 a.m. Later, I received another call saying that because I hadn't answered earlier, the technician had taken another job and wouldn't arrive until around 12-12:30 p.m. When the technician finally arrived, he was polite but unprofessional in appearance--wearing a ripped T-shirt with no company logo or uniform. I showed him the dryer area first, and after only a few minutes, he moved on to the fireplace. He removed the panels from the doors and said there was no pipe leading to the roof, claiming he'd need to go into the attic. I stopped him and explained that we've had this service done every year for the past five years, and no one has ever needed attic access. He then began talking about "sanitizing" the vent and said he'd have to call his boss for pricing. I told him I was quoted $69 for the dryer vent cleaning and $49 for the chimney cleaning. I made it clear I wasn't interested in any extra services and asked him to put everything back together so I could hire another company. When I asked if the dryer vent had even been cleaned--since I never heard any vacuum running--he ignored the question and asked how I planned to pay. He kept repeating the same pitch about sanitizing the vent until my wife stepped in and told him we only wanted the original services performed. He then said there would be a $3.80 credit card fee, which I was never told about by the office. The invoice he sent by text was vague, listing only "dryer" and "chimney." I told him I needed a detailed invoice for my HOA, so he had to cancel the first one, rewrite it, and resend it. After he left, I checked the laundry area and found the dryer vent was not reconnected. I caught him before he drove off, and he came back in to fix it while I watched. Overall, this experience was unprofessional and frustrating from start to finish. Between the scheduling issues, the up-selling attempts, poor communication, lack of professionalism, and incomplete work, I will not be using Certified Green Team again and would not recommend them to anyone. read more

Called to get the $69 dryer vent cleaning as my co-op requires one each year. Guy was 35 minutes late and the first thing out of his mouth was that it would cost $200. I told him to leave. He then asked what I would be happy paying. That shows what a complete sham this company is. I said $100 and he called the office and they said $120. OK, make it $120. He had a brush connected to a cable plugged into a cordless drill. It took about 7 minutes to retrieve a golf-ball sized piece of lint. If that was supposed to be worth $200, then what was the $69 cleaning going to get you? I got a receipt for my cc payment but I needed proof of work done to show the co-op. They said they don't know how to do that and I never got one after repeated attempts to do so. read more

Horrific. They were just here for an estimate and did SUBSTANTIAL damage, then refused to pay for the repairs we needed, so we are out the money we paid for restoration. STAY AWAY FROM THIS GROUP. read more

Certified Green Team - This is where their estimator broke through our ceiling, and we have gotten nothing but the "run-around" in response. - Chimney Sweeps Near Me - Edison, New Jersey

They are the big ripoff people. They steel my $400 for cleaning the dryer vent cleaner and problem was not fixed for air flow issue. Biggest ripoff company. i called so many times and report for service to come back and check they keep saying management will contact you soon. Please do not use their service. I will submit the paperwork to file a claim for this company for sure. please do not use their service at all. read more

Beware of bait and switch scam quote you a price then when they come to location tell you another price thats double to triple what they originally told you with an excuse of why. FK this company scam artists read more

I wish I had looked at these reviews prior to hiring. My appointment was from 2-4. After calling repeatedly, a technician finally showed up at 7pm. Quoted me for $200 instead of $69 and said that he only accepts cash. Would NOT recommend. read more

Unfortunately, I can go lower than one star as this company can go. Had a Chimney inspection done with their technician. He took money and after 2 months, yet I haven't received the report after calling them 9 times. Every time I call, the person on the phone claims that she has sent a message and I should receive my report in 1-2 days. This company is made by bunch of crooks and I would not recommend anyone to get service from these people. Very unprofessional way of treating client after taking their money. read more

I wish I read these reviews before contacting these people. Initially it was a typical bait & switch. I haven't cleaned my dryer vent in years so I was prepared to pay hundreds. At the end they charged me $400 cash but it needed to be done and my dryer was giving a "dryer vent" alarm. Afterwards everything was fine until a few days later. AND HERE IS WHERE THE TROUBLE STARTS. I asked for someone to come back. No problem, "we'll contact you within a few days. I've been trying to get someone over for TWO MONTHS! Today, after finally getting an appointment, the tech cancels because he didn't want to come to my house anymore. Thesis company is totally unprofessional, they don't stand by their work and their call rep just strong you along until you give up. TRASH!! Just go with someone else and get the job done by someone who will stand by their work. read more

Certified Green Team - Since my dryer vent is useless, I had to configure this to dry our clothes. - Chimney Sweeps Near Me - Edison, New Jersey

They missed their scheduled time by hours Got 3 calls asking if I still wanted them Even lied to me that they tried to contact multiple times prior and I called them out on that Of course when they finally got here it wasn't the price quoted of $69 Instead $299 Deeper job Finally agreed in the middle to just get it done They were done in 20 minutes BUT DID NOT CLEAN UP and suggested the dryer may go on fire if we didn't do more I do not like being ripped off! This company is not worth having Very very upset!!! read more

Called certified green team for drayer vent cleaning at $69. the technician came checked all said i needed deep cleaning and the charge will be $199i okay it he started work but he didn't have proper tools to secure the vent cover. called the team second time tech came put the bird net cover but didn't secure it with screws .now this is the third time Request them to fix the vent cover because they left it unsecure the wind blew it. And they want to charge $99 to complete their unsecured half hazard job I definitely don't recommend their service read more

Worst experience I ever have with a company, from customer service, technician , this company suck. Horrible. I will never used this company ever or recommend it to anyone. Over price, the technician very unprofessional and lazy.i keep having to tell him how to clean my couch and rug. read more

STAY FAR FAR FAR AWAY. These guys are THE WORST. I took a day off from work to have carpets cleaned. They kept me waiting for 4 hours outside the window they gave me to show up. I kept calling and asking for a manager. They kept telling me he would call me back and never did (still has not). Then, on one of my calls they told me the technician (who had hung up on me earlier in the day) cancelled my job and was not coming at all. NO ONE informed me. There is a reason they have all these AWFUL reviews.......bc they are AWFUL. The few good are probably from friends or family. DO NOT FALL FOR IT read more

Was quoted a price of $69. Tech arrived 35 minutes late and was not carrying any tools. He looked at the vent trap, found nothing and said he could run a snake thru the trap to remove any excess-again, no visible clogs. Also, I live alone and hardly use the dryer. Tech said it would be $300 and when I said no he said maybe they could do it cheaper.When asked, he said the $69 quote was for a "blowout". I said do that. He then said he couldn't give me a receipt without the full $300 service. Major rip off. Should be prosecuted. I sent him on his way and he left with 0 dollars. My next step is to the BBB and the local prosecutor's office. read more

Definitely would not recommend this company they quote you one price and they come and tell you it's 4 times what they've quoted you and that they only accept cash read more

DO NOT USE THIS COMPANY. I was getting a dryer vent cleaning and was told it was $69. The person who showed up talked me into a lot of extra services, and it ended up being $1022. Was told the credit card machine was down and wanted to use Zelle. I do not have an account. I wrote a check, and the tech wanted it made out to another person. I did, and the tech went to the bank. It was concerning because my bank called me to verify the check. I was going to let it go. However, on the receipt, the company's name is not listed. Also, I requested proof of insurance and documentation that the person who did the cleaning was licensed. I needed this information for my association. I called numerous times, and the receptionist told me that they would send it. Still waiting. My experience aligns with that of other reviewers. DO NOT USE!!!!!!!!!!!!!! read more

Bad experience there was bait & switch .the tech cleaned up behind himself .the tech was in a hurry to leave . I called the company to complain bout the tech not once not twice but 3 times to know avail. I asked to speak to a manger which never happened .The weeks or more went by & I still haven't herd from the company sorry I picked the company should have did some research before hiring this company . The company has no work vans with equipment they drive personal vehicles should be a dead giveaway .pissed & confused read more

Beware of this company. They provided a completely different estimate over the phone than what they charged once they arrived. The actual cost was outrageously higher, and they pressured me into paying in cash--then added unexpected fees on top of that. This felt dishonest and misleading. I strongly recommend avoiding their services. read more

Absolute scammers. Do NOT waste your time or money. Was told on phone there was a $50 inspection fee that would be waived if we hired them for a service - we did the chimney sweep (which they didn't even run the brush up the chimney no more than 5 feet) was $250 and then they insisted we still pay the $50 inspection fee. Technician was rude and did not even put down a drop cloth. A 5 year old could have done a better job. read more

SCAM!!!! My bad I didn't read reviews and just fell for price of 69.99$ for dryer vent cleaning. So the guy came and wanted to charge me over 200$. I was like no this is not the price we agreed on. He was like let me talk to my manager and I will come back to you. I was like ok, he is coming back to me with price for 99$ for basic vent cleaning. Honestly I have a feeling he didn't do any cleaning, but I paid for the service. I told them how unhappy I am with the price and the service provided. They should be ashamed of themselves. Don't hire this company to do anything in your house! read more

This is a scam! Beware. They quote you one price and when they get to your house they tell you a different price.

Scam!! Do not use!!! Ever!!! Stay away!! Did not fix my dryer vent. Said he fixed it and would be good for years...didn't work in a few hours. Called the "company" 5 times in 2 days to get a call back. No call back. Just kept getting told a "manager" would call me back in 1-2 business days and no way to be transferred to a manager. Super upset I fell for this! I searched for the technician that came on social media because conveniently the phone number he used to call me was disconnected. That proved all my suspicions. A "representative" told me that the technicians use their personal numbers. I messaged him on instagram and he further proved all my suspicions. See attached pictures of my messages with him. Orel perez is the name of the technician that came. I reported the company and him to the FTC. read more

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I wish I had read the reviews before I called them. They get a negative 0 score. They scammed me out of $300. They didn't do any work. They refuse to give me my money back. Keep saying a manager will call you back. No one ever does. They hung up on me when i asked for their address. They use multiple addresses in NY with no number. Like Westury NY 11510. Cortelyou rd, brooklyn Ny. Wheres the number in front ? I'm going to sue them. You can't just take someone's money and not do a job. That's stealing. They SUCK!! I'm not giving up. They count on people giving up. I don't care how long it takes but I will get my money back. I'll find them. read more

Horrible. Damaged the poor to the back of my clothes dryer and I had to pay for them to fix it. $250. I'd give it zero stars if I could. I hope they go out of business. read more

Horrible service, very incompetent, a complete rip off. Requested dryer vent cleaning, was left with a clogged dryer vent, a broken hose that costs $10 at Home Depot, was sold to us for $100. They damaged the vent openings and left us with a system that I had to get a 2nd vendor to come and fix. They quoted a price of $79, but charged $250 including the broken hose. Please help yourself and stay away from this rip off of a company. And if you are unhappy with the service, you have nowhere to go to. No one will respond. I wish I had read the reviews before!! read more

They don't even provide service and wanted to charge me $25-$30 for parking and when I said I'm not paying for your parking I was hung up on. Called the company and was hung up on twice. Bad service and very unprofessional. I take a day off work for my appointment and this is the nonsense I have to deal with. Unprofessional and incompetent staff . Then they wonder why they get all these bad reviews. Bunch or A**holes! read more

Yep. Explained to me that the length of my dryer vent made it extremely difficult if not impossible to clean, that for a 'big job' like this the price would be $450.... I gullibly signed the paper, and then he was packed up and ready to go fifteen minutes later. The 'big job' evanesced but the price tag stayed. There was a shouting match and it became clear that he really thought he deserved that rate. Maybe they believe in what they're doing, but if I was them and I read these reviews I'd be deeply ashamed. read more

I booked an appointment with Certified Green Sunday afternoon, the technician called and said if we can postpone for tomorrow and I understood because things happen. Next day same story, third day same story. I had to change my plans, cancel my kids outings and still there was a No Show. But I'm glad, if they're not professional enough to keep up there commitment, this says enough about their quality of work. read more

The absolute worst technician and customer service. First time using clothes dryer after they did a dryer vent cleaning, I can smell the lint burning up in the dryer. I called for over 2 weeks, keep getting the run around. Finally they told me the technician would be giving me my money back. It has been over a week since that call and no call regarding refund. I had to get the dryer vent cleaned a second time, and could not believe the lint that was left behind after using this company. Oh, and the technician came 2 hours after the appointment window they gave me. read more

Please don't use them, they will give you a price on the phone for $69, when they came out charged me $379. The tech was extremely rude, didn't do the outside vent cleaning and left the floor completely filthy. read more

They are thieves!!! They charged my CC for HVAC service & didn't give me a refund, nor did they complete the service.

i would never use them again. i made my appointment with Certified green team. the day of my appointment a gentleman fromair duct and chimney showed up. had no credentials i asked him were he was from and told me Air duct and chimney. so the company i called and made the appointment with certified green team never showed up and i was never told that it would be from another company. there prices were crazy i got taken. be careful who u deal with read more

If I can put 0 star or negative I will. The technician is so annoying, impolite, and nagging on my phone. Believe me he/she never comes to your house to do free consultation or do the sofa cleaning special 79 dollars like the website. He said nothing is free, my driving is free, I set the price first, then if you dont like, I will cancel this appointment. Very rude and unprofessional. The meeting must be Monday, but he wants to come on Sunday, and told me I have to pay following his idea, not 79 dollars. The technician number: 6176109118. He is from this company. read more

Do Not Use this company!!!! I was quoted a price of 1500.00 for repair of my chimney and the technician said he had to order the part. We are now going on 4 months and I cant get in touch with anyone at the business or the technician that took my money. Please be aware, this company is a fraud. I have no other alternative but to sue them. read more

Actually, I would not even give this company one star but that was not an option. I called them to clean my dryer vent. After advertising $69 the guy tells me I had so much lint the cost would be $350. I told him to go ahead, biggest mistake. The guy had no idea what he was doing, I saw a small pile of lint and that was it. When I went to use my dryer, it did not go on. He had to come back because he buried the plug. Then the dryer was not working properly, not heating up and lint was flying all over the door. He never pushed the dryer back in place and the floor was a mess. I have been calling and speaking to a woman who keeps telling me someone will call me back but they never have. DO NOT USE THIS COMPANY. I had to call an appliance company to come in and fix my dryer and they did an excellent job, pure excellence. Something is very wrong with this company and I will keep calling them until I get answer or refund. They are not off the hook. read more

4 months later they are still reviewing my recording of the man saying I'm putting $79 on the receipt but it is $400. It's a video how hard is it to review!!! 4 months later of my dryer still not working because I now can't afford to really fix it since I was scammed out of $400! read more

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