Amazing customer service! He was extremely helpful, knowledgeable, and honest. He took the time to understand the issue, explain everything clearly, and point me in the right direction. I really appreciated how responsive and straightforward he was. It's refreshing to come across someone who genuinely cares about helping people, I would absolutely recommend him to anyone looking for a trustworthy and knowledgeable garage door professional! read more

Joseph and his partner did an amazing job replacing our garage door! I really appreciated that Joseph came out yesterday to inspect our existing garage and tried to reboot it first to see if it could be fixed before replacing it. Unfortunately, it couldn't be saved, but I truly appreciate him trying first. They were professional, efficient, and communicated everything clearly. The new garage door looks great and works perfectly! Highly recommend Joseph and his partner for their excellent service and workmanship! read more

Joseph and his partner did excellent work fixing our broken garage door and raising it higher as requested. They were very careful and precise about where they installed the new racks to make sure everything was properly secure. I really appreciated how honest and upfront they were about what they could and couldn't do, and what the end result would look like -- no surprises. They even helped put everything back on our garage shelf after having to remove it to do the work. Great craftsmanship, and genuinely easy and pleasant to work with. Highly recommend! read more

We've been using Certified Garage Doors for 6 years now. They're responsive and provide timely service. I've been able to have them come out the same day or the next day. Really nice guys and no pressure. There's a reason they have 5 stars with over 200 reviews. read more

This review will actually cover two services from Certified. The first one was about a year ago when our opener died. They replaced the motor, suggested considering a new door, but we just went with the new mother. Al did the install and it went really well. Fast forward a year later, the door itself (which is wooden) was starting to rot out. The motor install went so well that I called them again. Cong just replaced the door in about 6 hours and we finally have a completely new set up that's quiet and will hopefully last for some time to come. Cong took his time, and was careful and methodical, which I really appreciate. He made sure to grab me during key points of the installation to make decisions on exactly where I wanted things to be placed. Joseph organized both services and everything was done over calls or text messages. So glad to find company with good people at fair pricing. read more

Certified Garage Doors - Garage Door Services Near Me - Hayward, California

I don't often write reviews, but I do when I feel someone goes above and beyond. I had Certified install two brand new Liftmaster side mount garage doors recently. There were some service issues the first time around and, unfortunately, the painters I recently had in my garage snapped a few of the sensor wires and I couldn't even close my garage and I was going out of town the next day. I called Joseph, the owner, who shifted things around in his schedule and came out the very next day. He fixed the items the painters had caused, and then I shared a few of the items I wished had gone better the first time around (which weren't his fault). He addressed everything there on the spot, and definitely went above and beyond to ensure that everything was corrected to my expectations and that I was a satisfied customer. Doing business right seems like an easy thing to do, but is a rare thing these days. Joseph is an exception in today's world and I would not hesitate to call him again or recommend him to friends and neighbors. read more

Had a sudden break on a spring from our garage door and Joe came out and helped fix it the same day. He is very knowledgeable about garage doors, and will help you with any issues you are having with them. Definitely recommend! read more

Joseph is very polite, came during the appointment window and finished his job with quality! Price is fair.

Sent request and they were here the following morning. Great communication. Reasonable pricing. Wouldn't hesitate to call Joseph again for my garage door needs read more

Overall 10/10 experience. My spring broke and needed to be repaired. Joseph was able to accommodate me at the last minute. He was very professional and explained everything he was doing as he was doing it so that I understood exactly what I was paying for. I would recommend him to anyone needing garage repair and I will definitely be referring him and using him in the future for any more repairs. read more

Replace broken spring and rebalance door. The broken spring was replaced and the door was able to balance. The service was prompt and courteous. read more

Joseph and Jesus came out when our old garage door was stuck open and helped get it closed so we could use it safely while we figured out next steps. Joseph was responsive when we reached out, seemed very knowledgeable, and both of them were helpful during a stressful situation. Definitely recommended if you need garage door service. read more

Joseph and Jesus made a perfect team. Our very old garage stopped working, the spring broke again. Did some research and found this company. Joseph was very professional, knowledgeable and detail oriented. Unlike the other company pushing us for a new door, he was not pushy. They did great job, and cleaned up after the work was done. We are very happy with their job and would recommend them. read more

An open car door damaged the garage door track as we were backing out of the garage. It was around 5:30 PM. I called certified garage doors and they sent a technician out by 6:45 PM by 7:45 PM. The garage door was fixed. I was grateful that they were able to respond quickly and repaired the damage so that we could continue using the garage door. read more

We have used Alvaro and Joseph 3 times now (two different garage doors at my house and one large door my moms house) and wow their service, efficiency, and personalities are impeccable! They responded nearly right away each time. They were able to get in quickly and get the work done within 30 mins. They don't upsell additional items, but do make recommendations based on their expertise. We really loved the overall experience! HIGHLY recommend! read more

I highly recommend Certified for your garage door needs. Joseph is very communicative and helpful. I had a new door, motor and keypad installed. He and Jesus were efficient during installation and left the garage clean. I had issues with the WiFi and keypad and Joseph came back the next day and helped me. He was attentive to my questions. Highly recommend! read more

Joseph responded immediately when we found our garage door was opening because the spring was broken and needed to be replaced. Called this company and Joseph came by with Jesus, in a couple of hours. Both quickly got to work replacing the spring in less than an hour. Reasonably priced and easy to communicate. read more

I've used their services twice - last year for a garage door spring repair, and recently for a roller that came off. Both issues required urgency, and both times they came through quickly. They take pride in their work, and go the extra mile to make sure everything else with the door is safe and correctly installed. They also are very honest and professional. Joseph and Al are a pleasure to work with, would definitely recommend. They also warranty their work, which is another big plus. read more

Pretty solid service. Joseph and Jesus came and not just replaced the door and the system, but there was a problem with the door frame, light was leaking into the garage; they did all they could to fix it, including coming a few times until it was done (it was an additional service but it was worth it). They were reliable. Would recommend. read more

Great service, excellent communication, honest, professional, and cares. I would recommend him to replace your garage door motor.

Alvaro was prompt on time. Explained clearly how to fix it and gave a reasonable quote. The work was done in an hour and pretty satisfied with it. read more

Great service. Was able to get Alvaro out the next day. The wire in the spool snapped on our garage door. Alvaro and his coworker (sorry forgot his name) fixed the problem and while they were out we changed out the dated metal rollers and they tuned everything up. Replaced bolts and nuts where missing. They did a great job. Took only an hour. Our door has never worked smoother nor quieter. Great service. Highly recommended read more

Joseph was quick and responsive. I did not use him because someone came an hour earlier. read more

Joseph continues to provide outstanding service. More than five years after our first experience with Certified Garage Doors, he recently came out to another one of my properties and once again did an excellent job. He is always punctual, knowledgeable, professional, and courteous. He takes the time to explain everything clearly and makes sure the job is done right. It's rare to find a company that consistently delivers such great service year after year. I highly recommend Certified Garage Doors and Joseph for anyone needing garage door repairs or installation. read more

Cong showed up on time Sunday and brought amazing customer service with him. He explained what he was going to do, did a great job, made sure he cleaned and didn't anything behind and we are very happy with the installation, product and service! We highly recommend Certified Garage Doors! Thanks guys for the great service! read more

Joseph did an excellent job with my broken garage door. He was very communicative throughout and explained what the issue was and how would he tackle the issue. He also provided me options and recommendations for a longer lasting service. He also told us the tips and tricks to maintain a longer life of the door and told us that he is always available for any issue hereafter. Looking at his other reviews, no doubt his service quality and value are excellent and he has all 5 star reviews!! I would highly recommend him for any garage door issues. read more

Garage basically wouldn't open. Called Joseph around 8am, made the appointment for 11am and they were done in about an hour! Very professional. Will call them if there are any issues and will recommend them to my neighbors. I love supporting local small businesses. Thanks Certified Garage Doors! read more

Outstanding Garage Motor Installation in my house did 3 in one day! I couldn't be happier with the service I received. The team was punctual, professional, and clearly knew what they were doing. The installation was smooth, efficient, and everything was cleaned up afterward. The new garage motors works flawlessly--quiet, fast, and reliable. Highly recommend this company to anyone needing garage door services. Excellent job all around! read more

I own a commercial business, one of my garage doors coil snapped. Checked around on yelp and found these guys. Amazing service. Jospeh showed up same day within hours of calling. Nice, professional, and most importantly very quick. My garage door was back up and running by 4:30 and they only started at 12:30. I will definitely be using if any other issues arise. read more

very professional, kind and efficient service by Alvaro today. I called on Sunday, got an appointment on Monday (since it was not super urgent, no need for a Sunday service), and after a couple of troubleshooting steps he got it fixed. very pleased. read more

I recently found myself in need of garage spring replacement and turned to Yelp's "request a quote" feature to explore my options. After thorough discussions with various local professionals, Certified Garage Doors stood out for their combination of value and expertise. Joseph, from Certified Garage Doors, was not only prompt in his responses but also incredibly patient in addressing all my inquiries. Despite facing some personal emergencies causing slight delays, Joseph ensured that my concerns were promptly addressed and helped coordinate a convenient repair slot. Al, the technician who conducted the repair, was a true professional. He efficiently replaced the garage springs within an hour. My garage door is now operating fine, I paid a little extra for the tuneup. I am not very certain if it was worth it. I will update the review based on my experience over time. read more

Joseph and his team have been a set of All-Stars through multiple interactions. From emergency repairs to outright garage door replacement, Certified Garage Doors has been professional, kind, and well worth every penny. After our garage door was damaged last year, we noticed on-going issues. Joseph has always responded promptly, and walked us through the issues the door had. When it came time to replace the door, his pricing was competitive with bigger "do-it-all" companies. I chose Joseph because of the knowledge he has and the professionalism of each encounter; I can trust that CGD knows that they are doing and are going to send a professional each time. read more

Certified Garage Doors - Garage Door Services Near Me - Hayward, California

I couldn't be happier with the service I received from Joseph at Certified Garage Doors. He was super communicative, prompt, and clear about the issues that required fixing. He completed the work quickly but didn't cut any corners and made sure I understood what work had been done. Pricing was competitive with other companies I reached out to. I'm really happy with my experience. Thanks, Joseph! read more

I recommend this business. Service and communication were excellent. Job well done, efficient, clean, thorough and easy to work with.

We recently had an issue with our two-car garage; it was stuck awkwardly and would not close. I called Joseph, who replied quickly. He came even though it was late in the day. He explained professionally what repairing and installing a new door would cost. He also went above and beyond to help close the garage door for safety. We had a new door installed over the weekend, as promised by his team person, Cong Vo, and we are happy with the service. Thank you. read more

Got a timely quote from Joseph to replace garage door springs but there as a misunderstanding on pricing when the tech arrived. He honored the original quote. The tech is knowledgeable and work was done skillfully and efficiently. Glad it all worked out. read more

I used Yelp project to help me obtain quotes and work with contractors for my garage opener that went out after 20 years. I got several quotes in person and others via Yelp. Certified Garage Doors were responsive via direct messages and they were upfront with communication and pricing. After getting all my quotes and talking to them I went with Certified Garage Doors because of their stellar reviews, upfront competitive pricing, and quality garage openers. They came and installed and replaced my broken one in a little over an hour. I highly recommend them. They were informative and straightforward. read more

Certified Garage Doors - Lift master garage opener with security features - Garage Door Services Near Me - Hayward, California

very helpful, informative & fast response. they were accomodating in scheduling. their technician was informative in helping us figure out the garage door problem. read more

Excellent service, prompt pre sales appointment Tech did a great job going through options. My garage door is little complicated, two tracks low hanging door, traditional opener vs vertical mount He went through the pro n cons of the two springs vs one spring system. The replacement cable is thicker 7 strand cables. The rollers replacement. Prices are excellent All and all , professional services and highly recommend The tech is knowledgeable, work was done skillfully and efficiently Patience to explain all the in and out of a garage door system With his details of the installation, you cant go wrong with this company. Thank you very much !!! read more

Certified Garage Doors was quick to show up and help us with our garage door issues. The issue was diagnosed through a picture, quote provided, and they showed up within an hour to help. Al explained the different options, patiently answered my questions, and had a positive attitude the entire time. I appreciate their quick response and action in helping us replace our springs. read more