If Santa Fe Self Storage had climate controlled units, they'd be my first choice. Margaret, the…read moreoffice manager who showed me around, was informative, friendly, and candid. They are upgrading their doors and locks. They have a real office that looks comfortable for the staff. Even though it's an older self-storage in town, my impression is that these people care about their business, their customers and their staff.

We had a great experience at Aztec! Setting up an account was easy, and the staff was friendly and…read morehelpful. The location is well-secured, and I was glad to see they use a 7 digit passcode, not a 4 digit one, which is much less secure. The units were sturdy and clean. Their billing was very clear and transparent, and they offered an easy auto-pay option. Their location is right off highway 599 (you can see it from the highway), which is very convenient. The manager, Jimmie, is incredibly helpful and friendly. He responded promptly to email inquiries, and we met him in person when we were cleaning out our unit. We brought us ice-cold water on a hot day, and also offered to help us move some of the larger items. I cannot recommend them highly enough, it's a very friendly, well-run local business.

This has got to be the cleanest facility as well as the best managed one that I have ever been in…read more My dad recently moved to a smaller place and needed a storage locker for several hundred bottles of wine. They are Santa Fe's only certified wine storage facility for the private sector. Climate controlled units are inside, with several locker sizes to chose from. They also sell wine racks and locks and have dollys for moving your merch into its new home. There is a room which looks like it is being set up for wine tastings perhaps. This place is just what Santa Fe needed. The main selling point though was Jordan, who went out of his way to go over everything they had to offer, and did so with a smile and patience as my dad asked innumerable questions. Hey, if you're a wine connoisseur you are passionate about your bottles, and it was great that the gentlemen there understood this and was just as enthusiastic to help answer all of his questions and concerns.

We have been using Mini U storage in Santa Fe on and off for about four years. Their service in New…read moreMexico has been excellent. The facility is clean and well managed. If there is one comment I would have is that there is no automated way to close a unit otherwise my rating would've been five stars. That comment is of course directed at the corporate entity and not the local facility who's response has always been excellent.

Great family owned business! Clean and excellent customer service. Kind people to work with…read more Appreciate you.

Ray was super friendly and helpful! The price is great and the entire facility was super clean! I'd…read morerecommend this storage facility to anyone looking for a safe affordable storage facility in Santa Fe!!!

I had a great experience moving across country and using this facility. Ray and Andrew were…read moreincredibly professional and courteous. They even called the day before to ensure that we were all squared away for our move in date the following morning. The facility was clean, secure and well organized. I highly recommend.

POSITIVE: The facility is always clean and easy access…read more Climate controlled. Staff is very friendly & easy to work with. NEGATIVE: Prices start out great, with enticing offers... then QUICKLY go up & you're STUCK paying it or moving out. You can't even "lock the price" for a year any more, so they go up every 6 months when u have to renew. :(

Positive points: Interior & exterior of the facilities are attractive, clean, organized & safety…read moreconscious. Staff is friendly & knowledgeable. Negative: Company policy appears to to be taking advantage of Customer. They quote one rate online. They do not mention additional fees until Customers go to pick out a unit to rent. Then, as Staff begins preparing the contract, the Customer is introduced to add on expense. This is stressful more so if one is in a hurry to rent. Another unfavorable practice is that the Customer is told the the rental rates will increase within 3 to 6 mo. When one asks for the reasoning, one is told: The Computer does the up charge & staff cannot change this. I found this reason to be ridiculous & damaging to Customers who usually have budgets that they need to stick to. This is how I see Extra Space Storage's policy = Dishonest.

6 stars for ESS at both locations on San Mateo and on Rodeo Road. Due to an inability to gauge how…read moremuch space I needed, I had to cancel a just-made rental and find a larger space. First, I got lost, and the lovely man at 875 SM helped guide me to the right address. Then, Samantha at 900 San Mateo went so out of her way to help me cancel my rental at her location and get me what I needed at the Rodeo Road location. There, Dee also went out of her way (and calmed me down, as this whole thing has been so whacky) to help me, explain how things worked, took me directly to the locker, and like Samantha and the gentleman at the first location, was kindness and helpfulness personified. So grateful that I decided to use Extra Space - thank you!

Excellent customer service at this well groomed and safe facility. No regrets whatsoever!…read more A word to the wise: It pays to tune into your email or snail mail from the office so you can be prepared for the intro special to end and higher rates to begin and plan accordingly.

Great Company many facility's in Santa Fe and Albuquerque. Pleasant Managers and reasonable prices.read more

From the owner: 31 years providing storage solutions with honesty, integrity, and pride. A-1 Self Storage is both…read morelocally owned/operated and "green" (producing almost 100% of the electricity we consume with rooftop solar panels). --Gate HOURS at this location are from 7AM to 8PM.--

This place has been excellent and always has been. It is family owned and operated by two women who…read moreare always available by phone if I have any questions. When I locked myself out of my unit they were there in 10 minutes to help me. Adam in another review on here has mistaken this facility for another one that is close by. Adam is mistaken in his review, no men work here or deal with clients. Best prices in all of Santa Fe.

Gentleman that works there lies and gives terrible customer service.read more

I paid the deposit online, then phoned to finalize the lease of my unit. I was told to come by…read morein-person during office hours to show my title and registration (I'm trying to store my vehicle). I came by during office hours 2 consecutive days in a row, and both times the office was closed, whilst the sign on the door said it should be open. I phoned multiple times after showing up in-perosn, and they said they'd call me back. They never called me back. I am now set to depart the country and have STILL not received my unit. I have nowhere to store my vehicle, and even though I've already paid a deposit, I now need to scramble last minute to find another option. It is incredibly concerning that a business whose sole purpose is to be "secure and reliable" is this unreliable.

there one evening working our taills off and the male manager stops by and says looks like your…read moreworking we said yes we are downsizing he says NO ONE IS ALLOWED TO WORK ON YOUR STORAGE UNIT THIS IS A STOP AND DROP NO WORK WE FOUND this completely crazy talk so we went into the office and i was presented with the pay the $25 to play/work on your units s$25 per unit and we could work all we wanted we REFUSED TO PAY and we informed the office manager that we were going to move we had only been at this facility for 2 weeks and we were exhausted from moving in! OMG it cost a lot of money to hire ladies to inventory and move all that . WE WANT A REFUND WE WERE NEVER INFORMED ABOUT THIS DROP AND GO PROGRAM THATS JUST IGNORANT. WE WANT A REFUND IT COST A LOT OF MONEY TO MOVE AGIN