We had a great experience at Aztec! Setting up an account was easy, and the staff was friendly and…read morehelpful. The location is well-secured, and I was glad to see they use a 7 digit passcode, not a 4 digit one, which is much less secure. The units were sturdy and clean. Their billing was very clear and transparent, and they offered an easy auto-pay option. Their location is right off highway 599 (you can see it from the highway), which is very convenient. The manager, Jimmie, is incredibly helpful and friendly. He responded promptly to email inquiries, and we met him in person when we were cleaning out our unit. We brought us ice-cold water on a hot day, and also offered to help us move some of the larger items. I cannot recommend them highly enough, it's a very friendly, well-run local business.

If Santa Fe Self Storage had climate controlled units, they'd be my first choice. Margaret, the…read moreoffice manager who showed me around, was informative, friendly, and candid. They are upgrading their doors and locks. They have a real office that looks comfortable for the staff. Even though it's an older self-storage in town, my impression is that these people care about their business, their customers and their staff.

I've had storage units here at various times and have never been so taken care of as recently with…read moretheir wonderful new manager Tim. Past management was aloof, dismissive of their own promos that they couldn't/wouldn't honor, hiding behind corporate 'rules' that basically let them off the hook for providing good service. Tim has reversed all that and actually, eagerly, wants to provide great customer service. And he goes the extra mile to do so with a can-do attitude and a friendly smile. In Santa Fe, one has endless storage offerings on practically any street corner. Genuine customer service and keeping the place clean - honoring the promos - are what customers want. Thanks to Tim, UMini is far better today than just a short while back to achieving that obvious truth.

We have been using Mini U storage in Santa Fe on and off for about four years. Their service in New…read moreMexico has been excellent. The facility is clean and well managed. If there is one comment I would have is that there is no automated way to close a unit otherwise my rating would've been five stars. That comment is of course directed at the corporate entity and not the local facility who's response has always been excellent.

This location is under new management. The women in the office was not helpful and very…read moreindifferent of my issue.

Clean facility, competitive pricing and easy to work with. Staff are friendly and very…read moreaccommodating.

Just wanted to say thanks to Ray! Always there when I…read moreneeded him. Even after canceling my initial reservation, when things changed for me and I NEEDED a place ASAP!? He was available, PATIENT! giving me directions again and AGAIN, And then got me into a 10x10 within a half hour. Can't thank him enough for his service! and great ATTITUDE! Thanks Ray, Mike B......

Ray was super friendly and helpful! The price is great and the entire facility was super clean! I'd…read morerecommend this storage facility to anyone looking for a safe affordable storage facility in Santa Fe!!!

Awesome service!!! Made my move so much smoother!!!! Thank…read moreyou Lorenzo!!!!! Saved me $$$$$

POSITIVE: The facility is always clean and easy access…read more Climate controlled. Staff is very friendly & easy to work with. NEGATIVE: Prices start out great, with enticing offers... then QUICKLY go up & you're STUCK paying it or moving out. You can't even "lock the price" for a year any more, so they go up every 6 months when u have to renew. :(

6 stars for ESS at both locations on San Mateo and on Rodeo Road. Due to an inability to gauge how…read moremuch space I needed, I had to cancel a just-made rental and find a larger space. First, I got lost, and the lovely man at 875 SM helped guide me to the right address. Then, Samantha at 900 San Mateo went so out of her way to help me cancel my rental at her location and get me what I needed at the Rodeo Road location. There, Dee also went out of her way (and calmed me down, as this whole thing has been so whacky) to help me, explain how things worked, took me directly to the locker, and like Samantha and the gentleman at the first location, was kindness and helpfulness personified. So grateful that I decided to use Extra Space - thank you!

Excellent customer service at this well groomed and safe facility. No regrets whatsoever!…read more A word to the wise: It pays to tune into your email or snail mail from the office so you can be prepared for the intro special to end and higher rates to begin and plan accordingly.

Great Company many facility's in Santa Fe and Albuquerque. Pleasant Managers and reasonable prices.read more

From the owner: 31 years providing storage solutions with honesty, integrity, and pride. A-1 Self Storage is both…read morelocally owned/operated and "green" (producing almost 100% of the electricity we consume with rooftop solar panels). --Gate HOURS at this location are from 7AM to 8PM.--

This place has been excellent and always has been. It is family owned and operated by two women who…read moreare always available by phone if I have any questions. When I locked myself out of my unit they were there in 10 minutes to help me. Adam in another review on here has mistaken this facility for another one that is close by. Adam is mistaken in his review, no men work here or deal with clients. Best prices in all of Santa Fe.

Gentleman that works there lies and gives terrible customer service.read more

This place is excellent. As far as the cooling system, the storage area is kept cooler than most…read morerestaurants and other places of business in town. Attendants are friendly, courteous and very helpful. The unit I rented was very clean and the elevator provided easy access. Security is a top priority and gated access requires a personalized code for entry and exit. I highly recommend this place of business for your storage needs.

I paid the deposit online, then phoned to finalize the lease of my unit. I was told to come by…read morein-person during office hours to show my title and registration (I'm trying to store my vehicle). I came by during office hours 2 consecutive days in a row, and both times the office was closed, whilst the sign on the door said it should be open. I phoned multiple times after showing up in-perosn, and they said they'd call me back. They never called me back. I am now set to depart the country and have STILL not received my unit. I have nowhere to store my vehicle, and even though I've already paid a deposit, I now need to scramble last minute to find another option. It is incredibly concerning that a business whose sole purpose is to be "secure and reliable" is this unreliable.