Great service, great price, overall awesomeness! Very friendly and professional. The plumber was…read morestraight forward with what needed to be done. There was no funny business and the seal on my toilet was done in record time. No need to shop around if you live in this area.

No exaggeration I called four times for them to come and fix a leak underneath my kitchen sink that…read morewas pretty bad. Every time I call Maureen at the front desk she says that she'll call me right back and send somebody out possibly today and never calls.

I called TK Lyden looking for assistnace with my Mom's generator - which was not cycling properly…read moreand as a result left her stuck and disoriented in her basement when the Generac failed. Isnt that the point of annual maintenance? Avoid a failure when you really need it. She had been working with another certified Generac contractor in Marlboro annually and had a maintnence contract - which we now know was not being fulfilled properly. Oil was being changed, but nothing else. The batteryhad never been replaced on a Generac that was installed in 2015. We I found TK Lyden and was happy to speak to Kerri. She immeditely put me at ease. Throughout our conversation and emails, which included a welcome letter and complete pricing, it was obvious that they know their business. Long story short - we had complete Generac service with TK Lyden and couldn't be happier. We chose to install a heat kit, which seems to have helped the over all issue. Generac is back to it's Thursday cycle and we're happy to hear it evey week We terminated our service agreement with out former group and signed on with TK Lyden. We look forward to a long relationship with TK Lyden.

Was good up till they weren't, used this company to install my whole house Generac Generator about…read morethree years ago, as stated all was well till I actually needed their help after my generator sucked a lot of snow from the recent blizzard into the air intake and quit. When I called them to come out and fix the problem they wanted to charge me time and a half for the service call even though I had a service contract. Their reasoning was that it was my fault that I didn't prevent snow from getting inside the air filter. They claimed to have sent out a mass email a month ago notifying all their customers of this possible issue, I never viewed it and no follow-up was ever sent. Not happy, now I'm looking for a new service company.

My central air stopped working Weds(July 3)night(of course after hours and before a holiday)…read more Called numerous HVAC companies all day today(July 5). Called this company, Not only did the owner Bill respond after hours while he was on Vaca till Tuesday, he give me great troubleshoot advice which has air conditioning running again! Highly recommend this company! Thank you so much Bill!

They (Bill) were sent through our heating contract w/columbia gas co~ He came 3 x~ I waited a total…read moreof 23 hours for this guy to come~ Never fixed the problem~ This was during the big freeze~ Every customer was worse off than us so we waited~He also showed me a photo on his phone of a customers basement ~ I find that very intrusive~ The final day he was to come put in the part i waited 3 hours for him to call and say he couldn't make it (again) Still manually restarting the boiler every 3-5 hours for heat~ He told me i should get someone else!!!!!! And i signed papers with no detail of what he did for him to get paid from the gas co ~ I would NOT recommend this service!!! I didn't even want to leave one star but i had to

Our technician was polite and respectful of our property. Was informative about all that he wat…read moredoing to repair our A/C. Recommended!

It's the business office that's really sketchy: overpriced is a nice way of putting it. Asked which…read morewould be the better value, maintenance contract or just send out a technician to look; the answer was vague enough to make me wonder. Paid a bundle for a tech to look things over (including $99 just to travel 20 miles) and a few months later we ended up needing to replace a unit. We've worked with them for multiple years and finally gave up because of the poor value for our money. Unbelievable that other reviewers think their prices are great.

Superb service in every regard! The electrician and assistant sent on our complex home electrical…read morework was professional, absolutely competent, and fastidious in every detail, from completion of the work in a timey fashion to cleaning up the work area, leaving things better than they found them. I could not recommend this company more highly! Our experience left us completely impressed! Great job!

I mean they did a great job doing annual servicing on my generator. Their prices went up and they…read moredidn't inform me but I had them on auto schedule so I didn't complain. Fast forward 3 months and They are emailing me saying I failed to pay. Wondering if a mistake was made on my end I found the bank transaction and showed them it was paid and when. They kept saying I never paid even though I had a receipt and remembered giving my payment over the phone. They just kept insisting and wouldn't leave me alone. So strange but not my responsibility to do their books.

We had Noonan out for a furnace tune up. The technician was pleasant, and very professional. He…read moreanswered all of our questions and was very knowledgeable. We have been doing business with Noonan for many years. Solid and reliable company; from our perspective as homeowners. My son has also been very happy with them... at his past two homes. (And he's fussy) Keep up the good work Noonan, we appreciate it. Peter & Karen

We have been aware of Noonan Energy and thought we'd give them a try at servicing our Mini-Splits…read more First woman I talked to was very helpful and advised we'd hear from the service department within a day or so and they would make an appointment. She was very clear in her explanations. After a week we had not heard back, I contacted Noonan and got a different woman, who was very rude and gruff right from the get go, "we don't normally do service calls in the fall" was her first response. I tried to explain my conversation with the first woman but she was clearly not interested. Said someone will contact you, "SOMEONE". Yesterday I was fishing and got a call from service, I did not answer for obvious reasons. Message was "were calling and will move you to the bottom of the list and get back?" I was called this morning at 7:30 am by the second RUDE woman, who said "are you still interested in our guys coming out to service you mini splits as it is not clear from the work order." I advised her we were when would this happen? She in a "pissy" voice said I will have them there in 30 min. I asked her about scheduding a later time as we were not prepared to have service inside our home at 7:30 without prior notice. She then said she was trying to figure out the work order that our mini splits were not working? I told her that was not the case, we just were looking for annual tune up. I feel she was extreamly unprofessional, rude and her tone to a new customer was very inconsiderate. I was trying to explain to her and she continued to speak over me. Once I did get a word in I told her we would just cancel. Sorry for the long review but she is a reflection of Noonan Energy, I will not be using going forward. Customer service even from the beginning is very important. Just shows me that they may not be the right company for us.

march 28, 2026 -- buyer beware!!! alpine heat pumps does not stand behind the products they sell…read more 18 months after purchase, major components failure of the compressor and inverter pcb board. best they could do was, we could get out there in maybe 2 weeks, why don't you try calling.....maybe they can help. alpine's representative had the nerve after it was diagnosed by another company as a known c464 failure problem with samsung to say, "well every now and then you get a bad one, but the parts are covered!" 18 months and a major failure, and we're supposed to come up with another $1,500 to $2,000 for labor and freon. so, they don't service what they sell, moreover, don't stand behind the product they recommended. not to mention that as part of mass save had to have our furnace disconnected and we are stll without heat (april 7) in half the house...tonights low expected to be 25 degrees! going on a week and half of 50% heat, not expected to maybe be repaired on the 14th. they were responsive in taking my $28,000 for the system, and now they will not respond! poor customer service! they take your money and move on! shop elsewhere, and go with company that actually services what they sell and stands behind the products they sell. oh, and they no longer sell samsung....no suprise. only 1 star, because can't give zero.

In 2024 I had Alpine Heat pump install mini-splits at my home in Worcester through Mass-Save. Jason…read morethe sales rep was very dishonest and unprofessional. He (jason) never took out a permit through the City of Worcester. I was notified by city inspector in December 2024. Additionally Jason(Alpine) charged me for four(4) mini-splits and I only recieved three(3) and one(1) condenser. Jason came to my home and I complained to him about mini-splits turn on in the off position. He(jason) stated he would put in a work request ASAP. I didnt here anything for a month until I posted a negative review with Mass-Save and BBB.Do not do business with this company! they are SHADY.