After a very frustrating experience with another local plumber, I called Richard's... and am so…read morehappy I did! They are reliable, courteous, and skilled! Thank you!

I'm writing this review, without having received any service. I simply made a phone call, and am…read morewriting to provide impressions. I called to get an estimate on a sump pump exam and replacement, and they noted that they are only handling "emergency requests". I asked for anything in the next year, and they said that COVID was leading to problems, recommending that I call around. They noted very clearly that they were not free. The number listed on Yelp was incorrect. The business representative was clear that "they" are not available. He didn't know the reps and added that Matt, the primary owner, was injured. If you are looking for an estimate, keep in mind that it appears that they are having staffing / operational challenges.

Pricey but efficient and got the job done in a timely fashion. They were professional and…read moreknowledgeable.

Never hire Poor work and very unreasonable charge! Hired few…read moreyears ago cost a bundle and poor workmanship

I had a significant issue over the weekend and Ray answered the call. Called him at 8 AM and he was…read moreon site by 1030. He was also 45 minutes away from my location. He was able to quickly assist the situation explained what was happening. I was able to find the access point in the backyard very quickly. After he remedied the issue, he took a walk-through the basement with me. Keep in mind, this was a three week old purchase so I was not greatly familiar with everything in the house. He pointed out some things I need to watch out for in the future. Definitely some preventive maintenance to be added to my list on this fixer-upper I purchased. It was well worth the money and his time! Somebody told me after he was about $200 less than the average person doing the same service.

I am so happy Yelp connected me to Ray at Reliable Plumbing. Great service at a competitive price…read more Highly recommend .

march 28, 2026 -- buyer beware!!! alpine heat pumps does not stand behind the products they sell…read more 18 months after purchase, major components failure of the compressor and inverter pcb board. best they could do was, we could get out there in maybe 2 weeks, why don't you try calling.....maybe they can help. alpine's representative had the nerve after it was diagnosed by another company as a known c464 failure problem with samsung to say, "well every now and then you get a bad one, but the parts are covered!" 18 months and a major failure, and we're supposed to come up with another $1,500 to $2,000 for labor and freon. so, they don't service what they sell, moreover, don't stand behind the product they recommended. not to mention that as part of mass save had to have our furnace disconnected and we are stll without heat (april 7) in half the house...tonights low expected to be 25 degrees! going on a week and half of 50% heat, not expected to maybe be repaired on the 14th. they were responsive in taking my $28,000 for the system, and now they will not respond! poor customer service! they take your money and move on! shop elsewhere, and go with company that actually services what they sell and stands behind the products they sell. oh, and they no longer sell samsung....no suprise. only 1 star, because can't give zero.

In 2024 I had Alpine Heat pump install mini-splits at my home in Worcester through Mass-Save. Jason…read morethe sales rep was very dishonest and unprofessional. He (jason) never took out a permit through the City of Worcester. I was notified by city inspector in December 2024. Additionally Jason(Alpine) charged me for four(4) mini-splits and I only recieved three(3) and one(1) condenser. Jason came to my home and I complained to him about mini-splits turn on in the off position. He(jason) stated he would put in a work request ASAP. I didnt here anything for a month until I posted a negative review with Mass-Save and BBB.Do not do business with this company! they are SHADY.

Hodgecity Plumbing has great customer service. They were recommended by a friend of mine when I…read moreneeded my Central AC unit replaced. I left a message and they returned my call the next day, set up an appointment for an estimate. They were respectful down to earth and answered all my questions, including when my estimate would be ready. I even received a call the day of install to update me on time of arrival. I was kept in the loop throughout the whole process. Customer service is beyond excellent, the quality of work professional, no clean up required by me and finally the cost was reasonable. They earned a new customer. Great, local HVAC and plumbing service!

Made appointment, they blew it off and when I called the desk person didn't want to contact the…read moreplumber to see where they were because they were busy. Never showed or called back.

Called Still services because our jacuzzi tub had a leak. they sent Stone (plumber) out to see…read morewhat the issue was (no charge for this) and then had to send their carpenter (Phil) out to assess the situation (also no charge). the tub is surrounded by travertine tile. Phil came back and removed a couple of tiles to allow Stone access to the leak. Stone returned and fixed the leak. I am very happy with the quality of work performed. Price was reasonable. I was very happy to see that both Stone and Phil had apprentices from smith Vocational HS. Well done Matthew. We will certainly use Still Services for all our plumbing needs.

Job was handled quickly and perfectly: excellent service. Tech answered all of our questions to our…read moresatisfaction.

Have used Boulanger's for the past 15 years. Would not recommend this company in the future. More…read moreexpensive than other companies, poor quality of work, and unsatisfactory communications and follow-up.

I just had a great experience with Boulangers. I called at 4:35 today because both sinks in my…read morekitchen's double sink were so backed up that the debris-strewn water was overflowing the drains and barely draining from them. Yuck!I! I spoke with "John" who said that after the call he was on, he would come over. He arrived at around 6:30 and left before 7. I was quoted $275 for the first 2 hours, and though the visit was much shorter than 2 hours, I would be paralyzed in my kitchen without my sink. Other plumbers who I called were either closed or didn't answer their phone. I really appreciate their availability!

When you have leaks and problems of concern, an individual who can explain options such as:…read more I can replace this 75% corroded sink for $120 or the parts for $100. To hear the options and them explain that they can do either but wanted us to understand that it eventually would be best to replace and it's not much of a price difference to replace it versus repairing it. Overall, this plumber went above and beyond and came the next day. They gave notice before they arrived as i had requested. They were professional and respectful. Their prices were reasonable and fair and their work was more than sufficient. If you need a plumber, I recommend Green River Plumbing. Get your pipes fixed right at a good price. And never forget, every company is always learning. This company is not afraid to learn. As a customer and new business owner, i was able to assist them to send me their first invoice using Square. That made the experience memorable for me especially to be able to help them finish their job and for me to pay them. Also, they cleaned up after each job before starting the next area of concern.

the best james is so very nice and came fast to help me out and fixed my toilet please dont wait…read morecall james for all your plumbing problems

Great company to deal with! Came on time, did a very professional job, worked clean, took all…read moredebris and charged the quoted price without trying to charge for addons. (as so many companies do) Highly recommend!

We discovered that our water heater decided to breakdown late on a Saturday evening and after we…read morereturned from a long day at the hospital watching over a sick relative. After researching local plumbers, companies that would provide us with a quote quickly. Water Heaters America was one of the companies recommended by others. Owner Ben West responded and showed up quickly and provided a quote in a timely manner. Ben was friendly, obvious knows water heaters, spoke to me with respect, did not talk down to me, understood that I do have an understanding of how the equipment works. He showed up when he said he would to provide a quote and to do the replacement. He was efficient and even cleaned up any debris. I highly recommend Water Heaters America to anyone who is in need, whether your planning on replacing or need to replace a water heater fast. Thank you Ben West!