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    Cerise Computers

    4.0 (1 review)
    PriceyComputers
    Closed 8:00 am - 6:00 pm

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    14 years ago

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    Regis M.

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    Best Buy Owings Mills - Smart lock  purchase

    Best Buy Owings Mills

    2.2(92 reviews)
    1.2 mi
    $$

    I would like to commend the Best Buy store located in Owings Mills for one of their outstanding…read moreemployees named Demetrius. He was so great at helping me pick out the right iPhone case and screen cover for my iPhone 14 Pro Max. I've had this phone for 3 years that I bought in New England and knew it was time for a new case/cover. I wasn't sure where to shop since I'm new to Owings Mills, so I checked out Best Buys. Not only did Demetrius help me with what I needed, but he patiently installed the case and cover for me (even when I picked out the wrong size). He's a real asset to this store and to your company. As a 75 year old man, I truly appreciate it when a young person takes the time to help someone who is not tech savvy. Five stars for this young man...keep up the great customer service Demetrius because you're going places. Thank you, Bishop William F. Fuller, Jr., D.Min.

    I was at the Owings Mills location yesterday morning and I received the worst customer service than…read moreI have ever received in my over 60 years of life. I could not get not one person to assist me with my purchase. Not one. It was like no one was trying to sell anything. When I arrived, one guy was talking to a customer, but then he disappeared. A lady walks by I ask if she could assist me. "No. I work here but I don't do sales. I'll call someone to come assist you." She did but no one showed up. I ask the guy who's by the door. I don't know what his function is but he's definitely rude. and full of self-importance. I asked if he could get someone to assist me, I wanted a tv. I had already picked out two online before I came and wanted to make the final selection in the store because I had questions. He said go over there under that sign and someone will help you or just grab a tv off the shelf. I didn't want to just grab a tv, I wanted assistance. I was in the store because I needed help, not because I worked there. Not to mention, I had already been under the sign for almost 1/2 hour. I had questions. I ended up going to my car and placing an order online. It took about 5 mins to get the tv, but I didn't get to ask questions or ensure that I would be happy with the selection. I got absolutely no customer service, and they all seemed like they didn't care about customers or what's going on in a store. You'd think if they see someone for looking around in the same area for 1/2 hour not purchasing, someone might say "May I help you." That never happened. I don't know what the problem is with the employees at this location and I will never, ever consider spending a dime at this particular Best Buy. This store couldn't care less about customers or whether or not they make a sale. As for the TV, I will most likely return it over the weekend. When I think back on my visit to this location. All I want is my money back. I can spend it some place where employees still practice customer service.

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    KTG Computer Repair - DIRTY fan getting cleaned.

    KTG Computer Repair

    5.0(1 review)
    4.5 mi

    My son got milk in his computer and we thought it was dead. Kevin came out, on a Sunday, to see if…read moreall was lost. Kevin made sure that the battery was working and even sent us a link to get the correct battery. He is personable, professional and helpful. Would highly recommend him.

    From the owner: Since 2020, KTG IT Solutions, LLC has been a leading provider of Electronics/Computer Repair and IT…read moreconsulting for residents, small and medium sized businesses in Maryland. ​ “Computer repairs FOR any complexity.” “KTG IT Solutions guarantee to meet all your technology repair needs. We are fast, affordable and mobile! Technology plays a major role in our lives. During these unprecedented times, the world is relying on technology now, more than ever. When your desktop, tablet, or laptop needs a fix, you should have an expert to handle your repair. That is where we come in! With over 10 years of experience in the electronic repair industry, KTG IT Solutions is reliable to get the job done quickly and effectively, providing the best in customer service.” “A trusted source…” Best Prices Quick/Convenient Repair Time Experienced Professional We can come to you! “Remote and mobile…” We provide Remote IT Solutions to examine your unique PC needs. Our professionals are experienced in dealing with critical PC challenges.

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    Cerise Computers - computers - Updated May 2026

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