A good shop where you can pick up most pet needs. I've got three cats at home and can get their…read morefood, litter, and treats here. It's a big box place, as opposed to the more comfortable feeling you get visiting a Pet Valu, but the variety is good. Plus, you can wander out to the back of the store and look at the birds and fish and reptiles. That's always relaxing.

04/07/2018 still here but change there name only. I bought my baby hamster here "sausage Mc Muffin"…read moreand supplies.

This store is great! Very friendly staff and unique products. Our Chinese Crested had skin problems…read morefor years until we found a new food for him that we can only buy locally from Creature Comfort! Thank you for all of your help!

You know, for all my ragging on chain stores and franchises (I swear, you Yelp hipsters are getting…read moreto me!), I have nothing bad to say about this shop. You will not walk in here and see the exact same stuff as you will at any other Pet Valu. Each store will have different stock, because people in different places prefer different things for their pets. They carry my prefered litter, and the food the cats will eat, so that's all good. The staff has been consistent both in face and quailty. And a lot of them look like people I went to college with, so that's a plus. It's also nice to look at the Humane Society's cats up for adoption. There's nothing quite as settling as playing with a kitten..

Today is May 28th, just came from Pet Value located in Milton and I had an awful experience there…read more Here is what happened: We have a Golden retriever and we decided to use the self service from Pet value to give our dog a bath. It was 6:45, I had just got back from work, picked up my husband, son and dog to go to the store. We arrived there at 7:00 PM and there was only a short, blond lady, that I unfortunately couldn't get the name. We told her her what we wanted and said that we already used the service in another pet value location ( Dupont and Dufferin in Toronto) where I had a wonderful experience. The lady walked us there and we started the bath. Everything was fine and when we finished we started drying him, but the tub was too wet, so we moved him to the other tub, but in 5 minutes this lady came to us and said we were supposed to use only one because other customers could come, and she she was correct, right? What if other customer showed? So we moved him back to the tub we gave him the bath. It was taking too long so we started using both blowers as there was no other customer in the store, but guess what? It didn't take more than 5 minutes and she came back saying we couldn't use both blowers. I asked why because there was just us in the store and she said that the system could blow up! Really, blow up the system?! Come on, so you can't have 2 dogs drying at the same time that the system blows up? But I didn't question that, we just stopped using the other blower. I had the blower and my husband was brushing the dog and the lady came again. She said we couldn't blow and brush at the same time because the dog was shedding. I immediately said that she has a lot of rules, that we didn't have that in the other store we went and she said that the reason we couldn't use the blower and brush the dog at the same time was because a customer could go to the store and could be allergic. What??????? We stopped using the brush and started only with the blower as we needed to have the dog dry. After 10, 15 minutes the blower stopped working and within the minute the lady came out from the back of the store. Was it a coincidence? I don't believe so, so I paid and left since she wasn't much help... Now, the time is 8PM, my dog stinks again because he is still wet, and I am stressed out.

We just moved to Milton. Previously when we went to Oakville petsmart for grooming service, it was…read moresuper nice, patient, and the kind staff checked a lot of things before starting. We got a beagle and he is still a young puppy so barks quite a lot, the staff in Oakville said it's totally normal for puppy because he is scared. The whole process was around 1 hour or more, with clear explanation afterwards what's done and what's not due to the condition of our dog. However, with the Milton store, the whole cleaning only lasts half an hour and we got the call to pick up our dog. Furthermore, the staff complained our dog for barking and possibly being aggressive. Being with regular vet checks and several grooming services, it's the first time that somebody call our dog aggressive. Will not go there again. Would rather drive to Oakville for a professional service that my dog deserves!!

I recently moved to Milton and needed to have my dog groomed. I used to take her to a PetSmart in…read moreMississauga and my experience there was OK. At the location in Milton I expected a similar experience. I was wrong! Immediately upon entering the grooming salon it felt very different. It was relaxing and comfortable and the groomers were very gentle. I felt comfortable leaving my dog here. I was even more surprised when I picked my dog up three hours later. She was so happy and relaxed and her hair cut looks amazing! I am so happy with my experience here and I will definitely take my dog back here for future grooming with Kira E. Thank you for taking care of my dog!

ZERO STARS. Paulmacs policy is that they do not guarantee…read morethe gender of the rats ( or other small animals) that they sell you even while recommending that you only keep rats of one gender together. So when your pair of male rats have babies, what they will do is offer to sell you even more stuff to take care of the problem they created and when the babies reach an age when they can be sold Paulmacs will even take them from you for free. HOW'S THAT FOR CUSTOMER CARE?

From the owner: At Paulmac's Pets we understand that your pet is a part of the family, because we're pet parents…read moretoo. At our stores you'll find a great selection of pet food, treats, toys and accessories, all at competitive prices. You'll find our stores in local communities across British Columbia. Across all our stores, you'll find friendly Pet Experts trained in pet care and nutrition through the University of California Davis Extension School. We pride ourselves on being Pet Experts and we want to use our knowledge and experience to help you find the right nutrition and other solutions for your pets.

This Pet Store in a very convenient location. The staff are very friendly and are knowledgeable…read moreregarding pets.

All the people are so friendly and useful. They know what they're doing and don't only to sell…read moregreat products but they are willing to give any advise you need! I love this store!!!!!!!!

Took my Shih Tzu to get groomed today and I was very satisfied with the results. The staff at the…read moregrooming area were very gentle with my dog and were very helpful to me by providing me with all the information before her grooming session. Both dog and owner left with a smile .. And a pink bow :) Staff in the pet store itself are very informative and take their time to speak with you !

After snatching a great deal off Kijiji to get my snake friend Karma a bigger home, I was in need…read moreof reptile bedding yesterday. Since the seller lived in the Lisgar neighborhood and it was 5.30 pm (= 30 min till closing time for most stores), we stopped at this Mississauga PetSmart. The store is spacious and seems well stocked when it comes to pet food and accessories. To be honest, I didn't browse the different departments in depth but quick looks left and right while I was making my way towards the end of the store, left me with a good impression still. I was able to get the bedding I came for, but I also snatched a good deal on a decent size climbing tree and finally grabbed 3 boxes of frozen mice, while my husband and the kiddo entertained themselves with looking at the kittens in the adoption area. The prices were reasonable to begin with, however I was able to save another $4 since one of the staff members mentioned their free membership program. I signed up and was able to use my new PetPerks card right away. All in all, the staff was very friendly and seemed to be knowledgeable as well. I had a question regarding the bedding I was using/intending to buy again and I got a satisfying response. If I was in the area, I would certainly stop by again. But since that's not very likely, I am now looking forward to the grand opening of their Etobicoke location later this month. ;)