Food was ok. Service was terrible. The cashier just stood at the other register. No "ill take u…read moredown here" or "how can I help u?" Literally he stood, stared, and hit buttons. There was NO ONE there- which makes sense in hindsight. But my sister and I tried to be overly nice thinking maybe he was having a bad day. Tried to joke, used "please" and "thank u so much." Not even a "ur welcome." They only got the 2 stars cause the steak sandwich was good. I wanted to give ZERO. Had to add salt and ketchup for flavor, but I like that it had all the fixings. I will NEVER be back to that location, as I'm sure residents around there already decided- evident in the lack of customers. They even had the door by the handicap locked. We had to go through another door. We thought they were closed at first. Only after seeing a worker walk around realized they were open and used the side door. No apology or recognition of that either. Especially since I was literally with my handicap sister. Wild to be treated like we inconvenienced a worker by going to THIER job.

The service at this location was terrible. There were no customers at the location and the young…read moreman that worked the register didn't say one word to us " can I help you?" Nothing, just stared at us until we started just ordering. There was another young man literally sitting on the front counter on his phone and when a door dasher came in and tried to speak to him..he just said "what??". I had to go ask for ketchup and again.. just staring even as I asked politely and thanked him. The food was hot and fresh which is why they got 2 stars but management should think about training on good customer service, it goes a long way. I won't visit this location again.

When I do visit the establishment, the service is pretty slow. And I have had many instances where…read morethere have been cross-contamination via seafood. I have people in my family that are allergic to seafood and I've just had too many encounters with this place. But when I do go here, I usually eat the chicken and fries, the cheeseburgers, a few more fry items and their lemonade. The place is very chic when you do walk in.

We were looking for the best chicken in Jacksonville. I think we have found one of the best. I…read moreprepared for my son's birthday party and had a lot of running around to do. I had no idea what to expect. Headed due north on I95 from my job which was 15 minutes away. I got there and smelled chicken and it smelled so good. The place was not appealing but the chicken taste so good. I got a platter of 30 wings to go. My order was ready in less than 10 minutes. I left a happy camper with a basket if chicken in toe. The drive would be a long one since I live in St Johns County. However, if I am working off Emerson St., Hip Hop Fish and Chicken is the spot for fresh, hot and delicious chicken. Ask anybody on the northside of Jacksonville!

All I can say is wow. This location of Popeyes, as well as, all the other Jacksonville locations…read morethat I've been to are terrible. We stopped going to a couple other locations because of the bad food and bad service. After many attempts you just can't justify it. This location was convenient so we placed a mobile order so hopefully it wouldn't get messed up. We go through drive-thru to pick it up and have to wait. You would think by waiting it would all be fresh and hot and the order correct. Nope. We paid for a 9 piece and paid to upgrade to all white meat. Also the 9 piece comes with a large side. We paid to add two additional large sides. So we should have gotten all white meat 9 piece and 3 large sides. After we left and got home, we realized they just threw together whatever they had left. We got one breast and 8 wings. All old cold chicken. Also, we got 2 large sides we added but the one that came with the meal they gave us a small. So we immediately called the location and asked for the manager. They layed the phone down on the counter and never came back. We could hear it all in the background. We tried calling back but never another answer. We called the next day and the lady manager made it our fault every way possible despite my receipt being correct and then put us off to contact corp. After a couple emails back and forth Popeyes corp will send a message to the store for awareness. Nothing is being done about our order and not getting what we paid for. Popeyes around Jax are notorious for being out of stock and if you ordered via mobile app they cant give you your money back. Corp has to do that. Dont go close to closing which is 3 hours or less because they aren't willing to cook anything else. Terrible terrible business and worse customer service. That was last chance for all Popeyes.

I placed my order and there was backgrounds talking as I'm ordering. I get up to the window, the…read moregirl Aaliyah almost charged me an extra $10.50 for another #1 when I only ordered (1). She caught it herself and changed it before charging me. I pay and get my drinks. She asks me to pull up to the red pole because I had to wait for my boneless wings as they're made to order. Fast forward 15 minutes, a guy walks up with 3 bags and I open my window and thank him. My mistake for not checking my order until I got to where I was staying. When I got everything out to feed everyone, I noticed I was missing 3 biscuits, ranch, and my drink was not Dr Pepper it was FOR SURE a root beer! I called to advise them in hopes to be refunded for the items that were missing but their only solution was for me to come back and they give me the items missing. I just drove 25 minutes and was not about to go back. Then they tell me I can come back tomorrow. Like no I do not want to eat your food twice or drive 25 minutes away from where I'm staying to go there again. The guy I talked to acted oblivious to anything to do with the English language and passed the phone to a lady who claimed to be the manager and she stated they don't even sell root beer. They for sure do because I only drink Dr Pepper as a treat for myself every once in a while. I'd know if it was NOT Dr Pepper and I do not like root beer so I'd know if it was. Lol Anyway, they suck and also I almost threw up from a piece of chicken that wasn't all the way cooked. So yea avoid this location. Good and customer service are crap.

Decent fried fish and shrimp place. Open late (4 AM). Just wish it wasn't so expensiveread more

Aww, my daughter ordered delivery & our order was short. We were missing 2 desserts & the portions…read morewere ridiculous. I got the red velvet cheesecake which I was disappointed. My last visit I didn't get a dessert. I know I won't ever order delivery again. When my order be missing part of it then this makes me look at things differently. I apologize for not posting pictures however from here on out I will. The portions were so short to where I don't know how to feel about that, I paid for it, I should get my whole order entirely.

Phew they're spicy legs and thighs are much better than anyone else. And trust me, a fatback such…read moreas myself knows ALL the spots

I currently work at this location and when I say one of the top 10 most unprofessional, rude…read moreestablishments ever! The managers treat us like sh*t. It's employees who have been here for over a year and still make $12 a hour. The GM "Alicia" doesn't do her job and acts like a child. Kids working while she is outside taking a vape break. "Ms. Jessica" mind you she is the District manager, yells at kids for a living. She is so rude and it's it's sad. The manager name "Madeline" treats is so bi-polar and have attitude problems it's sick. While working here it has been roaches, ants, spiders, and once even a rat in the back. The prep "Pat" doesn't wear gloves when making food. It's so disgusting. They need to shut this location down

So Wingstop used to be my favorite wing spot ever because of the flavors and the options to adjust…read moreflats or drums in wing counts. But now the wings are chewy with the rubbery consistency. The fries were very fresh. Seems like they changed the texture of the fries. I also have a Hi-C to drink that was just fine, but the wings texture was definitely off...it very much gave fake chicken. My food did get to me pretty quickly. And was packaged very nicely.

First time trying Wing Stop. We got a craving for their chicken sandwich after seeing a commercial…read more We popped up their website which immediately showed us an available special which was 20 boneless wings and fries. So we decided to get that to share and also get two chicken sandwiches. The only choices on the sandwiches was with or without pickles and what kind of sauce They have about 10 different sauces available to choose. We both chose the Cajun. It was very good. They did leave the pickles off of both sandwiches. We wanted pickles! Only one ingredient and they forgot it. For the wings, we chose Cajun, habanero & mango, Korean, and their Louisiana. All were very good. Wing sizing varied greatly. We had some ultra tiny wings and then normal size that you would expect. The fries were fresh cut with some peel on them and seasoned. You get a choice of dipping sauces. We got the blue cheese for the wings and a jalapeño cheese sauce for the fries. Fries were excellent and enhanced by the cheese sauce. We ordered online and then drove over. They were very busy and hadn't even started on our order. The parking lot was a free-for-all with DoorDash drivers parking on sidewalk and wherever. They also seemed to prioritize DoorDash/Uber eats orders over others. It was a pretty long wait with little to no communication about what was going on and the service people not very friendly. All in all good food once you get it and our order was actually correct. We will be giving them another try because the food was good. Maybe we will get pickles next time!!!

If you are craving soul food, this food truck should be on your list. I obsess about oxtails…read morebecause they are delicious and I can't cook them. Chef love has them on Fridays and Saturdays along with a bunch of other tasty bowls. This is the oxtail bowl and they literally fall off of the bone..and the gravy.. goodness, take all my money! Lol. The woman that works there is super friendly and patient.

There was alot of hype for this food truck so tried it one day with coworker. Got oxtail bowl and…read moreit was alright the oxtail wasnt seasoned and the bowl just all in all seemed watery and flavorless. Pictures looked good and food came out looking decent. Not sure about seasoning. It was in a lot with other food trucks and small seating area with 5 or 6 tables. It was a walk up and order and wait in line type deal. Service was standard.

Excellent!! I order quite frequently using Door Dash. The food always arrives piping hot! The fried…read morefish is crisp and flaky. My son enjoys their lamb gyro wraps. Excellente'.

I really wasn't expecting to like this place. I was just in the mood for fish and chicken. A…read morefriend suggested this place; I've passed it for over 1 yr since I've been here. Customer service was great! I got the Chicken and Catfish combo, with a mango something drink. I wasn't expecting to like the drink! Dayymmm, I can just come and get that drink alone and the chicken! GAS! That was the best bought fried chicken! It taste like I cooked it at home! The Catfish, it was ok, next time I want all chicken and fries. It's a fast food place, so come as you are.