If I could give a negative star I would but this company has been and still is the Bain of my life…read more It's been over a half year since I gave them the keys to my house and for the first three months I thought it was normal that I wasn't getting no updates or any potential clients cuz that's how it usually is. However come month 4 month 5 everytime I get some sort of update even called the office directly Shanice seem to be always "busy" whenever I ask the receptionist if I can speak to her directly. Save yourself the trouble DO NOT WORK WITH THIS COMPANY or Shanice Huntsberry They are the worst when it comes to communication and don't value your time at all. I wish I had know this and now they have been causing me and my family so much stress cuz they find any clients. What's crazy they don't even have my home listed in thier website they said they'll market it professionally but where??!!! Cuz I don't see it. So yea save yourself the HUGE HEADACHE from this god awful company who doesn't value your time your property or the contract signed that says they'll take care of your property.

Stay away. Please. I don't know where to start. Simply Crooks. Staff can't be trusted…read more Customer service stinks, as a property owner, I was being charged for services that were not being done. Items that I purchased to be installed never did get installed, but replaced with standard items. Poor communication skills from office staff. Do yourself a favor and avoid this company altogether.

Welcome Home has managed many of my rental properties for several years and its extraordinary team…read moreleader and real estate broker, Erika Lamb, has helped me buy and sell homes as well. I could not be more satisfied with the company's services. What makes Welcome Home an exceptional property management company--and Erika a superlative broker--cannot be stated in a few words, so please bear with me. For starters, I've never known anyone to spend as much time keeping herself apprised of trends and laws that pertain to property management and the real estate market as Erika. She is forever surprising me with her knowledge of the legal rights of tenants, landlords and homeowners associations, which has saved me many headaches and a great deal of money. Likewise, Erika's bottomless knowledge of Reno's best painters, locksmiths, handymen, landscapers, electricians, plumbers, roofers, and other specialists has ensured that work performed on my properties was done right the first time, which has kept my costs down. Erika's certifications, lofty positions, and awards, which can be found on the "About Us" page, impressive as they are don't do her justice. They don't tell you, for example, that Erika is brilliant when it comes to telling you which tiles, paints, LVP flooring, light fixtures, carpeting, backsplashes, sinks, etc., should go into a new or remodeled home to meet the tastes and expectations of tenants as well as buyers. Based on her advice in these areas I was able to obtain a record-setting sales price for a condo I sold in a huge complex near Midtown (more on her strengths as a broker later). Because of that experience and others, I'm eager to get her design advice on a 4-bedroom house that will be my first rental property in Verdi when construction of it is completed in several months. I could write a short book on all of the ways Erika has helped me with my rental properties--and how she'd likely help you if you chose Welcome Home to manage your rentals. But I'll move on because Welcome Home is more than Erika. The company consists of an excellent staff that calls upon excellent independent contractors as the need arises. For instance, the importance of an expertly crafted lease cannot be overstated, and I'm thrilled to report that Welcome Home works with one of Reno's top lawyers to keep its leases in line with current laws and to protect its clients from new laws that favor tenants. Put another way, Welcome Home has got your back on legal matters. A great lease, as some of you no doubt know, can protect a landlord in 1,001 ways, so to speak, and Welcome Home's lease is decisively the best I've ever seen. I have inspected the work of every member of the Welcome Home team, including its contractors, and have been impressed by all of them. Whether it's the team member who scrutinizes lease applicants and puts excellent tenants in my properties, or the team member who inspects and videotapes the condition of my properties before and after a tenancy to ensure that I'm not charged for tenant-caused damage, or the team member who smartly responds to a tenant request for a repair, or the photographer and the Photoshop masters who make my properties look gorgeous online (and generate above-market rents), there isn't a single person at Welcome Home or among its contractors that I don't hold in high regard. On a personal note, Welcome Home gives me peace of mind that when I pass on, my wife won't be burdened with all of the work and hard decisions that our rental properties require. Welcome Home will continue to manage them, even to the extent of providing my wife with annual tax statements she will only need to mail to our accountant. Preparing such statements is something Welcome Home does for us now. It's included in their host of property management services. How wonderful is that! Welcome Home is not the first property management company that I've hired in Reno, but it will certainly be the last. I cannot imagine how a property manager could improve upon the services offered by Welcome Home, and I'm a ridiculously finicky person. Back to Erika Lamb as a real estate broker. I've been very fortunate. I've owned real estate in Panama, Costa Rica, Pasadena, Altadena, South Pasadena, San Francisco and Reno. In Reno, I've owned no fewer than a dozen houses, townhomes and condos. Before listing a property in each of the above-mentioned markets I spent many hours identifying some of their best real estate agents and/or brokers and I'd give none of them a grade below B+ in hindsight. That said, Erika stands head and shoulders above the rest as representative for the buyer or the seller. I'd love to include the many examples of why I think so highly of Erika as a broker--and I had written the examples--but to my dismay I just now discovered that Yelp limits the length of reviews posted here and I exceeded the limit by about 900 words. You may find the rest of my testimonial at Welcome Home's website.

Avoid This Property Management Company - Dishonest and Aggressive…read moreI would strongly advise against renting from this property management company. Our experience was incredibly frustrating and ultimately felt like we were being taken advantage of. We were charged $250 for a pipe repair without ever being contacted, consulted, or quoted for the work. When we tried to schedule a meeting to discuss the charge, they refused to meet, ignored our calls, and eventually threatened us with eviction unless we paid. We were forced to pay for something we had no opportunity to approve or dispute. When we moved out, we gave more than 30 days' notice, professionally cleaned the carpets and the home, and even touched up the walls. Despite this, they withheld $2,100 of our security deposit. Their breakdown included: * $300 for drywall repair (not previously mentioned or shown to us) * $1,100 for painting the entire house (even though we left it in great condition) * A charge to replace a lightbulb they falsely claimed was out * $260 for cleaning (even though we had the home professionally cleaned) Throughout the process, this company was unresponsive, evasive, and became aggressive when we questioned the charges. It was clear they had no intention of communicating fairly or ethically. They do not treat tenants with respect and seem to rely on intimidation and avoidance to force compliance. This company took advantage of us and treated us dishonestly. Renters, beware--they will take your money and ignore your concerns.

James of North Lake Property Management (NLPM) is professional in all aspects of property mgmt…read more James handles all issues quickly and professionally. interfaces well with both the client and the tenant. As an owner I have no worries with James and NLPM handling our property.

Unfortunately, our interaction with the host, Chris, at the Truckee property left us with a very…read morenegative impression of this management company. I raised legitimate concerns about the cleanliness of the property when we arrived. Afterward, the host left us a negative review that felt clearly retaliatory and included claims about how we left the home that were not accurate. What made it especially disappointing is that I still chose to leave the Truckee property a kind review despite the issues we experienced, only to be met with a rude and misleading review in return. The whole interaction felt unnecessarily hostile and unprofessional. I've never had an experience like this with a host. Based on my interaction, I would not recommend using or booking with this property management company.

Beautiful lake front condos in a gated community. Our condo was fully furnished and comfortably fit…read moreall 8 of us. The condo came equipped with a flatscreen TV, DVD player, cable, and WIFI. essentially all we had to bring was groceries and ourselves! After a day of skiing we enjoyed the sunset next to a cozy fire. The Pinewild condos are only a few miles from Stateline and heavenly ski resort. I am from the south shore and stayed with friends who were visiting from out of town and it was the perfect stay-cation for me! The rates were reasonable and because we had 8 people it turned out to be cheaper than a hotel. It was also nice to have a kitchen to cook and not have to eat out every meal. The weather was nice enough to walk along the beach and down the pier. I look forward to my friends returning this summer to enjoy the tennis courts and private beach access that is located just steps away from the front door. * I borrowed these photos from their Instagram account.

I recently rented two townhomes in the pine woods and there aren't enough words at how great the…read morevisit was. Brandon was so accommodating and answered all of my questions. We will definitely be back.

EZ Home Mgmt has been cleaning our Tahoe Keys vacation home since we began renting it three years…read moreago. We couldn't be happier with the quality of work, and the cooperative attitudes of Erica and her staff. They are meticulous, and have never missed a scheduled cleaning. I believe they are one of the main reasons our vacation rental has been so successful. Without a doubt, Erica the most responsive and responsible vendor we have ever dealt with. She and her husband are very involved in the South Lake Tahoe community, and they're here to stay!

Erica and her crew do a great job taking care of our multi family vacation home. They have never…read moremissed a cleaning and are very flexible and work around our sometimes changing schedule. They are thorough, thoughtful and hard working! Erica keeps a close eye on anything that needs our attention and will go the distance to help out and communicate. We recommend EZ Home Management!

We've rented for years, so we've worked with our share of property managers, and Joey is in a…read morecompletely different league. We rented a beautiful home in Somersett through SIGUA Property Management, and one of the best parts of the entire experience was working with Joey Vincent Pontillas. We also appreciated that our dogs were welcomed. They're part of our family, and it meant so much to be able to rent such a wonderful home without feeling like we had to apologize for having them. Any time something needed attention in the home, Joey was incredibly responsive. Whether it was a repair or a maintenance issue, he made sure someone was there as quickly as possible--often the same day or the very next day. We never felt ignored or like our concerns were put on the back burner. That level of responsiveness is rare, and it made us feel respected as renters. Toward the end of our lease, there was one disagreement that needed to be worked through. Joey handled it with professionalism, clear communication, and a level head. He kept everyone informed, treated both us and the homeowners with respect, and helped bring everything to a resolution that felt fair for everyone involved. What impressed us most is that he makes an incredibly demanding job look easy. We know that's not the case behind the scenes, but Joey's calm, responsive, and professional approach never wavered. He genuinely cares about doing the job well, and it shows. If you're looking for a rental or property management company in the Reno-Tahoe area--especially in Somersett--we highly recommend SIGUA Property Management. Joey is the kind of property manager who restores your faith in the profession. He's responsive, dependable, hardworking, and truly takes pride in his work. Thank you, Joey, for all of your hard work. We truly appreciate everything you did for us and wish you continued success.

I have worked with Mary Meeker with Sigua Property management for over 2 yrs. She is hands down the…read morebest realtor/property manager I have dealt with. She is kind, responsive, and treats her clients with respect and value. I cannot recommend her enough.

I rented through them for 4 years. I never had a problem with them. They were always very welcoming…read morewhen I would go in there to pay my rent. I would definitely rent thorough them again. One time my microwave and dish washer went out at the same time they had the maintenance guy come in he changed both of them on the same day they even called to make sure I had gotten good service from the maintenance guy. One time I was going through a rough patch and they were very understanding about why I had to pay my rent late they are humans too so they understand life happens. I would definitely recommend them if you want honest, kind property managers.

We moved to fernley in February this year and Tami and Gina have been helpful and right on top of…read morethings I recommend them if your looking for a rental plus they are a great company honest reliable rental company and very fast