I am in the process of choosing cabinet paint color. I wanted to give Benjamin Moore a chance. I went to the store a couple of times and the 2 gentlemen there were truly wonderful and helpful. I narrowed down my choice to about 3 colors but wanted to find out the undertone in each, so thought knowing the colorant that goes in each will help me choose the color better. Today 3.28.25 at 420PM, I called to ask some simple questions about the colorants in the 3 colors. The lady who picked up the phone was the rudest person I have encountered in my 40 years in the bay area. She was very adrupt and told me 3 times that to ask any question, I would have to come to the store. I was so surprised. I told her that I have received better customer service at Home Depot which is just a Big Box Store. I thought a small specialized store like CentriHouse will be more customer friendly. She yelled, "Then you can go to Home Depot" and banged the phone down on me. I am just so surprised! Wow. How is this lady even working here? Was she chosen for her great customer service and interaction? Because of her extreme rudeness, I give her -10 stars. For the 2 gentlemen, I give 5 /5 stars. I am an older person with severe arthritis. Its not easy for me to hop into a car to go to the store to ask just a few questions. She cd hv said,"I am waiting on customers right now. Could you hold? After I take care of them, I will help you". But no. She just yelled from the beginning that if you have ANY questions at all, YOU JUST HAVE TO COME TO THE STORE. So terrible for the store's business to have personnel like her. MINUS 10 stars due to her rudeness read more