It is a shame when a restaurant has such rave reviews and fails to deliver. My husband and I went to Centralia House Restaurant for the first and last time today. We arrived at 4 pm when they opened. The waitress asked us if we wanted a booth or a table, we chose a booth. She took us to a booth in the front of the establishment that had duct tape in multiple places across both booth seats. Once a group of three were seated behind my husband he quickly found that the seat was loose and was jostled around every time the ladies moved. However, we did not comment to one another about the lack of repair and maintenance to the seating until after we left. Our waitress brought us water, a bowl of butter packets, and asked us what we would like to drink: soda and iced tea, no complaints there. However, I wondered, what is the bowl of butter for? She did not bring any bread to the table, so we drank our soda and tea and waited. We waited some more. And a little more. The waitress returned and took our order. We ordered escargot, something neither of us has eaten but wanted to try, you know a bucket list kind of thing, lol. My husband ordered the ribeye steak with vegetable melody, Caesar salad (which I ate). I ordered the Seafood Fettuccini Alfredo and chicken and white rice soup (this is how it was described by the waitress...) which was the other choice between the salad. The escargot arrived with six slices of some pasty bread. The bread was not terrible, but it was not good either. The escargot was terrible. Now, I realize we had never eaten escargot, but I was prepared for the texture, which was not the problem. The problem with the dish was that it was tasteless and drenched in oil. When the waitress returned, I asked her if they received much demand for the dish because it was not good (I was not rude. I said we did not care for it). She stated that escargot was one of their most asked for dishes. She did not apologize that we did not enjoy it, did not offer to comp the item, she took the plate, that still had four of the six escargot on it, with her. An hour later our entrees arrived. My husband's vegetables were frozen from a bag and not even a good quality frozen brand as the broccoli was only stalks, no florets, and the vegetable's color was bland, not bright like fresh steamed vegetables. My seafood fettuccini alfredo, which was advertised in the menu as having diced shrimp, crab, and shallots, was full of imitation crab meat. I took my fork and dug around and noticed there was a lack of shrimp, though I did see some small chunks, it was sparse. They charged $22 for imitation crab and pasta. I walked around the corner and asked to speak with the waitress. I explained the dish had imitation crab, which she looked at me like, "and?" I said, "the menu describes the dish as diced shrimp and crab." She brings the menu over and looks at it, like I'm lying, and reads the description, diced shrimp, crab, shallots, and tomatoes (which I had them omit). She tells me that she can have the manager come out. A couple of minutes pass and a man with a casual tee-shirt and jeans comes out from behind the bar. He looks annoyed. He approaches me, and we converse. I tell him the same thing I said to the waitress. He says, "yeah? It is a blend of white fish and crab." Folks, I have had my share of imitation crab, and I am quite aware of its ingredients. It contains Alaska Pollock, Water, Egg Whites, Wheat Starch, Sugar, Corn Starch, Sorbitol. No crabs were harmed in the making of this meat. As the manager argues with me that apparently imitation crab is crab and can be advertised as crab and that if the dish had blue crab meat in it, the dish would be a $40 dish. I said, "I am a little confused then because on your specials" (and I pull the paper from their menu and show it to him) "you are offering a Seafood Smothered New York Strip for $28 and the description says it's smothered in shrimp and blue crab meat. Is the crab meat imitation?" He says no, it's real blue crab meat to which I reply that they're only charging $28 for the dish and it comes with a steak and whole shrimp, my dish was pasta and diced shrimp, well and supposed to be crab, for $22. Having no other point to make he says, "So what do you want me to do?" He isn't remorseful, he's rude, and he doesn't apologize. I said, "I guess just come get the dish and remove it from our check." I return to the table where my husband has taken one bite of the veggies and is eating his steak. I explain what occurred and he is flabbergasted. I ask him if the steak is at least good. He said it's not what he expected from the reviews and is pretty tasteless, but he finished it nevertheless because he was very hungry at that point. His steak looked promising when it arrived but the waitress did not ask him to cut it and check the temperature. It was overcooked. It is a shame that what must have been a wonderful restaurant has been run into the ground. read more