My wife took two dresses in for cleaning and got them back in a goodly time for a larger fee than…read moreexpected.

They only offer a discount if you pay at drop off supposedly but they don't tell you that when you…read moredrop it off. Would have payed at drop off if that was the case. There's nothing stating that on the huge advertisement above your establishment, it just says ALL.

I have to share that I recently had a great customer service experience with Bonded Cleaners. I had…read morea wedding dress that has been in storage for a many years. There was oil marks on the dress from an incident on my wedding day. Bonded Cleaners went above and beyond to make sure it looked pristine and the same as my special day. I highly recommend them!

I urgently needed my second dress for my wedding pressed for the next day due to delays in…read moreshipping. I called every single dry cleaners in modesto and ceres and got scoffed at. When I called Bonded Cleaners, the woman who answered was so sweet and understanding. She said they close in 15 minutes but if I made it over quickly they'd be willing to wait for me. I appreciate so much how accommodating and nice they were in a time where I was in high stress. Pricing was SUPER affordable, there was no up charge for me needing the dress quickly. The owner was so nice and personable. Made it a point to introduce himself as the new owner. The dress came out looking PERFECT! Thank you so much. You have a customer for life in me!

Took in 3 authentic jerseys into them to get cleaned as I rarely do, but decided to, as I wanted…read morethe "professionals" to do it. Took them in on a Tuesday and got a Friday pick up date, after not hearing anything back on Friday, I went in on Saturday to attempt to pick up my items. Walked in, and the lady that assisted me stated my items were not ready even though my items were in my sight. After her looking around, she said there was a problem with one of my jerseys, which was the warriors jersey. She shows me the unglued pieces and said there was nothing she can do, and to come back Monday when the owner was there. Going back today (Monday) the owner stated the "material" of the jersey was the cause of the issue. After taking this jersey and others to plenty of dry cleaners, I've never heard of a "material" being the root cause of an issue. The owner offered to "sew" the patch and numbers back on, but stated could not do anything further as the letters were "too small". As a dry cleaner being considered a "professional" I feel like they should know better on how to clean or wash specialty clothing items such as jerseys, as applying heat or chemicals could cause this type of damage, but since the cleaners are "not responsible" is unacceptable on their end.

Excellent customer service and prices are great! Easy parking, convenient hours, and friendly…read morestaff.

Poor quality press service…read more The requested service was for two men's shirts to be ironed. They told us they would press them. We dropped them off the day before Thanksgiving and they told us they would be ready the following Monday. This was absolutely no problem because we were in no rush to have this done. However, the end product left me disappointed. Undoubtedly, most of the wrinkles came out, but the shirts still looked sloppy. Although some of the major folds are gone, there are still many fine wrinkles, especially in the shoulders, sleeves, and pockets that they did not bother to get out. The way they packaged the shirts after was frustrating too. Both shirts were shoved into the same plastic bag. They only had the first button done, the rest were completely undone. This meant the shirts were loose and saggy, bunched up with all the other clothing items on their conveyor belt. Although the service was relatively cheap (just short of $10 for the two shirts), it seems they did not even complete the bare minimum of getting rid of wrinkles. The staff were relatively friendly but clearly disinterested. I don't believe I'll be back and will be on the lookout for another dry cleaner.

I was looking for Alterations that was reliable. Last minute was happy to know that this cleaners…read moreoffered Fast basic alterations for a decent price!

Great place. Friendly staff. Very good work. Good turnaround with getting the work completed…read more Recommend!

I was so happy with this place. I brought 3 "mini" skirts in for alteration. All fit so differently…read morebut the main issue was the waist. I have a bigger butt and a small waist so I needed them to just be taken in on the waist. They measured me and worked with me to understand what I needed and I was shocked with how well they fit afterwards. I got them on sale so if the alterations didn't work out I wasn't too worried but now that they have done such a great job on these-I would be confident bringing a more expensive piece for alterations if I needed to.

The prices are ok, location good, service adequate but unfriendly. The clothing is done on time and…read morelooks pretty good. We have had an issue with a spot not coming out of an item but they redid it for free. I don't feel like a valued customer when I'm there. The employees are just kind of going through the motions. If it wasn't for the convenient location I probably would find somewhere else to take my dry cleaning.

At first I was excited to try a new Dry Cleaner due to an issue I had with my favorite one here in…read moretown. I was very disappointed when I got my very expensive Blazer back. They had punched those plastic barbs directly into the lining inside. I was furious. My biggest mistake was giving them a second chance. I thought that this time I would mention what they did wrong and if they could do me the favor of not punching any tags ANYWHERE on my garments. The woman agreed, yet when I got my garments, the same thing had happened. How are you in the business of caring for someones garments and yet destroying them in the process? This isnt accidental either, they could use another means of identifying pieces that arent damaging. Like those skinny tags that get fed through existing button-holes and stapled directly to themselves. As far as the customer service goes...its not spectacular. Its not difficult to look someone in the eyes when they're talking, its not difficult to say "Hello, How are you?" when they walk in. Hey, its not even THAT difficult to respond when someone asks "Hey, How are you?" and even ask the same. In the meantime, i'll be searching for another Dry Cleaner in town that cares.

Lindsey was very nice and helpful. She pick up at my home and dropped off the next day.read more

From the owner: We are a family owned and operated laundry service offering FREE front door pick up and delivery…read morefor $1 per pound. Come experience the Williams Wash and Fold difference!

I had new zipper replaced on my jacket. The old zipper was black and it matched my jacket. I paid…read more$42 for service. When I went to pick up my jacket, it had silver zipper. I didn't match my jacket or smaller pocket zipper on my jacket. I asked the person why they didn't match same color as the older zipper because it doesn't look good. She said they replaced whatever zipper they had. I asked can they replace it with black. She said it will be $42 more. I told her this is disappointing, it's not right and I'm not happy with the service. She just didn't care. It's sad, they don't care about good service. 0 Stars!

They do the best job. Always pleased with the quality of their services. Also prices are very fair…read morein comparison. Would highly recommend.

This cleaning service has earned my loyalty, and I'm more than happy to drive 35 miles to have my…read moreclothes cleaned by them. The staff is always welcoming, and their prices are very competitive. What impresses me the most, however, is the exceptional quality of their work. They consistently return my items in pristine condition, which is more than I can say for the numerous other cleaners I've tried in the past. Those experiences were often marred by damaged or poorly cleaned items, and a general lack of professionalism. This service, on the other hand, has demonstrated a genuine commitment to excellence.

Nice people. The owner is always smoking right in front of his business. That's my only complaint…read more It's too bad because his service is good and fair pricing. I just hate walking in as I watch him close down his cigarette in front of me then towards the close he goes.

This woman and her amazing business single-handedly helped save a wedding…read more They were professional, kind, and were so knowledgeable it made me wonder how she isn't more well known. They will ALWAYS have my business, and I still actively recommend them to anyone who will listen. They are the best

I have used them several times since my review and I continue to be impressed. Five stars well…read moreearned!