Extremely slow and very nonchalant about people and the time they are having to spend here. Not a…read morevery welcoming mood from all employees when here either.

Delivery Drivers are inconsistent, I am a small business owner & on more than 3 occasions the…read moredriver drove past my location & reported the location was restricted or no one was there to receive the package. Called "customer service" and was told I had to wait 3 days to get my package. The packages were promised on Thursday 2nd, then changed to Friday. Now I have to wait until Monday the 6th. So I have to go without product for the weekend. I cannot & will not pick them up myself because I pay for early delivery. Never had this problem with UPS.

Trucking company in Tampa Florida usa . Trucking company in…read moreTampa Florida usa . Trucking company in Tampa Florida usa .

From the owner: Trucking read more

The guy did a great job delivering my new washer and dryer…read more They were very polite . And did everything as I ask !

We ordered a high-end refrigerator through Lowe's and the delivery team they contracted was beyond…read moreunprofessional. From start to finish, it was a nightmare. First, the side of the fridge that is visible to the kitchen was scratched. These things happen but I just wanted this resolved. When we pointed it out, the delivery guy stated, "It's barely visible" and tried to downplay this. It is highly visible AND THIS IS A BRAND NEW $2000+ appliance! Reluctantly he called customer service, and they offered a credit. Fine for us, but this agitated the delivery workers, one in particular. Saying this will affect his contract with Lowe's. This started a cascade of events. They said they couldn't disconnect or reconnect the water line to our fridges (old/new) due to policy (weird but fine), but when we asked to connect it ourselves just to verify everything was working -- you know, like the ice maker we paid extra for -- the guy started arguing with us, saying "That's not my job to wait and verify, take it up with Lowe's," and complained about how he'd already been there for an hour. That's not our fault? Then we noticed grease marks smeared all over our walls, door, and frame -- sloppy, careless, and completely unacceptable. Worse still, they dented our door frame while forcing the fridge through the opening because they refused to remove the fridge hinges. Their response? "Those dents were already there." My husband watched them do it and tried to protect the frame with his hands! They then scratched the side of the fridge pushing it into place. Not done yet -- they dumped the old fridge (without the doors because they insisted it was policy to leave the doors off) right under the garage door, and when we politely asked them to move it just a few inches so we could close the garage, one guy started to move it, but the other literally yelled at him to stop and told him to leave it exactly where it was because "we gotta go." This was hands-down one of the worst customer service experiences I've ever had. Rude. Aggressive. Careless. Completely disrespectful of our home, time, and purchase. Thankfully, Cynthia from Lowe's customer service was the one bright spot in this disaster. She was incredibly kind, apologetic, and took our concerns seriously. A claim has been opened, and we hope Lowe's makes this right -- but this delivery crew should not be allowed into anyone's home, period. RXO should be ashamed of themselves.

We had a multi-location shipment , requiring additional labeling and several complicated steps. It…read moreseems that some of the computerized steps on the FedEx webpage were also new, so despite the complexity happening, SHELLY was incredibly engaged and persistent and helped get it all accomplished. Also the location seemed to be overall efficient and well run. But big kudos to Shelly!

Need something printed that was emailed to me, Lauren was great! Less than a dollar with easy…read moreinstructions! Conveniently located on Causeway Boulevard. No line!

I've been using this establishment for fifteen years or more and it is always a pleasure. The owner…read moreand staff are always very helpful and the place is just very convenient. I would rather go here than to the US post office which is 100 yards down the road. Keep up the good work.

Staff was super nice and helpful. Got my packaged well packed and shipped out. Highly recommend…read morethis location and special thanks to staff for being so overboard helpfull!!

Nosotros somos los padres del niño cubano con fenilcetonuria, agradecemos inmensamente a todas las…read morepersonas de esta agencia que ha hecho posible que este producto tan necesitado para nuestro niño llegue a nuestras manos.

In my humble opinion, this is the place to go to send a package to Cuba. The staff is friendly with…read morea great sense of humor, and very knowledgable. They charge $10 a pound , which is one of the better prices here in Tampa. They check each item and provide you with a receipt. They are computerized and all my previous packages have arrived in Cuba without any problem. Packages are shipped on Wednesdays and arrive in Cuba the following Wednesday. You have to have your package in no later than that Monday. They only accept cash. Currently a flight to Havana is $389 and tourist visas are available if : 1. You came to the USA after 1970 or 2. You were born in the USA and have a relative in Cuba. 3. You are married or live or are related to someone in either of the aforementioned. It was explained to me that the banking situation applies to a Cuban who came to the US before 1970.

I moved into the area recently, and this is the only laundromat I've used. The machines are not too…read moreold, and the cost is reasonable. I try to go during the week, as it gets busy on weekends. I have not used the other services, but, know others that have. They are very personable and helpful with whatever your needs are.

Very well staffed, clean and comfortable place to do your laundry…read more It was our first time using this location and Sondra was a huge help.

Located inside the marriott hotel they are in charge of receiving all mail for all hotel guests…read more Sadly they dont contact you if you do indeed have mail. More frustrating is that when i call to have my missed package returned to sender no one can be contacted via phone as the mailbox has been full for 2 weeks straight and no one answers the phone to help. I would not reccomend this location and frankly im surprised Marriott entrusts them with guests mail and packages. Very frustrated customer!!

Hours incorrect. Closes at 6, not 6:30. Location above escalator at Marriott on water.read more

I went in on Tuesday am to ship some returns. I noticed how Tristan was interacting with another…read morecustomer who had some issues with a shipment going out. He was very professional, kind and respectful to the man. I was impressed. Everything was resolved in a good way. It was nice to see. He called me over when it was my turn. He was incredibly polite. He processed my returns while we chatted. I told him I was impressed with how he handled himself because too many times I have seen people his age completely lacking in customer service skills. I will def be returning here for my ups needs.

We walked into this location needing to ship a box over 50 lbs, and Damien made the entire process…read moreincredibly smooth. He was exceptionally friendly, welcoming, and transparent about every step of the shipping process. Despite juggling multiple tasks--running to the back and answering phone calls--he still prioritized helping us quickly and efficiently. Damien truly went above and beyond, and after a rough day, his kindness made all the difference. He absolutely deserves a promotion, a raise, and all the good things life has to offer. You rock, Damien!