Great customer service, I came in and bought a mini - fridge and Nikki was knowledgeable, friendly…read moreand even helped me load it! I'll be a return customer, definitely!

I cannot in good conscience recommend Tri Supply to anyone for any reason. Our experience with them…read morewas an absolute nightmare from start to finish, and it's astounding to me that a company can function with this level of incompetence and carelessness. We purchased a $1,300 custom back door from Tri Supply because our home was brand new, and the builder had already used Tri Supply for the existing doors. They had all the specifications and exact measurements, so this should have been a simple transaction. We met with Catherine, who placed the order for us since we wanted to replace our full-length glass back door with one that could accommodate a dog door. The first door arrived a few weeks later. After taking apart our original door, removing all the hardware, and preparing to install the new one, we discovered it was a foot too short. A glaring but forgivable mistake. Catherine apologized, admitted the error, and assured us she would fix it. The incorrect door was picked up the next day, and we waited another week and a half for the replacement. When it arrived, it looked correct, so we once again went through the painstaking process of removing and reinstalling hardware on a nine-foot solid door--only to discover that this one was 3/16 of an inch too wide, making it impossible to fit. Handling and rehanging a massive, heavy door like that is no small task, and the level of frustration we felt cannot be overstated. I am a disabled veteran with back issues so this was a tall order, quite literally. We reached out to Catherine again, stayed polite and patient, and asked for someone to come measure the door properly. Instead, we were told to measure it ourselves, which we reluctantly did. Tri Supply then instructed us to leave the door on our front porch for pickup. It sat there for five days before they finally retrieved it, despite multiple calls from us. Another week and a half passed before the next door arrived. By this point, we were beyond exhausted with the ordeal. This door finally seemed to fit--but it was damaged. It had scratches, scrapes, scuffs, and even footprints on it, as if it had been dragged across concrete and treated with complete disregard. This was the final insult in a process defined by delays, negligence, and incompetence. While the door eventually fit, the entire experience was an infuriating lesson in how a company can fail its customers at every step. Tri Supply demonstrated a shocking lack of professionalism, accountability, and care for both their products and their customers. If you value your time, your money, or your sanity, avoid this company at all costs. Only consider them if you have no other options and are prepared for weeks of frustration, repeated mistakes, and careless handling of your property.

Ordered 7 pre hung composite doors and it was a big disappointment all round. On the work front,…read morethe quality of milling and glass install was just awful: big gaps between glass and trim, unneeded routing, wrong sills, wrong astragals, way too late. Went there because of the good reviews, but regret the decision. Many thousands of dollars went into fixing up what they delivered. On the service side, Mollie is the point person for them in Austin when it comes to doors. I had read poor reviews about her and unfortunately I can only concur. Would not do business there again.

Updated October 05 2025 DO NOT BRING YOUR STUFF HERE…read moreI've been a constant client of this place since 2022. I come here every two weeks if not every other week.Service has changed lately, your stuff is not worthy anymore.Charlene Check the prices of your stuff whenever she likes or feels it's needed. I jut came today with Switch games and nintendo switch 2 games. Ones of those games we're limited edition retail value of 120$ she says she just can borrow 10$ without double checking for any prices in the sistem. The switch 2 games are 80$ brand new. Charlene and the Afro guy Just blame the new manager. Saying now the prices change because of him. People this places is not what it was. They ask for cables, controlles,Everything that comes with any sistem or Item, so they can accept any items and if you Forfeit that item and you want to buy it back, SURPRISE nothing of what you bring with that sistem or Item is not anymore.They just create bundles with loose stuff they find on the store. I say this because it happened to me a lot of times with different items.Service changed. Your stuff is not worthy. Here below is a review when started here as a client. 3 years ago This is the place to bring your stuff!! The lady's there gave me an excellent service Yuri, Tasha and Monica will give advices for what is better for you on what you looking to do or find. Don't go to any other Pawn This is the place if you want to be treated like person!!! Thanks to the Team!

Great team and constantly revolving stock. I find a diamond in the rough there weekly…read more Particularly the manager's taste in guitars.

Great spot with some hidden gems!!! If you're in the area and want a great deal this is the place…read moreto go. I was lucky to stop by when they had Christmas in July and there were so many vendors outside and Santa was there taking pictures!!! Great stuff and all at an affordable price! Definitely check them out if you're in the area.

Do not let the packaging fool you, EVERYTHING IS BRAND NEW AND IN WORKING CONDITION. This is THE…read morebest place to get clothes, household goods, and random items for dirt freaking cheap.

Better product sold my brother and me two bad Hisense refrigerators. Purchased a refrigerator they…read moresaid contact the manufacturer because I just bought it. I contacted them and they said they're not covered under the warranty because they're not an authorized retail store. Yes got a good deal on the refrigerator. Icemaker didn't work but a month my brother got one his didn't work at all. Best he can say is he doesn't know if I broke it which wasn't the case because it was working for about a month before it stopped.

Family owned local business, providing style and value…read more Decided to upgrade our fridge, wanted 28 -32 cu ft ,French door,water and ice inside ,clean doors. Made two trips to find what we wanted. Which was fine. Walkers stock changes weekly. Found a Samsung 30 cu ft ,stainless. Beautiful unit. Cost $1399 with an additional over mfg warranty of one year. Got the unit delivered the next day by John. The unit cycled for the mandated 12 hours. No ice or water in the interior pitcher. Sent a message about it to the store. Got a call back the same day. John came today to check the unit. Well the valve was reversed, so no water was flowing. After a quick spray of the kitchen, a brief mopping session, the ice maker was cycling and the interior pitcher was filling up. We were in love with the fridge regardless, now with the ice and water-- it's just....... Perfect Good place to do business. Family Local Accommodating.

Do not give this place your business!!! The customer service absolutely sucks. I returned after…read morerecieving bad service before and nothing has changed. Plenty of other great shops around town.

The guy outside with the music was polite so two stars. The ladies inside immediately made a…read morenegative comment when I walked in. Then the high prices hit me. PS5 controllers, $55, $65...the same as brand new in the store. Nintendo Switch (console) $248...but no dock. $299 brand new in stores. If you don't know, you don't know and spend more than you need to. Upsetting and no need to return.

I've always gotten more than a fair price from this gentleman! I will definitely be a life long…read morecustomer. Thank you sir!

I went in there for information and help, the guy acted like I was a bother he didnt want to hear…read moreanything I was trying to explain and told me I was wasting my time. I'm sorry but if you're going to run a business like that and someone comes to you for help and information you'd think they'd have better customer service. If you want to feel like an idiot or a waste of time then this is the place to get that treatment

Very kind, personable staff, great service. Tons of stock for any need. Would come here again…read more *they have Rambo knifes*

Product was as specified and at a good price. Delivery was also as promised. I would recommend this…read morecompany to any former military personnel looking military badges or patches.