NEVER GO TO THEM!! RUN FAR AWAY!!! The owner is a f***ing piece of shit! I gave him my computer 1…read moreand a half months ago asking them to replace my laptop keyboard. They said it would be easy and $300. I told them to go ahead and do the work. Then, 3 weeks ago, I call them for an update and the owner kept hanging up on me and telling me that they had to order the part. I asked him why they had not ordered the parts yet and I never got a call back from the owner. Then, I called last week to see if it was done and they said it was finishee. My husband went over there to pick it up today and he told me they never did any work on it. They claimed I said the part was too expensive. I don't know if they're mixing me up with someone else, but it also doesn't make sense to just keep someone's computer for over a month and not do any work. The owner is a lazy ass coward who doesn't want to take responsibility for his own behavior. I can't believe they've been in business for 25 years if this is how they treat their customers. I'm so glad I'm getting my computer back from them so that I can take it to real professionals instead. Update: I talked on the phone with the owner again and this time he told me the part never came in. I told him that's not what he has told me. He then argued with me and then hung up on me.

The elderly gentleman took liberties with my computer without advising me first. He charged me too…read moremuch for the program damage he caused. I'm still trying to get it straightened out. I ask him to get it past the Home Screen which he did (thank you) but I didn't ask him to delete vital programs. He called it "doing me a favor." Sorry, I hate giving negative feedback, but I don't see it as a favor.

Needed help replacing my screen on my laptop. I was looking for cost effective to delay the…read moreinevitable purchase of a new laptop. I sent out the SOS for help via Yelp While there were a few others that reached out, Ben's was the first and closest to me. They were willing to meet up and pick up my laptop. They offered a couple different solutions that could keep the costs down, and when it was determined a new screen was needed, sent me a link where I could purchase the parts and save on costs. The repair was fast (including the shipping for parts) and the price came in under my budget. I would def recommend using Ben's Computer for any repair! Simply the best!

Everything went surprisingly good thank goodness for the man who s the most smart man fixing…read morecomputers !phones!

I called the phone number and talked to Brian. He was very knowledgeable and professional. He told…read moreme that he would work on my computer to figure out the problem and then fix it. I dropped off my tower only and they took care of the rest. I got a call short after to tell me the issue and what they will do to fix the issue. I got a call to pick up and they went over everything they did and my machine is running 100 percent better. They even told me some thing I can do to add life to my system without trying to push me to buy. I highly recommend this company great service easy to understand. THANK YOU SO MUCH.

Brian and his assistant Lito were very professional. They responded within 30 miunutes of our call…read more,diagnosed and fixed our networking problem today. They were very considerate about our concerns and went above and beyond to fix unrelated issues which our computers were having. We highly recommend their services and we will always use them in future. Thank you Brian and Lito!

Went in thinking I needed to get my charging port fixed but was told it might just be dirty and all…read moreI needed was a cleanup and It did. Was also free which was great

Stopped by this business today, my I phone was acting weird! Lol…read more Very helpful, kind and attentive gentleman helped me straight away, got my phone to behave and was on my way in no time..! Highly recommend this business. Thank you

I have been having MAJOR issues with Outlook for the past three days. Since I work from home…read moresupporting multiple clients, this is a gigantic problem for me. I am pretty tech savvy and tried literally everything that I could find on the Web to solve the problem. No dice. I was dreading having to work with someone who might be less than experienced, and frankly I was concerned about even getting a real human on the phone, but fear not! Read on for the details of my amazing experience. I called CenCal Tek and got Dave on the phone. I walked him through the problem and the solutions I had tried. He gave me a few additional suggestions (create a new Windows profile for one, then create a new Outlook profile in that Windows profile) and walked me through the first steps. As it turned out, that ultimately helped me to solve the overall problem! All this great service in a less than 15 minute phone call! I have to say I now know where to go and who to call when I run into tech problems from this point forward. Dave was a gem, and seems to really know his stuff - at least he knew his stuff about this problem! In this day & age, it's hard to find a business that provides customer service at a 5+ Star rating, but Dave gets my "gold star" award for sure! Thanks so much for helping me get back to work so quickly. If you need help and you are on the Central Coast of CA, I say give the folks at CenCal Tek a call - you will be a pleasantly surprised as I was!

My name is Wendy and I own an antique store. My entire system went down on a Friday at 3:00 in the…read moreafternoon, not only did Dave the owner of the company rush out he loaned me a computer while fixing mine. CenCal continues to go above and beyond for me. I would recommend them to everyone

A repair is only as good as the company performing it, and their warranty only as good as their…read morewillingness to honor it. I chose uBreakiFix because they advertise a "1-Year Limited Warranty that is valid at all locations." Unfortunately, when a display defect developed and progressively worsened after my repair, the warranty claim was immediately denied without anyone physically inspecting the device. I was also told that this store was "privately owned and operated," and therefore can make decisions inconsistent with the advertised warranty that is advertised as being valid at all uBreakiFix locations: https://www.ubreakifix.com/faq. My frustration is not simply that the claim was denied; it's that the decision was made without inspecting the device and without any meaningful effort to determine the actual cause of the issue. I thought I could trust them as a national chain. Instead, they performed shoddy work and refused to stand by their advertised warranty. You're better off going with any local chain that actually cares about quality of work and customer service.

Kayla and Edgar are soooo awesome and fixed my phone problem quickly... they are our go to!!!!read more