I have never had to take the light rail, but I have take it a lot lately. THERE IS NOTHING WRONG…read moreWITH IT. Its clean and it affordable and its easy to use. I recently left my bag on the light rail and the workers were on it and recovered my bag safely and quickly. THANK YOU GUYS . KEEP DOING GOOD THINGS. INTEGRITY GOES A LONG WAY!

Right now its my only mode of transportation. the light rail has been on in schedule give or take…read moreand the prices are great and like that theres a daily maximum I have pay and the rest is covered. also for the buses they are pretty quick. I have it at three stars because it's more of an annoyance and there should be a different way of doing it, and thats checking to ensure everyone has paid on the light rail. on average i get checked 3-4 times just in the morning on the B line and sometimes by the same person and sometimes they see me scan my phone at the little kiosk. I understand the need to check but come on. There should be a way better implementation. also it creates a safety hazard when the train starts to move. Idk about every one else but thats my two cents. and one more thing for the buses, hold onto a chair because they brake hard, at least on the ones I take.

I love the Light Rail.I grew up in NY and I hate the transit system we have here for the fifth…read morelargest city in America. I take the light rail when I go Downtown or anywhere nearby. You can not beat the light rail especially for a D-Backs game. If you are going to a baseball game it dumps you off right at the stadium. I also take it for the Symphony, First Fridays, and any event I have in Phx. No expensive parking garage fees needed. It is an experience. Free entertainment and people watching for sure. If you are seeing a concert at the old America West Arena, AKA, the stadium that changes it's name too frequently for Mary to remember what it is today, the Light Rail will be free with your paid ticket. ( or at least it is as of the writing of this review. So if you are reading this much after 2018 please double check on that because they used to do the baseball stadium and then they stopped) I am patiently awaiting the Light Rail to continue to Westgate and the Cardinal's Stadium. ( I do know the name of that one today it is State Farm arena-hahahaha) I work there part time and employees have a huge Rigaramo with parking and just getting to and from work. The Light Rail would be a blessing in and out of the stadium, increase work turnover rates, and of course be great for fans too. It now takes over an hour to get out of there.

I always think it's so cool that AZ has a public transit system like this. We recently rode the…read moreLight Rail to attend a graduation ceremony at Mountain America Stadium, and we were so grateful we did! ASU actually recommended using public transit in order to keep traffic and parking issues to a minimum ... but we didn't see a big influx in folks on the Light Rail! Service was prompt and fast, and it was easy to get from Downtown Mesa to the Stadium in about 20 minutes. Thankfully, the AC was on full blast, which we were thankful for, and the car we rode in was relatively clean. Aside from the transit itself, I feel that the app/purchasing system could use some upgrades. Our party loaded up their app with $30 to purchase tickets for everyone in our group who was attending graduation, but came to find out as we were about to board the train that you can only use the app to purchase the account holder's ticket. There are also no refunds once that money is in the app, which was upsetting to learn for the purchasers who live out of state. We stood in line at the stop to buy tickets the old-fashioned way, and it all worked out that night ... however I don't think it makes much sense that you cannot purchase tickets for others in the app, and wanted to voice those thoughts here in the hopes that changes can be made to better serve Light Rail riders.

I have gotten on and off at this Valley Metro location on a few occasions. You can jump on both…read moreValley Metro Rail lines at this hub. The Downtown Phoenix Hub is the transfer point between the A and B lines. The B line is the north-south line that opened in 2025. The hub itself is located on the block formed by Central Avenue, 1st Avenue, Jefferson Street and Washington Street. To jump from the A line to the B line and back, you have to get off the light rail train that you are riding on when it stops at this hub. Then walk across the street to the station of the other line that you are wanting to go on. The first time that I tried switching trains, I was so confused. But I eventually figured it out. Both CityScape and the Suns Arena are nearby. I don't ride the Valley Metro often. But I am glad that I have it as an option for transportation. I mostly ride the light rail to sporting events and to the airport to avoid parking fees.

Unless trains holding up traffic and creating years of construction that will never payoff.read more

Vince is the best thing going in Arizona, 5 stars for sure!!…read moreVehicles are awesome, drivers are great and always on time!

Excellent service! Our drivers were both very helpful and pleasant. For the pleasure of being…read moredriven in a Chevy Suburban or better vs the competitions crowded old Ford Transit for a few extra bucks... there's no contest! On time, easy to schedule. Vince Drives you the best choice!

Uber picks up veterans for free, Drivers Bertram & Robert were great…read more The only negative: should ne no food in the cars or smoke

******DONT USE UBER!!!!!!!!! ****…read more I called Uber customer service to dispute an unknown charge on my account. During the call, the rep requested access to my phone to help me navigate the process. I allowed it and he proceeded to access my bank account and steal $975 from me!! He then attempted to charge my bank account through Uber $500 eight different times within the following hour. I have a bank statement, confirming this. The attempted charges come from Uber. I have contacted Uber on more than 15 occasions since the incident, never getting any real attention whatsoever. Instead, I always get an automated message telling me since the charges did not go through, they are closing the case. And just like that, I am dismissed! There is no getting a hold of a live human at Uber. It's all automated and it's all generic and nobody there cares about my situation. Needless to say, I will never recommend or use this company ever again. Ever. Uber is the most unprofessionally run business I've ever used in my entire life. My advice to anyone considering using Uber is to find a different service. This company is not worth giving your money to. They should be ashamed of themselves. They do not know how to treat their customers. They are unAmerican.

The Blue Line WAS a North/South bus loop winding from concrete Paradise Valley Mall down to some…read moreSouth Phoenix oasis (probably a myth since I've never been there) called the "Ed Pastor Center", and back again. The Blue Line WAS great because I could pick it up just outside my home near Squaw Peak and ride it through the Camelback corridor, down Central to downtown. Without a transfer. That's all changed with light rail. Instead of proceeding down Central to downtown, the line's new southern terminus is Central and Camelback, a fortuitous endpoint for Sweet Tomatoes & Applebees' afficionados but not so great for citizenry with taste. Or places to go. Like, uh, me. Now I trudge off the bus, sneer at Applebee's and get my cancerous tan waiting for ostensibly convenient light rail to venture downtown. It's worse coming back, timing the transfer, cuz the bus back to my house only runs every half hour. This "new improved" Blue Line (they now call it the 39, presumably for the extra minutes they've tacked onto my trip) is makin' me blue. On second thought, maybe I'll just hop in the car :- (

Funny bus driver who made everyone feel at ease. I was super lost and thankfully he was so patient…read moreand nice and found my rental. My bad can't remember his name

Very polite and courteous great driver he was very talkative and helpful regarding g the airport as…read morewell

Good guy. Friendly, good driver. Cheaper than car share services. No frills, clean car. I'd use…read moreagain.