I love the Light Rail.I grew up in NY and I hate the transit system we have here for the fifth…read morelargest city in America. I take the light rail when I go Downtown or anywhere nearby. You can not beat the light rail especially for a D-Backs game. If you are going to a baseball game it dumps you off right at the stadium. I also take it for the Symphony, First Fridays, and any event I have in Phx. No expensive parking garage fees needed. It is an experience. Free entertainment and people watching for sure. If you are seeing a concert at the old America West Arena, AKA, the stadium that changes it's name too frequently for Mary to remember what it is today, the Light Rail will be free with your paid ticket. ( or at least it is as of the writing of this review. So if you are reading this much after 2018 please double check on that because they used to do the baseball stadium and then they stopped) I am patiently awaiting the Light Rail to continue to Westgate and the Cardinal's Stadium. ( I do know the name of that one today it is State Farm arena-hahahaha) I work there part time and employees have a huge Rigaramo with parking and just getting to and from work. The Light Rail would be a blessing in and out of the stadium, increase work turnover rates, and of course be great for fans too. It now takes over an hour to get out of there.

We have lived in the Valley long before the Phoenix light rail was installed. Since then, we have…read moreused the service to attend concerts, ball games, the Tempe Arts Festival, and more, until we tried to use it on the 4th of July last year. It was a disaster!! The light rail no longer took us to the regular venues we have visited but dumped us off .8 miles from Chase Field. We were then supposed to cross an intersection twice and wait for another train. We waited in the heat until we just decided to walk to Chase Field. By the time we arrived, we were hot, thirsty, and miserable, and a train never passed by us, so one never came. Finding the train to return home was equally a huge pain! So we hadn't used the light rail again until yesterday to get to Chase Field on the 4th of July. We thought Valley Metro might have fixed this transportation catastrophe. They did not. In fact, it was worse! Valley Metro claims we could "enjoy the 8-minute walk" to Chase Field. Once again, no second train came, so we walked .8 miles in the blazing heat for 20 minutes (I checked my GPS to get an accurate distance and time)!! When trying to return home, we had to walk back to Central and had no idea which train would take us back. Valley Metro has ruined what originally was a good transportation option to downtown, but no longer. If anyone is elderly, has a disability, health issues, or trouble walking, avoid this mess! If you drive, take an Uber or a taxi, or even ride a horse, you will be happier if you need to go to an event downtown. Valley Metro should be ashamed of what they have done to what used to be good transportation.

Right now its my only mode of transportation. the light rail has been on in schedule give or take…read moreand the prices are great and like that theres a daily maximum I have pay and the rest is covered. also for the buses they are pretty quick. I have it at three stars because it's more of an annoyance and there should be a different way of doing it, and thats checking to ensure everyone has paid on the light rail. on average i get checked 3-4 times just in the morning on the B line and sometimes by the same person and sometimes they see me scan my phone at the little kiosk. I understand the need to check but come on. There should be a way better implementation. also it creates a safety hazard when the train starts to move. Idk about every one else but thats my two cents. and one more thing for the buses, hold onto a chair because they brake hard, at least on the ones I take.

Dangerous Negligence Disguised as a Service I have used and…read morereviewed plenty of services, but what happened to my roommate demands to be documented publicly. She got off her shift at 9 PM and waited for her scheduled pickup until midnight. Three hours. Alone. At night. Her phone had died, and apparently that was enough justification for this company to simply abandon her. No attempt to follow through, no contingency, nothing. A transport service that cancels a ride because they couldn't reach the client instead of just showing up to the scheduled location at the scheduled time is not a transport service. It's a liability. She was stranded and unreachable until a manager happened to notice her still there and let her charge her phone so she could get an Uber home. A stranger's kindness did this company's job for them. A woman alone outside late at night is vulnerable. That is not a dramatic statement. That is reality. The fact that this company's response to a minor obstacle was to leave a client stranded for three hours rather than simply show up speaks to a fundamental disregard for customer safety. Consider this a formal warning: if anything like this happens again, we will be pursuing every legal avenue available to us. A transport service that abandons clients in unsafe conditions has real liability exposure, and we are prepared to act on that. Do not use this service if you value your safety or the safety of anyone you care about.

Zero stars will be given for the Broadway Curve! We have gone through about 4 windshields in the…read morepast year just driving through on the road. Rocks fly everywhere! The construction has been going on for way too long and they (ADOT) are constantly messing with the lanes and messing with the flow of traffic. Drivers do NOT pay attention through this area and there have been multiple accidents in this area. Maybe when the construction is over it will get slightly better? Not a fan!

Surprisingly enough, the first day I was in Scottsdale, it was gray and rainy. Just my luck. But…read morethe Scottsdale Trolley came to our rescue, as we wanted to continue exploring the Old Town area. The Scottsdale Trolley is a FREE, public trolley that runs every 15 minutes. No questions asked, you can hop on the trolley at one of the many stops around the downtown Scottsdale area and ride to your next stop. The route isn't very long. You can actually walk the entire downtown Scottsdale area. But you won't want to do that when it's raining. When we took this on a Tuesday afternoon, there was only one other person on the trolley, so not sure when it gets busy or packed. But we were glad to ride this trolley through town to avoid the rain. It's very cool that the city provides this service for the public.

This has been a $#!t show since MTM Transit took over. Five stars yesterday, one star today. Snip…read moresnap, my review whiplash. "Waited over an hour. Detours with no notice. Routes feel inconsistent, and I'm standing here missing my connection." Reliable headways, timely alerts, and published detours." Hopeful for consistency, but today, my patience missed the last trolley.

This is a great option for intercity transportation and it is CLEAN, convenient and comfortable…read more Did I mention it is FREE? The supervisor, Paul was amazingly generous. He offered us water while we waited for our connection. I had never met him before but I surely appreciate his hospitality . Thank you Orbit drivers for being helpful to the new rider and fan, me!

I've never ridden on an Orbit bus, but I've been a grad student at the Tempe campus for a few years…read moreand man, I have never seen such erratic driving. Buses suddenly cutting out from a stop into the right lane while you are in it forcing you to swerve into the middle lane to avoid hitting them, drifting into neighboring lanes and other traffic while making right turns, breaking right-of-way laws at intersections and refusing to stop even when they're inches from another car, etc. And of course I've lost count of how many times a bus has GUNNED IT while I'm in the middle of a crosswalk as a pedestrian, like they're threatening to run me down if I don't get out of their way. I don't know that I've ever seen an Orbit driving normally. Tempe is already a difficult city to drive in, I'm not sure how I would feel riding in a vehicle that stomps on traffic laws as much as these ones do.

The Blue Line WAS a North/South bus loop winding from concrete Paradise Valley Mall down to some…read moreSouth Phoenix oasis (probably a myth since I've never been there) called the "Ed Pastor Center", and back again. The Blue Line WAS great because I could pick it up just outside my home near Squaw Peak and ride it through the Camelback corridor, down Central to downtown. Without a transfer. That's all changed with light rail. Instead of proceeding down Central to downtown, the line's new southern terminus is Central and Camelback, a fortuitous endpoint for Sweet Tomatoes & Applebees' afficionados but not so great for citizenry with taste. Or places to go. Like, uh, me. Now I trudge off the bus, sneer at Applebee's and get my cancerous tan waiting for ostensibly convenient light rail to venture downtown. It's worse coming back, timing the transfer, cuz the bus back to my house only runs every half hour. This "new improved" Blue Line (they now call it the 39, presumably for the extra minutes they've tacked onto my trip) is makin' me blue. On second thought, maybe I'll just hop in the car :- (

This is a free 'shuttle' service through-out Scottsdale - as far North to the Gainey Suites, to the…read moreWest @ InterContinental Montelucia Resort, down south to Scottsdale Fashion Square. A fantastic service which is provided for resort visitors to be able to see Scottsdale & visit great dinning & shops without getting lost or getting out their wallet! The drivers are informative, friendly & funny.

Please remove the Scottsdale Trolley map that claims it travels between downtown Scottsdale and…read moreSalt River Fields every 30 minutes. We wasted over an hour waiting for this yesterday for a spring training game, and only made it as far as the Indian Pavillions shopping center. This is false and misleading advertising and all you're doing is pissing people off.

I wish they had this when I was younger cause I would have used it all the time. If you follow the…read morelink you can get all the info you want about it. I have used it a couple of times to go to the library and to get to Loloma station to catch a bus. I cannot think of anything bad to say about it, and if I could I wouldn't cause its free to use. And how can one bitch about something they are getting for nothing.

It's a nice way to get around South Scottsdale for free. Check out the route maps so that you know…read morehow to get to your destination. There can also be some real characters onboard so enjoy the free entertainment on your ride!

Another successful trip by the team at Vince Drives You. Leroy was amazing. 15 min early. Great…read moredriving and safe. Incredibly clean vehicle. Comfortable and spacious. Truly a professional outfit and will not go elsewhere. Thank you Leroy I appreciate you.

I have ridden with 3 of Vince's drivers now - Tawni, Leroy and Kari and I adore them! Vince is…read moreextremely accommodating and was ready and available for me through 3 different flight delays and a cancellation. I've never had to worry about getting to or from the airport in a timely manner and my family and I have been in safe hands. Highly recommended! I will always book with Vince and his team!