Right now its my only mode of transportation. the light rail has been on in schedule give or take…read moreand the prices are great and like that theres a daily maximum I have pay and the rest is covered. also for the buses they are pretty quick. I have it at three stars because it's more of an annoyance and there should be a different way of doing it, and thats checking to ensure everyone has paid on the light rail. on average i get checked 3-4 times just in the morning on the B line and sometimes by the same person and sometimes they see me scan my phone at the little kiosk. I understand the need to check but come on. There should be a way better implementation. also it creates a safety hazard when the train starts to move. Idk about every one else but thats my two cents. and one more thing for the buses, hold onto a chair because they brake hard, at least on the ones I take.

Paratransit schedulkng is horrible. My appointment was scheduled for 1:00pm. Paratransit picked me…read moreup at 12:00pm. The transit time was 15 minutes. My appointment lasted until 2:00pm. My return ride was scheduled for 3:00pm. Two additional riders were picked up. I got home at 4:20pm. From start to finish over 4 hours with the appointment lasting less than an 1 hour. The remainder of the time was waiting for paratransit. This is unacceptable. The wait times have gotten progressively longer.

The worse public transit system the rail will wait about 20 minutes at one stop for no reason…read moreconsistently and the operators will drive the rail especially slow as well the workers themselves will each tell you something different in regards to payment the most un reliable transit system

Had to change trains to get from Chase Field to Central Ave and Camelback Rd going West. 1st train…read moregoing out of service. Closest Metro stop on Central Ave and Washington was closed. Had to walk to Van Buren. So confusing. No communication anywhere. Well at least the Dbacks won

I consider this the chariot of the people. I absolutely love public transportation and the light…read morerail is a great way to get around Phoenix and the metro area. I wish they would expand the service throughout the valley instead of just cutting down the middle. The fair is very cheap, $2 for a one way ticket anywhere is great deal anywhere. I especially like that its on time, clean and accommodates bikes. Next time I need to go down town I will just take the train. It's cheaper and a lot faster.

I have gotten on and off at this Valley Metro location on a few occasions. You can jump on both…read moreValley Metro Rail lines at this hub. The Downtown Phoenix Hub is the transfer point between the A and B lines. The B line is the north-south line that opened in 2025. The hub itself is located on the block formed by Central Avenue, 1st Avenue, Jefferson Street and Washington Street. To jump from the A line to the B line and back, you have to get off the light rail train that you are riding on when it stops at this hub. Then walk across the street to the station of the other line that you are wanting to go on. The first time that I tried switching trains, I was so confused. But I eventually figured it out. Both CityScape and the Suns Arena are nearby. I don't ride the Valley Metro often. But I am glad that I have it as an option for transportation. I mostly ride the light rail to sporting events and to the airport to avoid parking fees.

Excellent service! Our drivers were both very helpful and pleasant. For the pleasure of being…read moredriven in a Chevy Suburban or better vs the competitions crowded old Ford Transit for a few extra bucks... there's no contest! On time, easy to schedule. Vince Drives you the best choice!

Vince is the best thing going in Arizona, 5 stars for sure!!…read moreVehicles are awesome, drivers are great and always on time!

It's safe,clean,and of course centrally located across the street from the Ymca,Asu, and few banks…read more Just be aware of your surroundings in the early morning and at night

Uber picks up veterans for free, Drivers Bertram & Robert were great…read more The only negative: should ne no food in the cars or smoke

******DONT USE UBER!!!!!!!!! ****…read more I called Uber customer service to dispute an unknown charge on my account. During the call, the rep requested access to my phone to help me navigate the process. I allowed it and he proceeded to access my bank account and steal $975 from me!! He then attempted to charge my bank account through Uber $500 eight different times within the following hour. I have a bank statement, confirming this. The attempted charges come from Uber. I have contacted Uber on more than 15 occasions since the incident, never getting any real attention whatsoever. Instead, I always get an automated message telling me since the charges did not go through, they are closing the case. And just like that, I am dismissed! There is no getting a hold of a live human at Uber. It's all automated and it's all generic and nobody there cares about my situation. Needless to say, I will never recommend or use this company ever again. Ever. Uber is the most unprofessionally run business I've ever used in my entire life. My advice to anyone considering using Uber is to find a different service. This company is not worth giving your money to. They should be ashamed of themselves. They do not know how to treat their customers. They are unAmerican.

Funny bus driver who made everyone feel at ease. I was super lost and thankfully he was so patient…read moreand nice and found my rental. My bad can't remember his name

Very polite and courteous great driver he was very talkative and helpful regarding g the airport as…read morewell

Good guy. Friendly, good driver. Cheaper than car share services. No frills, clean car. I'd use…read moreagain.