We want to recommend Central Sewing Services very highly. We developed an issue with our zigzag function on our Elna machine, called about a repair, and Steve Woodbury answered the phone. Steve asked about the machine's problem and asked to send him a photo of the sewing machine. He called back in five minutes with a price quote. When asked when we could schedule the repair, we were told we could come to the shop, or he could make a house call. We choose house call. Steve told us he could be there in 30 minutes if that were convenient. Steve quickly diagnosed the problem, made the necessary repair, and offered suggestions for long-term care of our sewing machine. Throughout the service call, Steve was professional and knowledgeable. From start to finish, he was here an hour and a half. Steve just provided excellent customer service. read more