Had a little scheduling snafu, but it was addressed quickly. Technician showed up in time as…read morescheduled, was very knowledgeable and very deliberate in repairs to our refrigerator. Tech verified everything was working as required multiple times prior to completing all the work. Cost seemed to be very competitive from what I have seen/heard from others.

had an absolutely horrible experience with this company from start to finish…read more First, the scheduling was a mess. I called on a Saturday and was told I could be seen Tuesday morning between 8 AM and 12 PM. At 1 PM, I received a call apologizing and was told someone could be there by 2 PM. Nobody showed up. I then rescheduled for Friday morning, again between 8 AM and 12 PM. The technician didn't arrive until around 5 PM. When the technician finally arrived, he checked my breaker box (which I've never had a refrigerator repair technician do before), looked at my refrigerator, unplugged it, and told me to let it sit for 15 minutes and plug it back in. He then stated that if it didn't work, it was probably the circuit board. That was it. He pulled the refrigerator out but never removed the back panel, never inspected the components, never cleaned the coils, never checked the fan, and never performed any meaningful troubleshooting. I specifically left the back panel alone because the appliance instructions state it should only be removed by a technician. After paying for what amounted to almost no service, I decided to investigate myself because I couldn't afford to waste money on another service call. I removed the back panel and immediately found that the coils were extremely dusty, proving they had not even been cleaned or inspected. I also found that the fan was not running. The manufacturer's service manual was attached inside the panel, so I looked up the diagnostic information and retrieved the error code. Surprise--it wasn't the circuit board at all. The issue pointed to the fan. I was able to do more troubleshooting in a few minutes than the paid technician did during the entire visit. To make matters worse, I was overcharged by about $30. I was told over the phone that paying by card would be cheaper, so I paid by card. That turned out to be false. When I called the office to ask about it, I was met with attitude from the woman who answered. She claimed I was supposed to call separately to make payment in order to receive the discount. Not once during any of my calls was I told that. So to summarize: * Missed appointment windows and hours-long delays. * Technician did virtually no diagnostic work. * Incorrect diagnosis. * Didn't inspect or clean obvious problem areas. * Overcharged compared to the quoted price. * Poor customer service when I called to address the issue. I paid good money for someone to come to my home and do less troubleshooting than I was able to do myself with the manufacturer's manual. I am extremely disappointed and would not recommend this company to anyone. Save your money and look elsewhere. If I could give 0 stars, I would.

They have just what you need for you do-it-yourself appliance repair needs. Look up the part number…read moreon the part or online, give them a call.

Quick reply time, service was fast and now my dryer is fixed. Very happy with S&K, we will…read moredefinitely use them again in future.

We had a wonderful experience with BJ Appliance. They returned our service request call the same…read moreday and were available the day afterwards. The technician replaced our torn dryer vent and completely disassembled our dryer and removed the collected lint. We were very happy with BJ Appliance's prompt, professional service and reasonable pricing. As a side note, their new phone number is 614-306-9313. The number is also listed on their website.

I love shoving too busy all the time. I'm glad that they close my house. All the stuff is good…read morefresh and hot food. Thank you so much for help us for that.

Eddie came to my home on a Saturday! He fixed a short in the wiring in my dishwasher. He was honest…read moreand didn't try to charge me for something I didnt need. He even called to let me know he would be a little later than discussed.

The first time John's Appliance fixed our fridge, we thought he was too good to be true. The second…read moretime he came to fix a different fridge, we were convinced that John's Appliance Repair is one of the best true examples of outstanding workmanship, skill and talent. He really knows what he's doing. Is a great family man. Fantastic work ethic. Reasonably priced. Once he fixes it, it stays fixed.

My Maytag dishwasher wasn't working, they came and gave an estimate. It was a case of repair or…read morereplace (cost wasn't too dissimilar), but I had such confidence in the service tech Jamie, that I went the repair route (one less appliance in a landfill). From scheduling, ordering parts, scheduling install and install everything was a breeze. Janessa in the office possesses great communication skills as well. Five Stars start to finish.

Wall oven had an electronic door lock glitch. A tech named…read moreJamie came out and found the problem and pointed out the unsatisfactory installation done by whoever did installs for Big Sandy Stupid Store ( they suck) three or so years ago. Took a few days to get a new part (weekend). As soon as the part arrived, Jamie came out and installed and tested it. Very courteous and PROFESSIONAL. Cost was a little south of $500 which I thought was reasonable.

I used Laurie Mechanical for a stove issue I was having. They did a great job and communicated well…read morethrough out process. I would use them again I really enjoyed their upfront pricing. That took away not knowing what to expect.

I patiently waited over a week for the service person to arrive and reached out several times. All…read morethe repair companies are booked days in advance. I reached him and he apologized on Thursday. We booked for Friday, he again, did not call or show up. I do not recommend this company if you have an emergency service need. Unfortunately, because it's my primary refrigerator and my kids are home for the summer, so it was filled with food, I took time away from my work. Since he did not show up, I had to throw away food and will receive no compensation for the lack of service. Please do not use this company.

Did a fantastic job fixing our dishwasher. He was quick to respond and quick to get to our house…read morefor the repair. Will use again if we need another repair.

Great job, hired to repair stove and dishwasher -- he provided a free estimate on my fridge as well…read morebut unfortunately the work was not worth keeping the fridge. Will definitely repeat if I have any appliance problems.

Our refrigerator was leaking and we didn't know how to fix it or who to call. I decided whoever…read moreresponded first got the job. They came out the next day(less than 24 hours later) and fixed the problem in about 45 minutes. Very pleasant customer service and response. Would not hesitate to use them again

Technician was on time, knowledgeable and professional. Repaired my refrigerator in less than an…read morehour and a half.