I called Appliance Pro about my 6 yr old Whirlpool Microwave that suddenly…read morestopped working. Jim answered the phone and asked me a few questions a to send him photos and the Model Number along with my address. He was at my place within 3 hrs and let me know when he was on his way. After taking the microwave apart and checking the breaker switch, he determined that no parts needed replaced and noted that my microwave does not include a Pause Button. We figured out that the day it broke I had opened it before the programmed time was up more than once while making a frozen dinner that needed stirring several time during the cooking process. It now is Working Great and price for his visit and diagnosis was so reasonable- Highly Recommend Jim!!!

Jim is super knowledgeable about appliance repair. He is no nonsense, explains repairs in layman's…read moreterms and is very reasonably priced. He fit in my refrigerator repair the day I called (the day after Christmas!).

Great place for repairs. They were quick to respond and came out and fixed my refrigerator issue…read moreright away which is what you want. The technician was nice as well. Thank you.

I will never trust another company to handle my appliance repairs. This company is honest, upfront,…read moreand does fantastic work. I can't recommend them highly enough. They've saved me so much money by repairing verses replacing my products.

I moved to NW Ohio in 2018. Shortly after, I called the Appliance Center and their technician came…read moreand changed the compressor on my fridge. I was happy with that service. In 2021, I remodeled my kitchen and bought my kitchen from their Maumee location. This time, they kept changing delivery dates and caused long delays in my project. I was mad but tried to be understanding given the pandemic. In 2025, the touch panel of the microwave oven they had sold me stopped working. I called them and explained the problem. They sent out a technician whose diagnosis after two minutes was (and I quote directly) "Touch panel failure". Duh! He then spent about 10 minutes on his computer and told us the part was not showing available and that we had to get a new unit. He did not take the microwave oven out of the cabinet, did not check whether the power was plugged in, did not open the back plate and look inside. He did nothing but try to use the touch panel. They he charged us $128.22 and left. Since I was busy at the time and had the old microwave that I could use temporarily, I postponed fixing the issue. Last week, I removed the microwave from the cabinet, opened the backplate and (after reviewing the user manual and watching a bunch of DYI videos on YouTube) figured that the internal fuse was blown. So I called GE parts hotline and ordered a new fused directly from the brand. After replacing the blown fuse, the touch panel lit up and the microwave oven started working. What bothered me was the fact that the technician had no interest in finding the cause of the touch panel failure and moved too quickly to advising us to order a new oven through them. Having fixed the problem myself, I called them up and asked to speak to the service department manager. I tried to explain everything chronologically but the manager was impatient, cut me off multiple times, and defended the technician's actions. He basically shut me down. I called a second time yesterday, hoping to talk to someone who cares about the Appliance Center's image, like the owners of the business. I was again routed to the service department manager, who repeated his earlier response. Not only the technician didn't do their job right for the price we were charged, but the manager was indifferent and uninterested in the experience that I, as a loyal customer, was trying to share with them. They lost me as a customer forever. I hope those reading my review will exercise caution when calling the Appliance Center for repair services.

These guys have saved us so much money. They helped us diagnose the problems on the washer, dryer,…read morestove, air conditioner and refrigerator. We bought the parts from them and they even told us to look up the part on YouTube for installation directions. If we could give more stars, we would!

My A/C went out on the hottest day of the year thus far. He responded promptly and was able to fit…read moreme in the same day. He was able to diagnose the problem and repair it promptly. This is my 2nd time using this company and would recommend it.

Jason was awesome! we appreciate him coming out as soon as he could and extending his work hours to…read morefix our dryer. He was super accommodating, fast, and reliable! I would recommend him!

i am SO THANKFUL that they were able to bring me a new washing machine, hook it up, made sure it…read moreruns, and took my old one away. and all for a decent price THANK YOU!!!!!

I hired GS Appliance Repair to fix my dryer, which was spinning but not producing heat…read more Before the service even began, there was a scheduling issue -- we set up an appointment time, but he couldn't make it due to being tied up with another complicated repair. I should have gone with someone else at that point, but he offered a discount to reschedule the next day, so I agreed. The service call cost $150 (paid in cash) after the discount. He was in and out in under 15 minutes and says he replaced the hi-limit thermal cutoff. The dryer produced heat briefly that day, but when I first used it a few days later, the problem returned -- spinning with no heat, exactly as before. When I contacted him about the issue, he explained that a "proper repair" would require a full internal diagnostic, airflow inspection, and cleaning -- work that was not done during the first visit. He said this type of complete repair would typically cost $250-$350, and eventually, he offered to apply a credit from the first visit and complete the work for an additional $100 (bringing my total to $250). My concern is that the initial visit addressed only an immediate symptom without diagnosing the root cause. For $150, I expected a thorough evaluation, not just a quick part replacement. A proper eval and repair should have included checking airflow, testing all thermostats and safety components, and internal cleaning from the start. I declined the additional service and requested a partial refund, which he agreed to provide. As of today, I have not received it. In hindsight, I should not have paid in cash. [Edit: After this review was posted, I received the refund.] If you hire this service, I recommend clarifying upfront exactly what diagnostic work will be included and what the total cost might be if additional repairs are needed.

When I walked in the guy was on the phone talking to his daughter which I understand but I was a…read morecustomer prices are marked if you're looking for used appliances for a rental property or second home or whatever it's okay place to go to they do deliver $50 for delivery and they do bargain

Update: The sister location in Reynoldsburg heard what happened and came to our rescue! Thank you…read moreguys for coming to check the old refrigerator. After finding out it was bad they setup an appointment to drop off a new refrigerator. Works perfectly. Thank you so much. My family and I are so grateful! Old review: I did Acima buy now pay later option. We brought our appliances home, first refrigerator was bad so we drove it back to them a few days later. Second refrigerator was bad so we called and expected for them to think "well this is the second refrigerator maybe I should go myself to fix". No, the owner, the older man got on the phone and spoke to us like we were crap. My husband stayed calm. The old man yelled and yelled "maybe it's your house!! We are not going, you bring it back!!" And he hung up on us. What kind of customer service is that!? It's been two weeks. We haven't called back. We called Acima but now no one at the appliance store is answering Acima's calls. They don't want to fix it or they don't want us to return the item. So my family and I are living out of one cooler waiting for them to answer Acima so they can make right what they wronged. The younger guy is respectful but the older man is just rude and disrespectful. He speaks to his customers HORRIBLY. We would like to just get the refrigerator fixed or a third one or just cancel the entire order. We literally bought $3,000 worth of appliances and this is how they treat us. That's horrible business and so heartless of them to not care that they do things like this to families. It's just very disappointing. Maybe by the grace of God he'll feel bad because we just literally want a working refrigerator. That's it. We live 1 mile from their store.

We had a wonderful experience with BJ Appliance. They returned our service request call the same…read moreday and were available the day afterwards. The technician replaced our torn dryer vent and completely disassembled our dryer and removed the collected lint. We were very happy with BJ Appliance's prompt, professional service and reasonable pricing. As a side note, their new phone number is 614-306-9313. The number is also listed on their website.

I love shoving too busy all the time. I'm glad that they close my house. All the stuff is good…read morefresh and hot food. Thank you so much for help us for that.

Took my Dyson vacuum in because it wasn't running. Expected a large repair bill. Very happy that…read moreit was only $25. This place is honest, quick, and great service.

Luke has always been so helpful I collect vacuums when I…read moreneed a new belt or filter bag or anything else they can help