Hands down The BEST laundromat I have ever been too! Miss Ferguson is the MVP! She greeted me and…read morehelp me bring my clothes baskets inside. She also showed me have load my card and get started! You got a wonderful employee... give her a raise... lol! The place is spotless! Everything was clean and well kept! Everyone was friendly and helpful! I really like this place! I will return! Shout out to Ms Ferguson!!!!

Clean, well lit establishment with new machines in various sizes. Personnel are both friendly and…read morehelpful. Hours of operation is ideal. This business operates using cards that can be purchased on site.

Best laundromat I have ever used. Clean. Safe Take your own toilet paper…read more No sink to pre wash but there are reasons for that... people WILL make a mess and leave it for others. Spray stains with stain treatment before you load up the car. Right beside Dunkin Donuts if you are a fan.

This laundromat is great! One of the owners was on site and was very helpful and friendly. My wife…read moreand I chatted with him as we waited for our laundry to finish.

I had 67 pounds of work tablecloths - I dropped the off at 5 pm and they were ready for pick up the…read morenext morning. They were clean but also folded nice and neat. The staff was so nice, easy parking and right off 95. Very clean.

When you're an empty nester....and lazy, this is the spot for you. Someone told me about this place…read morenot long after my son left home, and I've been using them ever since. $1.00 per pound gets your laundry washed, dried, and folded. They really do a great job. I'm sure it may not be as good a bargain if you have a larger family, but it fits my lifestyle. I usually have 10-12 lbs per week that I don't take to a dry cleaner. Make sure you tip.

This is a clean, well-kept laundromat with a variety of machine sizes. Everyday there are specific…read moremachines on sale. Not specfic sizes but actual machine numbers. The discounted machines can be referenced on the wall. Unlike most laundromats where the machines of the same size are grouped together, this one has sizes small to large in a row & then start again. I find that to be well thought out and convenient. Why the low rating? 1) The only method of payment accepted by the washing machines & dryers is their proprietary payment card. This is not that unusual but it's not my preference because I think customers end up losing money. Anyway, you can only top up the card with cash. The machine is equipped to accept credit /debit cards but the owner has not enabled it. 2) The washing machine cycle settings (i.e. gentle, normal, permanent preas etc.) aren't well defined in writing leaving customers to rely on the owner - Kim - to explain. When I asked her, she seemed annoyed. Instead of answering my questions directly she told me which setting I should use - without asking what my priority was. The gentle cycle doesn't wring out the clothes. I learned that through trial and error. 3) You must start with one dollar on a dryer. You can only top up the machine with 0.25 at a time quarter while the dryer is still running. If you wait until the dryer stops, you have to put a full dollar in again. To ensure that I only paid for the time I needed I checked the clothing frequently. Kim came over and scolded me saying that I was wasting the gas by opening the door so often. Of course she'd prefer that I waste my money paying for drying time that I don't need. I did not appreciate being scolded like a child. Knowing I was a new customer, she should have informed me nicely and made a suggestion on how I could be efficient with the drying time. It was during that incident that I decided I wouldn't return. Of course, I still had to return one more time because there was money on the card but that was it.

From outa town looking for a Laundromat is not easy to find around here.. But we found one that was…read morenot busy and clean. Always a must for me. 4.00$ per load. Plenty of machines, and if no luck here there's another to the left but it was a lot busier. Hope this helps

5 stars. they now offer pick up and delivery thru their website www.thewashfactories.com…read moreas easy as ordering uber eats amazing!!

Of the laundromats I've been to, this is by far the nicest!! Love the hours and it's clean and well…read moremaintained! I've never had a problem but have witnessed others experience malfunctions

Clean. Big. So easy to utilize. Grab a card, load it. All the detergents and laundry fixings are in…read morea vending machine. Washers even have a rinse / clean before use option. My favorite laundromat in Wilmington.

Everytime you come to the Governor Printz location, it's always vehicles parked along the sidewalk…read moreand you can never unload your laundry. And the vehicle stay there until these customers are done there laundry. The owners need to enforce the no parking in front of the laundromat. It's really easy to call the non emergency police number and have the enforce this policy aswell. Bet when they start getting tickets they'll ho park their cars.

I give them 0 stars, staff is rude and nasty . Was told they were going to take my clothes out the…read moredryer if I didn't remove them, did not offer compensation for unused time , nasty attitude

Nice people to help out with machines only problem was the music was WAY to loud like overly loud…read morebut the people there are nice.. but I think the one lady older but younger looking I think she was on drugs

Love to come here I always do love the friendly atmosphere and always willing to help with a smileread more

This is by far the best experience I have ever had coming to the Laundry Mat. Mr. Lincoln has put…read moretogether a customer experience like no I have ever seen in this type of environment. One Sunday I just needed to find a laundry mat close to my home since my 2 yrs old daughter wet my comforter and I did not want to place in my washer. I ran here thinking it would be just like any other and boy was I shocked. The owner so happens to be a customer of mines at the bank, but the music, the free snacks for customers, the cleanliness and most importantly the professionalism is unmatched in this industry but more so even more unmatched with any establishment I have been to in Delaware. Thank you Mr. Lincoln and L Laundry for be the catalyst for a great customer experience... I truly appreciate this awesome environment. Be Blessed On Purpose K. Emmanuel Magruder