Came here on a Sunday and needed a wash and fold same day. Let me tell you, service was…read moreexceptional. They were about to turn around the service within 3/4hrs and you get a text message to notify you when it's done. A little bit on the pricey end compared to another laundromat close by but I would come back.

Clean. Big. So easy to utilize. Grab a card, load it. All the detergents and laundry fixings are in…read morea vending machine. Washers even have a rinse / clean before use option. My favorite laundromat in Wilmington.

always clean!!! Attendants are always cleaning the place! I love that! And the playlist is always…read moreon point!

5 stars. they now offer pick up and delivery thru their website www.thewashfactories.com…read moreas easy as ordering uber eats amazing!!

I have been coming to the Wash Factory for years always clean and professional, today was a…read moredifferent story I had to wipe out the washer and the floor needed to be swept lint and hair clusters all over the floor The bathroom had no toilet paper , very disappointed. I have been recommending the wash factory to all my clients , I hope this is a one off experience

Super clean facility & wonderful staff. Highly recommend. Love how she also helps the communityread more

Very clean & pleasant, helpful staff but no A.C. only fans, so u sweat while doing laundry. I'm…read moreupset staff didn't inform me they were having a special, which would have saved me $ because I spent close to $100.00. I found out after I was done washing by a sign they posted in the Chinese restaurant. A heavy set man was also a bit rude to my husband when he came in later to help me, yet I was treated kindly. Very soothing atmosphere. Debating whether I will return

Love to come here I always do love the friendly atmosphere and always willing to help with a smileread more

This is by far the best experience I have ever had coming to the Laundry Mat. Mr. Lincoln has put…read moretogether a customer experience like no I have ever seen in this type of environment. One Sunday I just needed to find a laundry mat close to my home since my 2 yrs old daughter wet my comforter and I did not want to place in my washer. I ran here thinking it would be just like any other and boy was I shocked. The owner so happens to be a customer of mines at the bank, but the music, the free snacks for customers, the cleanliness and most importantly the professionalism is unmatched in this industry but more so even more unmatched with any establishment I have been to in Delaware. Thank you Mr. Lincoln and L Laundry for be the catalyst for a great customer experience... I truly appreciate this awesome environment. Be Blessed On Purpose K. Emmanuel Magruder

I took my clothes there to wash and had 3 different machines take my money which was never refunded…read moreto me so I spent $18 before I was able to wash a single garment GO SOMEWHERE ELSE!!!!!

Had to use their dryers when mine decided to quit working. It was my first time in my 44 years ever…read moreusing a laundromat. I don't understand why there's negative reviews??? Some people are so picky and complain about the dumbest things. Just suck it up or get your own machines! Wasn't crowded at all (only one other gentleman washing clothes) Change machine worked, dryer worked great and the place was clean enough for me. I will be back again until parts are delivered for my dryer.

Best laundromat I have ever used. Clean. Safe Take your own toilet paper…read more No sink to pre wash but there are reasons for that... people WILL make a mess and leave it for others. Spray stains with stain treatment before you load up the car. Right beside Dunkin Donuts if you are a fan.

This laundromat is great! One of the owners was on site and was very helpful and friendly. My wife…read moreand I chatted with him as we waited for our laundry to finish.