Hands down The BEST laundromat I have ever been too! Miss Ferguson is the MVP! She greeted me and…read morehelp me bring my clothes baskets inside. She also showed me have load my card and get started! You got a wonderful employee... give her a raise... lol! The place is spotless! Everything was clean and well kept! Everyone was friendly and helpful! I really like this place! I will return! Shout out to Ms Ferguson!!!!

Clean, well lit establishment with new machines in various sizes. Personnel are both friendly and…read morehelpful. Hours of operation is ideal. This business operates using cards that can be purchased on site.

Came here on a Sunday and needed a wash and fold same day. Let me tell you, service was…read moreexceptional. They were about to turn around the service within 3/4hrs and you get a text message to notify you when it's done. A little bit on the pricey end compared to another laundromat close by but I would come back.

Clean. Big. So easy to utilize. Grab a card, load it. All the detergents and laundry fixings are in…read morea vending machine. Washers even have a rinse / clean before use option. My favorite laundromat in Wilmington.

Everytime you come to the Governor Printz location, it's always vehicles parked along the sidewalk…read moreand you can never unload your laundry. And the vehicle stay there until these customers are done there laundry. The owners need to enforce the no parking in front of the laundromat. It's really easy to call the non emergency police number and have the enforce this policy aswell. Bet when they start getting tickets they'll ho park their cars.

5 stars. they now offer pick up and delivery thru their website www.thewashfactories.com…read moreas easy as ordering uber eats amazing!!

Of the laundromats I've been to, this is by far the nicest!! Love the hours and it's clean and well…read moremaintained! I've never had a problem but have witnessed others experience malfunctions

Super clean facility & wonderful staff. Highly recommend. Love how she also helps the communityread more

Very clean & pleasant, helpful staff but no A.C. only fans, so u sweat while doing laundry. I'm…read moreupset staff didn't inform me they were having a special, which would have saved me $ because I spent close to $100.00. I found out after I was done washing by a sign they posted in the Chinese restaurant. A heavy set man was also a bit rude to my husband when he came in later to help me, yet I was treated kindly. Very soothing atmosphere. Debating whether I will return

Love to come here I always do love the friendly atmosphere and always willing to help with a smileread more

This is by far the best experience I have ever had coming to the Laundry Mat. Mr. Lincoln has put…read moretogether a customer experience like no I have ever seen in this type of environment. One Sunday I just needed to find a laundry mat close to my home since my 2 yrs old daughter wet my comforter and I did not want to place in my washer. I ran here thinking it would be just like any other and boy was I shocked. The owner so happens to be a customer of mines at the bank, but the music, the free snacks for customers, the cleanliness and most importantly the professionalism is unmatched in this industry but more so even more unmatched with any establishment I have been to in Delaware. Thank you Mr. Lincoln and L Laundry for be the catalyst for a great customer experience... I truly appreciate this awesome environment. Be Blessed On Purpose K. Emmanuel Magruder

I took my clothes there to wash and had 3 different machines take my money which was never refunded…read moreto me so I spent $18 before I was able to wash a single garment GO SOMEWHERE ELSE!!!!!

Had to use their dryers when mine decided to quit working. It was my first time in my 44 years ever…read moreusing a laundromat. I don't understand why there's negative reviews??? Some people are so picky and complain about the dumbest things. Just suck it up or get your own machines! Wasn't crowded at all (only one other gentleman washing clothes) Change machine worked, dryer worked great and the place was clean enough for me. I will be back again until parts are delivered for my dryer.

Best laundromat I have ever used. Clean. Safe Take your own toilet paper…read more No sink to pre wash but there are reasons for that... people WILL make a mess and leave it for others. Spray stains with stain treatment before you load up the car. Right beside Dunkin Donuts if you are a fan.

This laundromat is great! One of the owners was on site and was very helpful and friendly. My wife…read moreand I chatted with him as we waited for our laundry to finish.

This laundromat is always clean. There is always somebody wiping and cleaning the top of the…read morewashers, dryers, and floors. For many years before I moved to Brookhaven, I would drive to Media to wash our clothes. No more. I thank all the gentlemen who help keep this place clean. You are truly doing a magnificent job.

Always clean. Staffed. Newer, well maintained equipment. Stopped going to my other place for…read moreseasonal household items that needed bigger washers in lieu of this laundromat.