Great experience renting from these guys. Great communication the whole way. Made the process…read moresuper simple and was able to rent last minute. Loaded the canoe up and tied it down for us. Came with life jackets and paddles. Would rent again!

Matt was incredible ! Before getting to him, I spent 6 hours of online research and had spoken to 5…read moredifferent stores, trying to find an electrical pump for my Stand Up Paddle Board which had alligator clips, as the one I had was only for cigarette lighters and had already blown my fuse. Due to the time of the year, there was nothing good left online and I was facing the prospect of having to spend an additional $80 on a new pump and having to wait at least a week, or else drive 2 hours out of my way to get a dubious replacement. Matt simply suggested I buy a $10 Adapter (available at any car parts store) to convert the cigarette lighter to one that works off alligator clips - problem solved !! Super grateful to have someone knowledgable and caring solve my problem - who clearly cared more about the solution then making a sale. I highly recommend Matt and Oregon Outdoor Sports !

OMG, flyboarding is easily one of the most trilling experiences of my entire life. I am so glad to…read morehave found Flyboard of Bend and I absolutely cannot wait to get back out there to do this again. My brother has been obsessed with flyboarding for over a year now after seeing a video of a group of people doing it on Youtube. And so, this year for his birthday I decided to take him to try it out for our first times. After about 3 hours of driving we meet Jason, the owner, and Hunter his assistant down at Lake Billy Chinook. Like skydiving or anything else, the first thing we did was go over safety and a quick ground course. Then it was time to strap up and get in the water. Jason had injured his foot and had to stay on land so Hunter took us out. He was an excellent coach. My brother went first and Hunter was able to get him flying within about 2 minutes. During his hour on the board my brother was able to change direction, turing and circling, raise and lower himself about 15 feet and even do a trick called the Orca. My experience was very similar, although I was less successful with the Orca. The whole time though I felt like a super hero. It was seriously amazing. It was pretty cool to look around and see the audience I had gathered too. Other boaters came closer to check out what we were doing and some cars were even stopping on the road to take pictures. Did I say I felt like a Super Hero yet? One of the other things Jason did which I though was really neat is bring a second jet ski. That way the whole time we were there, whoever wasn't on the board was on the second jet ski. It allowed us to learn from each other and take photos/videos. And being on a jet ski is super fun anyway. By the way, if you have not been to Lake Billy Chinook it is beautiful. Jason seriously picked a perfect location, especially for a first time experience. It just is one more thing to make sure your time is worth while. I would highly recommend, scratch that...it is a must do. You have to check out Flyboard of Bend. It is worth every penny and will be an unforgettable experience. And if you want to go out with a group they have 2 different setups which allows them to take 2 people out at a time. Quick tip. Make sure you reserve at least an hour a person. Anything less and you will leave wishing you did more.

From the owner: Home Inspections Coming Soon!!read more

Convenient, affordable, and great service! We found this place last minute when we decided to…read moresnowshoe. I took a chance and called the number on Christmas Day, and they were working. The person on the phone was very accommodating and patient. We let them know when we were planning on arriving, and they said they would make sure the store was open. Snowshoe rentals were only $15 each, and they included poles, goggles, and a balaclava. I believe the snow pants and snow boots were also only $15 each. The teal pants were SO cute. The person in the store was also very patient and helpful. There was a cute little hot cocoa station that included marshmallows, tea, Vitamin C, and apple cider packets. The only things missing were candy canes! But they made up for it with sweet treats (sugar cookies, fudge, and more). While we were there, we realized that we forgot our hand warmers. The person overheard us and gave us some for free!! What makes this place so convenient was that it was 6 minutes from our AirBnb in Sunriver AND they have a return box outside of the store if we get there after hours! I was also pleasantly surprised that we didn't have to return the rentals under the next morning at 9:00. Will definitely come back for more rental needs!

We had a great time renting snow mobiles from Sunriver…read moreToyHouse! They anticipate every possible need. From helmets to heated vests to warm drinks and snacks. They gave thorough instructions to get us safely on the trail. When a belt broke on one of the machines, they walked us through repairing it and we were quickly back on the road. We would definitely recommend them and will be back for another adventure!

I purchased a boat from them recently. horrible customer service. all they want to do is sell…read moresomething with no customer service. and very dishonest . buyer beware.

Always skeptical finding new mechanics for my stuff. We live 2 hours away. Will always return here…read morefor servicing of our boat. Awesome knowledgeable techs and staff. They took the time to educate me on the problem solving steps and presented a clear scope of work. Fixed and running perfectly the first time. Thanks all!!

I used JFJ's concierge service this past weekend. He arranged for us to demo brand new top of the…read morelib-tech snowboards with Burton step-ins and pre-purchased lift tickets, provided gourmet sandwiches and beers for lunch, and knew the mountain and all of its secret spots! All around awesome but beware, per contract he stops work at 3pm sharp and that's because he is hammered by then!

Although having the Marina Store is convenient most weekends, the staff is clearly understaffed and…read moreover worked. They are rarely friendly & continually get your order wrong. I truly think selling pizza by the Alice and a small menu would be VERY helpful in their situation. When staff is overworked, they tend to forgot that being polite & welcoming is very important, especially with a small town like ours. We are avid boaters and have visited the restaurant almost every weekend in the summer since 2017, always the same issues.

I rented a pontoon here for half a day and it was a great experience. The man who booked the boat…read morefor us was super friendly and hooked me up with an amazing deal. They guided me through the process and my kids and I had the most amazing time exploring the Billy Chinook Lake. I rented the boat for four hours and that was not nearly enough time to see the entire lake. I don't think I was expecting the thing to be that huge. I am determined to rent a house about next time I come to Oregon or rent a boat for a full day.I would hands-down recommend this place. It was one of the highlights of our trip.

Not sure why not a 5 star location. The staff is friendly and nice to everyone. Boat rentals are…read morefair prices. We have always had a good to wonderful experiences with this establishment! A++ customer service! A++ prices A++ wonderful location for visitors and locals alike!

Terrible!!! Rented a…read moreboat. It ran just long enough to get to our camp site then stopped. Had to jerry rig the starter wiring to return to marina. Was charged for not only the time we had the boat but the fuel cost to get the boat back to the marina. Was promised a comp for the time lost on our vacation but that didn't happen because "it would come out of the employees paycheck". These owners are the worst kind of small business folk. They blame customers for their short comings and really could give a shit less about safety. I'm sure Karen will have some retort about how our experience was due to our entitlement but I look at it simply as a lack of ethical business practice.

We were renting a party boat & went the day before to check it out & came across this place. Very…read morequaint on the inside but lots of outdoor seating. It was almost triple digits & wanted light so 2 BLTS were ordered. Reeser's Potato Salad & bagged Chips & orange slices. Vanilla Shake to keep cool... just enough options to fill a persons desire. Check it out

so overpriced and so bad. I'm sorry to say this place was a huge let down. I was expecting a really…read moregood burger for the price but it was actually terrible. The lemonade was decent at least, and the staff was nice.

I can't thank you enough for the job done on our Outdoors rv. Another repair shop made a mess of…read morethings. You took over and our trailer looks new. Communication was great and quality of work was fabulous.

Customer service was excellent. Erica is patient, professional, knowledgeable and thorough with…read morecommunication. I had a lot of questions, and she was always able to answer them articulately. I felt that I asked a lot of her considering this was a warranty issue/claim with an out of state business who also asked a lot of questions throughout the process, and she delivered. Regarding the warranty work, it was obviously an involved tedious repair and I feel it was repaired professionally and thoroughly. The warranty repair finish work was sloppy on the interior. Straightline took responsibility for this. I brought the vehicle back in and they corrected all issues. In addition to warranty work, I had elective paint work done and the craftsmanship was phenomenal. The color match to the factory color is beautiful. The paint warranty is superior. I am definitely satisfied with the ultimate outcome of this experience and would give them my business again.

We had an incredible time on our snowmobile tour, and Clay was awesome. He was informative, fun,…read moreand made us feel completely comfortable on the snowmobiles from start to finish. Clay did an amazing job ensuring our safety while creating a relaxed, fun environment. He took us to the best spots and made the whole experience unforgettable. This was truly the best way my husband and I could have spent our anniversary. Thanks Clay!

The whole process was seamless, from scheduling to getting ready for our ride. The equipment was…read moretop notch, the sledswere brand new and easy to operate. I can speak highly enough of our guide Zack, he was a wealth of knowledge around the mountain and a great guide! I highly recommend Octane Adventures. We plan on doing it again real soon!!