I am also surprised that Cascade Eyecare doesn't have 5 stars on Yelp. They do on Google. From the…read moremoment I called for my 12 year old son, this place has been amazing. He was having eyesight issues and they got him right in. The staff is SOOOOO friendly and efficient! We felt right at home. They are a well oiled machine :) We are so happy we found them. My husband will be booking an appointment soon.

I am so surprised that this place doesn't get 5 stars across the board, at least in recent years…read moresince the ownership changed hands. I went in two weeks ago to purchase new sunglasses and glasses (after browsing selections of frames in 5 other businesses). As I wanted something a little more stylish than I typically wear, it was a long decision process for me. They were with me every step of the way over the course of three visits and they provided a great discount for the pair that was not covered by insurance. AND then they rushed the order so I could get my glasses before my vacation. Big shout out to Katie! Glasses are back, I see better than I have in a long time, and I will definitely be back for my next exam and purchase!

I had a great experience. Scheduling was super easy and they got me in fast. The care I had there…read moredid not seem rushed, and they answered all my questions. The staff was friendly and helpful starting with the front desk and then the eye exam followed by Dr. Stephanie Hoatson. I would definitely go back. I almost didn't go because of the previous reviews however, I had a very positive experience and I'm glad I went.

I need cataract surgery, I had worked with Dr Dimmig at Bend Surgery Center and liked how his cases…read morewent and his skills. I called his office to make an appointment, the scheduler was very rude, she said have we seen you be for? I said yes, several years ago. (I have not lived in Bend for a few years). She said we don't have anything until November, her attitude was snotty. I went a head made an appointment because I like Dr. Dimmig. A few day later I discovered a new Doctor joined his clinic in March, so I called back thinking it might be faster to get in sooner. She again, told me the new doctor was booked out to November, Hmm, strange a new guy is booked out to November? I asked a friend to call and ask how far the doctors were scheduling out, my friend was told 3-4 months, I was with my friend when she called. It's a shame employees like her think they can represent the clinic with rudeness and lies. I managed my husband's clinic and if I had an employee behave in an undesirable way they were gone!

I've been to Eyes on Wall Street several times over the years, and every visit reminds me why it's…read moreone of my favorite optical shops. The frame selection is simply outstanding--whether you're looking for something classic, modern, or truly unique, they have an incredible variety of high-quality options that you won't find at most optical stores. What really sets them apart is the service. The staff is knowledgeable, welcoming, and genuinely invested in helping you find the perfect pair of glasses. There is never any pressure, just expert guidance and a great customer experience from start to finish. I also absolutely love their recent remodel. The space is stylish, sophisticated, and perfectly chic. Cant recommended enough!

Eyes on Wall is amazing! Everyone there is so friendly, kind, and knowledgeable. They fixed my…read moreglasses quickly, and they honestly came out better than they were before. I'm so happy with the service and would definitely recommend them!

A comfortable exam by Technician Yesenia, then a thorough exam and prescription by Dr Hardy, a…read morecareful patient fitting of frames by Yesenia, patient creative research and follow up calls by Biller Denise, had me seeing and looking better while feeling highly valued and cared for

I've went to Summit at least 5 times over the years and every time the staff is so wonderful. I was…read morea patient of the Dr Fee years ago. Dr Hardy is nice and I feel like everyone there takes their time with patients and works to give them the best service. Thank you!!

My wife had been going here for years with wonderful results in her eye testing and glasses…read moreproduced. They've even replaced scratched lenses for free. She was treated so well, and after 4 tries with My VA optometrist in Bend, OR I decided to fire that optometrist and go here. My 1st exam went perfectly and they nailed my prescription in one try, unlike the 4 trips and misses at Bend CBOC. Best glasses I've had in many years and will continue to go to Vision Source. We've always been treated with the greatest respect and care. Highly recommend!!!

The eye care professionals are very good, office staff clearly have no skin in the game and clearly…read moredon't understand customer service. A pair of my glasses, Ray-Ban frames broke and my wife brought them in for repair. They (staff) determined that warrantee service was necessary. After about a week we were called and informed that the frame was out of stock and was on back-order and would be about a month wait. (Seems another color was available, but that wasn't offered). After 4 weeks wait I called and was told the frames were on the way... they had a tracking number. Another 2 weeks and my wife received an email that the new glasses were in. I got a text saying the same. I went to the office and they said indeed the new glasses were there and asked for the broken glasses..... which I didn't have. Nothing in the email to the wife or the text to me to bring back the broken glasses. So..... would not give me the new glasses until the broken ones returned. This happened to be Tuesday 11/26/24. I work till 2:00 each day. Returned Wednesday 11/27 only to find a sign on the door saying they closed that day at 12:00 noon, and OBTW would also be closed on Friday the day after Thanksgiving. None of that was mentioned when I was in the office on Tuesday. There are options for these services, and I will never use this office for my eye health again. I hope management sees this review and makes some changes so that future customers get better treatment.

My family has been coming here for about 5years. The optometrists are full-blown eye nerds -- like,…read morepassionately excited about corneas with the kind of intensity that would feel concerning if they weren't so damn professional.. You can tell they absolutely love what they do and take real pride in it. They actually look happy to show up to work, which in 2025 feels rarer than a parking spot at Costco on a Saturday. You never feel like a number here; everyone is genuinely kind and all smiles. Insurance has always been super transparent, which I appreciate -- though, to be fair, I always bring it up immediately because I am who I am and I need to know exactly what's getting billed where. Now, despite their incredible appointment reminder system, I still managed to forget my appointment this morning. In my defense, I've been hauling my kid here weekly while she tests out different contacts for her uniquely dramatic astigmatism, so I assumed all the reminders were for her. Plot twist: they were not. They called me ten minutes after I was supposed to be there, and somehow I sweet-talked my way into being seen if I could get there in 10 minutes -- which was nothing short of a miracle given they're often booked out 4-5 months for routine exams. Would 100% recommend. Just... maybe don't ignore the reminders.

Been going for years and have always had great care. Dr Sandburg really spends a lot of time with…read moreme. I never feel rushed. She explains things well and goes the extra mile for solutions.

My experience with Riverbend Eye Care has been for optical services. Both for purchasing eyeglass…read moreframes and having eyeglasses made last year and prescription lens sunglasses this week. Had I posted a review based solely on last year's experience it would have been "AOK". But this year it's a big four star "yay!". Here's the summary of my experience and number 6 in the following list is why the rating moved up! 1. Convenient location with ample parking in a private lot. 2. Extremely friendly and helpful front desk staff. 3. Bright and welcoming office and optical display space. (Although small and so a tad cramped when you're trying to look at frames.) 4. Good selection of frames for men and women with mid range to upper range brand options including Helium, ProDesign, Vera Wang, Coach, Nicole Miller, Mykita plus many more. None of these are inexpensive brands but the prices here are fair and competitive for what they are. I was delighted by the price of the Nicole Miller sun-glass frames I chose, which were nearly $50 less than I expected! 5. They offered to deduct 10% off the total cost of my glasses, without me asking, given I do not bill insurance for them. 6. .A big improvement in optician staff service this year over last. This last point deserves explanation. The optician last year seemed competent but over stretched and always "on the run" frantically busy. Were it not for one of the uber helpful front desk staff who stepped in (and I think is now an optical staff technician) to help with selection and follow up, I probably would have walked out with the sale to Riverbend lost both that time and for return business. But, the glasses were well made. Which is one of the things that led me back in this year when I was looking for sunglasses. The other being "hip" but affordable style options. I found that this year, there are two new folks as optical staff at Riverbend. Knowledgeable about product inventory, skilled to help select the best frame for a customer's face and budget as well as in lens technology options. And perhaps most important, skilled at getting the right fit of the glasses for great vision. I could happily recommend Riverbend for glasses just for the experience of working with the opticians these days. I am happy to say there are other things - see list above - to add to the "I'm a fan" experience to recommend Riverbend for optical needs. My hubby will need new glasses soon and based on my experience, Riverbend will be his new "go to" place.

I needed 2 appointments to complete my initial exam. The Dr. Was running late but they failed to…read morelet me know as I sat there. I paid for one contact. I never heard back and finally called and was told the contact was there.....almost on? month later. I went to pick up and was told I needed to pay the balance. I had already paid but was told I still owe $5. They explained they had gone through changes in the office and the price may have gone up! REALLY poor customer service Would never return

I had a detached Retina and I made the right choice going to Orion Eye Center. Very informative and…read moreProfessional , made me feel comfortable and confident about the Surgery. I can't thank them enough.

I have had Dmek surgery in both eyes, years apart of course. Dr. Grove is just Awesome! She is…read morefriendly yet professional, always takes time to listen and explain any concerns you may have. Her staff is welcoming and also friendly and professional. Which made surgery and recovery so much easier. If you have any issues with your eyesight , Dr. Grove is your doctor! Orion Eye care is truly trusted by me and my family.