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    Central Ohio Private Security

    4.5 (2 reviews)
    Open Open 24 hours
    Updated over 3 months ago

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    Custom Automation Technologies, Inc.

    Custom Automation Technologies, Inc.

    5.0
    (1 review)

    I recently decided to add Roku to my not-smart television set-up and, after many attempts to find…read moreout how it should be done, I hit a wall. The idea came to me that a specialist in home entertainment systems may be able to help me, This was last Saturday so I called Custom Automation Technologies, Inc. in New Albany who were open until 6 pm. The owner, Dan Hoehnen, answered my call, talked with me about my system, and said he would come out that same afternoon and take care of it. Which he did, for about 1.5 hours he skillfully integrated a Roku stick into my mini-network which consists of an 11 year old plasma TV, a DVR, Spectrum cable box, a 11 year old DVD player all controlled by an 11 year old Bose Life Style sound system. Others had failed at this integration task, but Dan knew exactly what had to be done. He explained every step as he worked so that when he was finished I had full Roku capability on my system. He also explained how I should access and use the new feature, even helping me to document every step in the process. To top it off, he invited me to call him anytime I have a problem or a question. In summary, I could not be happier with the service provided by Mr. Hoehnen and CATI. The service was fast, expert, courteous and totally effective. Thank you, Dan and CATI! A very happy, happy customer

    From the owner: Custom Automation Technologies (CAT) provides all the technology your home or small business needs…read more From pre-wiring a new construction home, to a fully automated home, CAT does it all. Our specialties include: home automation, home theaters and media rooms, whole-house music, awesome Wi-Fi, security systems and cameras, video doorbells, voice control, lighting control, motorized shades, universal remote controls, assistive technology and more!

    Heyman Talent Agency

    Heyman Talent Agency

    3.0
    (2 reviews)

    This is no doubt a fairly successful company that has been in business for some time now. That is…read morecommendable. However, customer service needs to be improved. The woman at the front desk could not be bothered. It definitely appeared that she was irritated/bored when interacting with others. I witnessed more than one person struggle to have a decent interaction with her. You'll have to be very assertive and up front when dealing with her. Not rude but extremely forward to get what you need. Management (they hire on the talent) isn't much better. Again, I'm sure they're good at securing gigs but they need to work on hospitality and being personable. It is a dying element with many companies now and it is important. There is no reason to make potential clients and/or talent feel inferior. Humility and human touch is the downfall of this business. Never again.

    Convenient location, friendly staff and fun gigs - Heyman Talent is a premier agency for models,…read moreactors and voiceover talents. Being an actress and model myself, I find that having an agent who can focus on finding new clients and processing the paperwork takes off the unnecessary burdens and stress from my shoulders. There is a saying "it's not what you know, it's who you know." While you need to have the skills and knowledge to succeed in auditions, having an established agency that has a good track record with clients is just as important, if not more. I have been booked by many different clients because of them. I am grateful for the opportunities. Thank you, Heyman Talent!

    Vivint

    Vivint

    1.2
    (22 reviews)

    Had vivent for 4 years, half the time the products didn't work. Horrible customer service. When…read moretrying to cancel the product, I spent 40 minutes on the phone being told of new promotions, and options available to me. I got transferred four times and was told that the next person would be able to cancel my account. Just to find out they wanted to give me other options. This was so bad i had to record the call. After 40 minutes the manager got on the phone and proceeded to do the same thing. Tried to give me options to keep the service. It wasn't until i threatened them that I am also recording the call and that I will be writing a review that she had to give one more option before finally getting to the cancellation. I would never buy this product again. Not even because it wasn't a good product. The customer service is total shit! Do not waist your time with a company that doesn't value loyal customers!

    My husband and I have been having issues with seeing the live feeds from all 3 cameras on our app…read more This issue has been going on a month or so. The first time I called, the techs did a trouble shoot. They rebooted the panel and all three cameras 3 times and we were still having the same issue. They had a tech come out to check the cameras. The tech stated that 2 of the cameras were fine but 1 of them (doorbell camera) needed to be replaced. So we received an doorbell camera at no cost. My app worked for a little while and then stopped working again but my husband was never able to see his live feed on his app. I called back again and the tech performed a trouble shoot again by rebooting the cameras and having me go outside to trigger the apps to see if it work. It did work for me for a short time but my husband still was not able to see his live feed. The biggest issue is that when the camera's are triggered, we cannot see the live feed when we tap on the notification that pops up on our phones. We call again yesterday, 2/25/2026. The tech performed another trouble shoot by rebooting the cameras and having me go outside and trigger the cameras to see if my husband and I can see the live feed from the notification on our phones. It would work once and then when triggering it again it doesn't work. They had us uninstall and install the app on our phone a couple of times, which helped but only after a couple of times the camera's were triggered. I had to call them back a few times yesterday because they instructed to give them a call back if it happens again. After doing this repeatedly and still not getting any results, I request to speak to a manager. Previously, on a call, I was informed that there was an upgrade to our cameras that would perform better. They asked what type of cell phones we had. When I told them that they were Androids, they informed that they have been getting the same calls from Android users and they were aware of a software issue they were having. They could not give me any ETA of when the issue would be fixed. After all of this, I wanted to speak to an manager to request a free upgrade because we have been having this issue for over a month, calling multiple times and we are still having this issue. The manager told my husband and I that they would give us a $75 discount on our bill but could not give us the free upgrade. They could give us a 25% discount on the cameras. This has been a headache. I explained to them that this could possibly be a bad situation. What if someone was trying to break into our home or garage while we are at home and we try to look at out live feed and can't do it risking our lives to look out an window? What if we are away from home and cannot see the feed to see what is going on? We still were told that this is the only thing they can do. We pay our monitoring service every month on time and we are valued customers due to my husband being a military vet. We feel that they have not taken care of us. We are still having this issue.

    Central Ohio Private Security - security - Updated July 2026

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