Same awful customer service. if you call for troubleshooting or help on your system, all they wanna…read moredo is sell you an upgrade. I even pay nine dollars extra a month and you have to beg them to come out and look at your equipment and they usually won't do not use this company.

Their products never ever work. They expect you to be able to fix and rewire them on your own,…read more If you ever need anyone to come out and fix something they will charge you a 99 dollar service fee to fix their broken equipment. Within 1 year of service we have had NUMEROUS issues, in fact, I don't think there is a single piece of their equipment that has not malfunctioned. If we did not already pay for this equipment I would end our contract immediately. Please choose a different security service, I have a hard time believing any service would be worse

Cody was amazing in answering all of our questions regarding our internet services. He gave us his…read morebest recommendations to help us with band speed. Highly recommend calling this company and ask for Cody! Amazing! Thanks again

Barb was fantastic with helping me select a service and plan for myself. She made it easy to…read moreunderstand all my options and pick the one best for my needs. I knew going to her would be the best option since I manage a resident building in St. Paul. Barb has gone above and beyond for our new residents and finding them the best deals! I highly recommend going to her first rather than doing the comparison shopping on your own, it's so worth it!

I don't know of any other service I have that is as expensive, low quality, and horrendous customer…read moreservice as Xfinity/Comcast. I have had Xfinity cable for before they were Comcast and they continue to amaze me no matter how low the bar is, they still find a way to make things worse and more expensive. Price: They used to have a fixed price for the term of the contract and at the end of the contract, you could actually get a lower price. That is as antiquated as butter churn. Now, they raise equipment costs regularly and the monthly rates are outrageously high. If you try the trick of threatening to leave them, it does no good in terms of them even keeping the price the same, let alone a discount. Also, any discounts they give you expire, so your price just goes up and up. Service: There service is not only merely terrible, it is the worst customer service of any business I've ever dealt with. Trying to talk to a human being is like winning the lottery. Even getting a chat going on your phone is difficult because you have to go through (bad) AI hell even before you can get someone who responds slowly and uses only canned answers. Also, I believe that if they can't answer your question quickly, they disconnect you and you have to start all over with another person. If I could only get back the hours I've spent with "customer service" at Xfinity, I could add five years to my life (and this doesn't even include the damage of high blood pressure every time I'm forced to talk to them. Quality: If the quality wasn't as bad as it is, I wouldn't be forced to use their terrible customer service. However, we are always subjected to outages, transmission issues, streaming issues, poor signal quality, etc. If I had a meaningful choice, I would switch in a nano-second. I honestly cannot think of anything positive to say. Yelp requires that I give them at least one star, but even one star is not deserved.

Tried to work with Reggie on something for my account. He was no help at all and was very rude. I…read morewas asking him questions but he refused to hear me out and check other options for me. I just ended up walking out with there 1-800 customer service line instead. Will not be coming back and starting to make changes to switch to another company.

I've had Night Hawk security for about 10 years now and I'm still impressed with its high quality…read moreof customer service they provide. Thanks Team

I've been using nighthawk Security for over 3 years now. The service is great, the monthly…read moremonitoring is competitive and I've had no problems at all.

I moved 45 miles away, Vivint said could not reinstall equipment for three months. I canceled…read moreservice but they charged me anyway for the next three years, and still not getting cancellation or reimbursement. I am requesting help from Office of Consumer Protection. They are a scam.

Can I make negative stars? Asked for online information. In…read moreresponse I received call after call... 5 times a day. And did they leave a voicemail? No they just kept calling back. How rude and disrespectful

Amazing team - worked closely with us on redoing our internet and home audio system. Upgraded to…read moreoutdoor speakers and SONOS, which has been amazing. Great service and follow up. Had small problem with remote and they came right out and fixed right away. Highly recommend this team!

From the owner: Performance, Meet Aesthetics…read more Are you thinking about updating your basement and turning it into a dream-worthy entertainment space? When you choose Acoustix Audio Video in Savage, MN, you're guaranteed top-of-the-line assistance with your custom technology systems. This home automation company has over 25 years of industry experience, making them the area's go-to choice for entertainment system installations, repairs, and more. Make your space the one to beat by getting in touch with Acoustix Audio Video. Call them at (952) 826-8999 to schedule a consultation with this home automation company or visit their website or Facebook page for information. After the install, we provide one-to-one training along with complete keypad and RF (radio frequency) remote customization.

I was a customer of this company for almost 14 years , I would not recommend this company as you…read morewill be always in a contract and when you cancel any time you have to pay a big amount. Looks for other companies like SimpliSafe where there is no contract and you get a good service I would rate them minus if possible

I had a Lloyd Security system installed over a year and a half ago. The install went smoothly and I…read morewas trained thoroughly on usage of the system. The technician was very thorough. The system integrates with my cell phone and works incredibly well. The cameras provide me visible coverage of my home 24 hours a day. I am able to view live footage remotely from my cell phone or computer. My video doorbell gives me the capacity to answer the door from anywhere giving the impression that I am home. It does give me a sense of security to go to bed at night and know that my system is Armed And my family is safe. I would highly recommend Lloyd Security.

I have ADT plus and I want out of the nightmer and the contract!! They want to charge meb700.00 to…read morecancel! I had only had it 4 months@! The Ala did not go off of the sliding door that was being broken into! I was locked in the bathroom waiting for the police!!!, so I find out that the battery on the home base needs to be replaced! Only 3 month I have had it!!!! Then they want to charge me 48.00 to replace the battery!!!! I have now talked to over 29 people and no one has helped me!!! This is the cheapest equipment!!! My alarm for the dollar tree went off when he was shaking the door!!!! Horrible service for a disable senior citizen!!!!

Signed up in May 2021, 3 year contract and was told rate would not go up for length of contract…read more After 1 year it went up with no notification. Wanted to cancel i could only cancel after I paid up the contract! A month later another company came calling that would pay off ADT if i signed up. I could cancel anytime. A lie of course. Month or so later they sold me back to ADT. We have not set the alarm for months. These companies will tell you anything to get your business! Stay far away from them!