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    Central Jersey Equipment

    4.0 (2 reviews)
    Closed 7:30 am - 5:00 pm

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    9 months ago

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    Jenna A.

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    10 years ago

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    Power Place - John Deere Gators

    Power Place

    1.7(15 reviews)
    26.5 mi
    $$$

    I brought my lawn tractor tire in for repair and they said it had to be replaced. Fine, I bought a…read morenew tire. When I put the new tire on the tractor, I saw the tractor leaning to one side. I thought maybe the sold me the wrong sized tire but eventually I realized the tire was not inflated properly. I filled the tire with air and it was fine. Two weeks later, the tire was flat indicating a slow leak. I took the tire back to fix the slow leak and they said they couldn't find the leak. Ok, you sold me a new tire that leaked so replace it with another new tire. But no, they put a tube in the tire. Ok, not what I expected but that's fine. My guess is they didn't even look for the leak. BUT THEY CHARGED ME FOR THE TUBE!!! They said they gave me a break and didn't charge me for the labor, huh??? THEY SOLD ME A NEW TIRE THAT LEAKED AND I HAD TO PAY FOR THE REPAIR!!!! Not to mention, when I picked up the tire, I waited forever for service. 3 people at the counter and noone offered help. Luckily, someone came from the back and offered assistance. Who knows how long I would have waited if he didn't come out. NOT IMPRESSED.

    Scheduled a lawn tractor pick up for 4 weeks out (which itself was crazy). Told them it was dead,…read morenew battery, no sound when turning key. The guy showed up late and alone, he couldn't pick it up. When I called them back, they said it was too large for 1 person. They could send 2 guys but it would cost 2-3 times their original pick up fee. What happened to Customer Service in this country?

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    Campbell's Small Engine Sales & Service

    Campbell's Small Engine Sales & Service

    1.6(9 reviews)
    14.8 mi

    This establishment has lost a customer as of 3/4/2023. My husband and I purchased several machines…read morefrom from Campbells Small Engine since 2020. Upon our last "Service" we will no longer be using Campbells! My husband requested for our riding mower to be picked up for a BLADE SHARPENING service only along with dropping off a chainsaw that stopped working on the first use. The riding mower was picked up in early January and the chainsaw dropped off on 1/14/23. Both machines were finally dropped off on 3/3/23! This company never called to provide updates on the machines. I called once to inquire for an update and they could not confirm when the machines would be ready! Well upon receiving the machines on drop off we were astounded to see the invoice total for $556.49! This company decided to do a service to the riding mover WITHOUT ever consulting us. Parts were charged $133.91 Plus labor $270.00 along with Misc charges of $118.00. My husband contacted Campbells to discuss the invoice. There was no understanding or even the attempt to rectify this situation. All he was told was that the service was done and it must be paid in full. He explained that we were not expecting an invoice for this amount. He inquired why we were never notified. The person on the other end said they never call clients, they just do the service. Well Campbells you decided to do a whole extra here versus what we requested ONLY FOR blades sharpened and pick up and drop off of mower. If you bring your machines here for service, make sure you obtain a written description of what you are bringing in the machine for. Lesson learned!

    We went to Campbell's to buy a new Toro. The experience started off great until I went to sign the…read morefinancing paperwork. Once signed, I was informed that there was an additional $100 charge to install the $1200 power bagging system. I asked why that wasn't communicated to me prior to me signing and the woman said a check is fine like it was no big deal. The $100 wasn't the problem, it was the fact that the information seemed purposely left out until after I signed everything. I told them to leave the bagger in the box and to deliver it with the mower and that my husband would install it himself. The woman made the note in front of me. I also asked that the mower be delivered between 8:30 and 11:30 as my husband works overnights and needed to get to sleep. Again, I was told no problem and it was noted on my paperwork. Fast forward to delivery day. I was out of town and got a text from my husband asking where the mower was as it was already 11:30. Oh, and we were also supposed to get a call ahead of the delivery-that didn't happen either. After a call to Campbell's looking for delivery information I was assured it would deliver in 20 minutes. It is now 12:15 and the driver pulls in with our new mower. The bagger was installed and the driver immediately handed over an invoice for $106.00 for the bagger install. My husband said he absolutely not pay the fee as it was communicated that we would install it ourselves. The driver said he wouldn't unload the Toro without the $106 so my husband told him to take it back and rip up the contract. Now I am involved. I got on the phone with the delivery driver and told him he needed to get on the phone with his people and they were either ripping up the invoice or taking the mower back and ripping up our contract. 1)we never got a call with a heads up of the delivery ETA as requested 2)the delivery wasn't made in the time frame needed 3)the bagger wasn't left in the box for us to assemble 4)mower shows up with bagger installed AND invoice. After many attempts to get a response from Campbell's regarding our experience, we got nothing. We gave them the opportunity to explain or at least apologize and nothing. When customers spend as much money as we did through their establishment you would think they would want to keep them happy. This was most definitely not the case. Very very disappointed oh...and when the mower was delivered, the owners manual was given to my husband and he was told everything was self explanatory Do yourself a favor and stay far away.​

    Central Jersey Equipment - homeandgarden - Updated May 2026

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