Edit 8/22/25: the owner of CJE reached out after seeing my review. He acknowledged some missteps on…read moreCJE's end and replaced my loader, free of charge. While he made things right, and I certainly did not expect a new loader to be the outcome, it's a shame that it had to come to that. Overall, a potential customer-business relationship goes sour, the business loses money, the customer has unnecessary hassle. The owner did assure me that both Jeff (sales) and Joe (service) were good guys, which I don't doubt. I suppose we can chalk this up to a one-off "perfect storm" of crappy situations. I was looking to trade in my 1025r TLB for a 2038r TLB, a big upgrade for a casual homeowner user of a tractor. I reached out to CJE and Jeff responded, and gave me what seemed like a really good deal (turns out, it wasn't that great and two other dealers were willing to match it). Because, at the time, I thought it was such a great deal, I asked Jeff what the catch was. He said no catch, and that he just wanted to steal market share from PA dealers (I'm in PA). So I accepted his first offer for both trade value of my 1025r TLB and the price for the new 2038r TLB. Before accepting, I asked if the 2038r TLB was brand new, 2024. He said "2024, brand new." I guess one part of that was true... everything is brand new, but it turns out the front loader is a 2021 leftover which has a bunch of surface rust that they tried to cover up with green paint. The only reason I found this out is because a few months after taking ownership of my "new" 2038r, I start having floppy bucket issues. Here's where the fun begins... due to the floppy bucket, I asked CJE if we could warranty this. I sent videos, they talked to John Deere corporate, JD said to pick up the tractor and run a leak down test. So the service manager, Joe, gets involved and says it'll be about a week after pickup before I have the tractor back. A week comes and goes, and I reach out... Joe says they haven't even looked at my tractor yet. Naturally, I'm not happy because I thought I was getting my tractor back but now, it could be another week before I do. Thankfully, after an annoyed email response to them, they jumped on it right away and within basically an hour, they got me results of the leak down test. Unfortunately, it "passed" the test and they couldn't do anything about it. Here's the rub: leading up to this, I found out the front loader is a 2021. I had no idea up until this very issue that it was a 2021. Sure, it's new and I have full warranty on it, but I'm also dealing with floppy bucket on a $50k tractor. Maybe if they didn't bait and switch me with a FEL that was sitting outside for four years, I wouldn't be having issues... Another note: they installed the hydraulic hoses the wrong way for the FEL before initial delivery. The hoses were interfering with the forward and back pedal operation, so I mentioned this to the driver who picked up the tractor for the FEL service appointment and he agreed that the hoses should NOT be routed that way and that he noticed it when backing the tractor up onto his flat bed. So, I asked if he could mention that to the service folks to fix and reroute and he said no problem. So when I emailed them after a week of no communication about the status of my tractor, the tech decided to mention that "you or someone had removed and re-installed them backwards." So my response was to send them a photo that Jeff, the sales manager, sent me before they initially delivered the tractor to me, clearly showing the hoses installed by them incorrectly. TL;DR: - be careful when you purchase and verify you get what you actually agreed to buy, because they might sneak a leftover unit in and hope you don't realize, then play dumb and say they "didn't realize" - the service folks will accuse you of tampering with your own equipment, even though the dealership delivered it with incorrectly installed parts, and that is assuming they actually look at your equipment when they said they would - don't expect any helpful service after you've purchased

I had a great experience At Warren County Service. I just purchased my first John Deere hobby farm…read moretractor. It was a fun experience. They met me after hours due to my schedule and also accommodated my schedule for pick up and deliveries. I would definitely go back to them for future needs. It's a family business with a family feel when you visit.

Nice big store with plenty of parking out front. Came here looking for a few things unfortunately I…read morewant able to find everything. Staff was helpful would come back again.

Teach cashiers to say thanks or thank you instead of " mmm hmm " when I say " thanks"read more

Bought a brand new tractor from Lowes and it was all messed up. Drove to these people and they got…read moreit running like new in a couple of days. The tech knew what it was within minutes. I would drive 30 miles again to deal with them. I only wish I knew before I bought my tractor at Lowes. They have everything you could need and they do financing. Lowes was a mistake. These guys are the real deal.

Took care of me on many occasions. I eat fruit and yogurt in the morning, sometimes pancakes and…read morebacon

my name is Bill, Barb &m I just purchased 24 Kioti K9 cab UTV, really cool, but about Bassani. We…read morewaited a long time to make this purchase from the right dealer, theres a couple closer, good folks, but these had the patients to answer 1000 questions, phone calls, emails ect. We believe Don, the owner is a good, honest guy but make no mistake Cheryl is it ,she gets it done right, returns calls, emails ect no bs, explained every detail. We own a business as well, wish we have more folks like these guys, gonna buy a zero turn mower next year, it will be purchased at Bassani. To us, its not havin trouble with something, cause you will, its how the folks support the product. Goin fer a ride now, will review after we git some mud on the tires. Sincere thank you to Don, Cheryl and Co.

Excellent personable knowledgeable service. A great place to do business with. I've been treated…read morebetter here than my own family treats me.

A wonderful family run spot-very knowledgeable about mowers and super nice employees!read more

Good and reliable service,I've been using this shop for several years…read more Prices are good also, I had some hydraulics tools to repair and they did an awesome job. I highly recommend this shop.

From the owner: We specialize in hydraulic, pneumatic, gasoline and electric tools, we also have tools for sell and…read morerent. Come visit us or ask for a free estimate. Pick up and drop off also available

I just drove a 3 hour trip to purchase a used implement. The implement was in as advertised…read morecondition or even better. Unfortunately I was unable to pick up the implement as soon as I wanted but pine plains tractor held it on a deposit and kept to thier word. Very nice storw with tons of parts. Brian was great to deal with for a seamless, enjoyable sale. I will be shopping at pine plains tractor again in the future.

Love this place. It is like being in an Hermes or Cartier for my wild farm girl side. (I love New…read moreHolland tractors and have two). Regardless, we stopped by as I'd just picked up a used 930B 6' finish mower near CT and since we were going right by the dealership I stopped in to purchase primer, paint, and most importantly gear box oil and 10 gallons of engine oil. The salesman was very helpful and looked up prices for me, guided me thru the various paint options and placed my growing selection of items in a box. Ultimately, I left with everything I needed except the beautiful brand new TC55 with cab parked prominently in the lot. They unequivocally have superior products and service. Wouldn't go anywhere else for my tractor accessories and lubricants. Pine Plains has been my dealership of choice since I first moved to NY and sought out the best new dealership with which to begin a new relationship.

I've been going to newburgh Power Equipment for parts for almost 25 years, but on this day, I was…read morethere to buy a new zero turn. I went in kinda knowing what I wanted but wasn't married to the ferris by any means. As I was browsing, angelo came down and asked if I needed help. I explained that I wanted to buy a mower and was looking at the ferris is700. He was telling me that it was a great machine and it was a good choice, and I proceeded to tell him that the law enforcement discount was what was persuading me to it. He asked if I considered a scag for their hero discount. I asked what it was, and he said 15% off the entire thing compared to the 500$ off the ferris. He showed me a nice scag patriot and said it was just as nice as the ferris but for a lot less with my discount. No bear came through and was asking about what i was looking for, and he also was telling me how great of a machine the scag is. I asked about a power bagger, and he checked to see if they had one, and they did. I said, "Let's do it then." He offered me free delivery, and they installed the bagger for me and delivered it 2 days later. Angelo and no bear are absolutely awesome down there. They can find you any part and really know what they sell. I highly recommend them for any power equipment needs and look forward to using them in the future. Nice easy process from start to finish.

Went to Newburgh Power Eqp to buy a new riding mower. Being 80 years old I have to pee often. I…read moreasked an employee at the lower level where the restroom was located. He pointed to doors leading to the shop area. As I approached the door's Angelo's son at the top of the stairs asked me what I was doing. I told him I had a pee problem. In a nasty demanding voice he yelled "There are no bathrooms here".....I am a returning customer looking to buy that day....I will never shop at this store. I had to go into the nearby woods to pee.. Can't help but think that such a hostile manner will affect their future business..

Marshall's in Johnson City NY has amazing customer service. Eric in the Part Department is…read moreknowledgeable and extremely helpful. He's bailed me a few times! Best customer service in the area! Thank you Marshall's team!

Excellent dealer. Very professional service,parts and sales personnel. I highly recommend this…read moredealer for any of your tractors, equipment and implement needs. Sales persons are always available to answer questions and offer professional advice. I do wish I had taken their advice on some implements, now realizing they were correct.