Dr. Emm is great, but the billing department is a nightmare. Every checkup they cancel my baby's…read moreappointment the evening before his appointment because they have not received payment from Tricare despite Tricare reassuring them every time that it will be paid and then they reschedule my child. The problem is that is very stressful for us because we have had this appointment for months, I take a sick day from work, figure out babysitters and then get a call the night before telling me they haven't received payment. There is absolutely no reason they can't call me a week before so we have time to contact the insurance and have them reassure them once again they will in fact get paid. Absolutely ridiculous. We love Dr. Emm, but I think this time they went too far and we are going to a different doctor.

We love Bloomington pediatrics and allergy! Dr. Kohaus is absolutely amazing!! She has been a true…read moreblessing to our family! We have child with epilepsy, food allergies and sensory processing disorder and would have never found the diagnosis or specialist needed If it weren't for her! She listened when no one else would! We are so thankful for her! The staff is knowledgeable and friendly! We love Bloomington peds!

Very disappointed by this doctor. He makes parents feel like idiots and never really listens to…read morepatients or their parents, too busy showing off his "knowledge". Never reads prior history even though we copied all medical records from the previous out of state provider. He really messed up and missed a critical situation with my son then refused to acknowledge error. Even refused the requested referral by me. Switched pediatricians immediately after that incident. One professional told me with that with my son's history he should have been referred to a specialist immediately, however, Dr. Trainor NEVER did. DO NOT GO HERE FOR YOUR KIDS HEALTH NEEDS.

Phenomenal hospital. We're lucky to have such a great facility in Central Illinois.read more

I love this place, I been there on 2/15 because of my bladder infection, the nurses and doctors are…read morevery nice.

Dr. Flint recently (August 8th 2012) relocated his practice from Morton, IL here to Delavan. A…read morepediatrician is a very welcome addition for the children and families in the area. The practice is in what used to be another doctor's office; the facility has been freshened up. It is clean, well-lit, and welcoming. The receptionist and nurse are friendly. Dr. Flint was recommended to us by a nurse working at my wife's obstetrician's office in Pekin--the nurse takes her own children to Dr. Flint. He is friendly, listens, and communicates well. He was very good with our baby. We look forward to a long and successful practice for him here in Delavan.

A rarity in today's "modern" medical community, Dr. flint truly listens to you, the parents'…read moreconcerns, trusts their instincts and even recommends that yes, what feed our children can affect their health and behavior. He even will go as far as to say that perhaps it's the coveted cows milk, pushed by so many docs, that may in fact give your child headaches, tummy aches and mood swings. He's a good doctor and recommends that parents do their research.

Better off dead than a visit with Jamie Duffy aprn, her incompetence in the mental health field…read morewill keep her in business only for court ordered counseling- those of us actively seeking help on our own won't get it here! The staff WILL traumatize you during signing in for your appt! And what ever you do, don't wear cross earrings. Your jewelry accessory will deeply offend them.

This review is for OSF Healthcare Central Scheduling. Went to primary care doctor who is affiliated…read morewith OSF. The office gave me a card with information about the test that was needed and information with number to call. The number was to OSF Healthcare Central Scheduling. Called into central scheduling to first get a person that had no idea of what the test was to be performed. Was put on a long hold then after 7 minutes the call switched to the give a rating of how your experience was. Gave a zero. Called back to central scheduling this person said he did see the test but could not schedule it and then said someone would call be back. Many hours later a person called back from central scheduling and asked when I would like the test done. I ask for first available she gave a time 8 days from time of call. This test is a quick Ultrasound that would take maybe 5 minutes or lest to complete. I asked the person if she was referring to the correct test as she called it something different than was the doctor had listed. She was not for sure and said this was the only information she had. So I was not able to schedule any test as I am waiting for my primary care to call back. This appointment should have been completed while I was at the primary care facility. Very poor service by OSF

Dr Arzon was the first doctor I took my son to when we moved to Illinois. I had to get him set up…read morewith a new primary care doctor and a health confirmation for daycare. I wasn't pleased during or after the visit. I felt like she wasn't listening and she was telling me generic information. My son was potty training at the time and was doing well. He said he needed to go potty a few times, and since he was newly trained (3 months shy of 3 years old wearing pull ups at night only) so I excused us and took him. He couldn't go. He asked again towards the end of the appointment and Dr Arzon told him that her and mommy were talking and he needed to wait. He ended up having an accident. While discussing his medical history, I mentioned that I had been diagnosed with melanoma while I was pregnant and that is a cancer that can cross through the placenta, she pushed her husband's practice for me. My son also had previously had an episode of giant hives (almost a year before this visit in another state) and I mentioned it. She "diagnosed" him with something because he had dry skin ... it was winter. I paid our normal copay, then a few weeks later I got a bill for another copay. Because we had talked about the hives, she billed as another appointment because it wasn't "just a check up." I challenged that and they said "oh, someone coded it wrong" even though the second code had to do with the hives we had talked about in his history. I was originally told that if you talk about anything other than the check up, she can charge separately. I had already scheduled his 3 year old check up, so I gave her a second chance. I wanted to give her the benefit of the doubt that the way she talked to me was just because she tells all new patients the same thing. She didn't listen to me then and treated me as if I didn't know how to parent my child. That was the last time we went to her. We have a new doctor now that we like so far. I did the standard medical release form. Today I received a letter from Dr Arzon that she will release his records as soon as I paid $41.00 for them. I told them they could keep the records and I would just have the records sent from our doctors in another state from before we moved.

I'm really happy with Dr. Arzon and her staff. It is so easy…read moreto Schedule an appointment and she is lovely with my son!