Dr Nord has been my Dr for over 25 and loved him.Best bed side manner and is always pleasant and…read morekind.....And his office staff are they same way ever when getting shots.............well done Dr Nord.:)

I was debating between a 4 and a 5. However, the staff and service appears to be more involved than…read morethe past. They have always been accommodating to my medical needs. I will continue to be a loyal patient.

Dr. Birge is my primary care physician. Recently I went in for stomach pain. And Dr. Beech was…read moresubbing since dr. Birge was out. Saw me in a hurry took some samples for test and ordered a strong habit forming pain medication with no warning or instruction. They called and said my tests were normal. The pains continued to the point that I had to check in at the ER one night only to find out severe infection that had grown. Need I say more? Same tests were done. Not to mention that the reception staff are rude and impolite as they can be. No longer going to go here for my medical needs. I now have ER bills for something that they couldn't quite catch in their lab tests.

Both of my sons go here. I've always been pleased with the doctors. I've been able to call in the…read moremorning and ask to have my son seen that day and I've never been turned down. If my son's doctor is unavailable, we'll be scheduled with another pediatrician. They're all very friendly and very helpful. They also stay open until 8pm accepting walk-ins. Very convenient when you have a sick kid outside of business hours. The doctors certainly show more care and interest than those in the ER.

Better off dead than a visit with Jamie Duffy aprn, her incompetence in the mental health field…read morewill keep her in business only for court ordered counseling- those of us actively seeking help on our own won't get it here! The staff WILL traumatize you during signing in for your appt! And what ever you do, don't wear cross earrings. Your jewelry accessory will deeply offend them.

This review is for OSF Healthcare Central Scheduling. Went to primary care doctor who is affiliated…read morewith OSF. The office gave me a card with information about the test that was needed and information with number to call. The number was to OSF Healthcare Central Scheduling. Called into central scheduling to first get a person that had no idea of what the test was to be performed. Was put on a long hold then after 7 minutes the call switched to the give a rating of how your experience was. Gave a zero. Called back to central scheduling this person said he did see the test but could not schedule it and then said someone would call be back. Many hours later a person called back from central scheduling and asked when I would like the test done. I ask for first available she gave a time 8 days from time of call. This test is a quick Ultrasound that would take maybe 5 minutes or lest to complete. I asked the person if she was referring to the correct test as she called it something different than was the doctor had listed. She was not for sure and said this was the only information she had. So I was not able to schedule any test as I am waiting for my primary care to call back. This appointment should have been completed while I was at the primary care facility. Very poor service by OSF

Dr. B is one of the kindest people you will meet. She goes out of her way to help you with any…read moreneeds you have.

Here, we are 6 years later. In the last 6 years, I have had too many horrid experiences at OSF…read morefacilities. Other, than this 1 interaction, it was better than merely acceptable, this situation oozed healing. OSF has convinced me that there is no standard of care, being adhered to at their hospitals; that could possibly be trusted to contribute to one's health. Many of their practices are deceptive, untruthful and certainly possible of aspirating health problems. I have have complained to the advocate's office,I have written letters to the president of the hospital. I have contacted my health insurance carrier and filed a report with Blue Cross Blue shield, expressing my disappointment in their lack lack of professionalism, the staff's failure to provide me with any rational reason that my complaint wasn't being properly addressed. I was held in the emergency room for possibly an hour at the most, no testing was performed and then instructed to go home and to use ibuprofen and Tylenol. When it was apparent that after doing that for two days, there was no resolution of my medical situation. I was running a fever and my body had erupting blisters. They did nothing productive, instructing me to continue the protocol that I have been using for 2 days, after being informed that I was steadily getting worse, more pain, swelling, fever and increased oozing blisters. This situation continued for sometime; I saw other doctors from OSF and hit various reactions from them as well. Oh, let me not forget; I did pay for an emergency room visit, that lasted 1 hour and I received not so much, as a urine test. 3 days later, I made an appointment with a dermatologist working in Peoria IL, she made it obvious, that she had no desire to examine and/or diagnosed me. After she walked into the examining room she took one look and told me that she couldn't treat me because it appeared my eczema (she saw that on my intake sheet) had flared up and she can't prescribe pain medication for eczema. I don't believe there isn't any type of medical cream or salve that could perhaps relieve the stinging/burning, that I was enduring at that time. I think even a medical student would have been observant enough to realize that maybe there was something else, going on with my condition and the prudent thing to do, would be to proceed with some type of skin or cell collection. I felt totally persecuted, feeling that I was being treated, with such contempt by denying me concern and compassion is this the mission of Christian hospitals. Where are the nuns? Is this, where no compassion exist and people can be expected to endure torturous pain and suffer such a lack of interest, by those who we pay to provide us, with medical services. By, requesting that some doctors self-examine, and consciously make a renewed investment in the profession, that they have chosen, in the field of healing and preserving life. Everyone will need assistance, one way or another. Yet, people go around mistreating others and believing there are no consequences. Heroes, do good because that's who they are, not because someone's watching.

Does anyone check Yelp when they need help deciding where to go for Prompt Care? If so, it must not…read morebe that urgent. For what it's worth, I had a good experience here. Luckily, I've only been here once. I had stomach pain and went to Prompt Care. One thing led to another, yada yada yada, I ended up spending four nights in the hospital. (That's right...I yada'd through surgery). About a week after I returned home, I got a $10 bill in the mail from Prompt Care. I had paid $10 for my co-pay when I checked in but because I ended up needing extended medical care, they refunded my $10. Sure they got tens of thousands from my insurance, but I thought it was a nice gesture.

I have been a patient in this practice for 24 years. Dr. S retired and I eventually fell to Taylor…read moreTaylor's (T2) schedule. She is INCREDIBLE. Her bedside manner is empathetic and kind. She rivals Dr. S and keeps her spirit in the practice. I am almost 50. I have a panic/anxiety disorder that I manage. I got my first IUD today. T2 couldn't have been kinder, more empathetic, gentle, and transparent. This process was so easy. She set me up for what was going to happen, the reality of the situation, and everything else to ease my nerves. The procedure (something that was spiking my anxiety) was so easy. Taylor Taylor is a wonderful practitioner. I completely recommend her.

I have been coming here for years but will never go back. Honestly, they were great, until you…read morequestion them and don't do exactly what they want. They ran the wrong labs and when I told them I wasn't going to come in for them to take new ones - they still billed me for their mistake. On top of that, they "document" lies so when you take it up higher, they tell you that "it's documented so you still have to pay". Pretty much your word against theirs. The staff was so undeniably rude and unprofessional and something should legally be done about this office. If you want to read more stories like this, I'd suggest reading other reviews on google. I'm not the only one - it's a theme with this office.