This place has sadly earned a no star rating from me and my family. Their lockport location completely screwed me over on my clothes twice in a 4 year time span. So I took a beautiful dress from J Crew years ago and when I picked it up the lady told me it got ruined and she didn't know why all the color bled through and I dos t even get an apology. So a month ago I took a pretty large order of men's shirts sweaters pants and two of my sweater dresses never checked my order when I picked it up, that was my fault but it turned out my dress was missing. I called the lockport location to ask if they might still have it there ir if someone returned it but again the lady was very unapologetic telling me j should have checked my order before I left the store... So I call the manager at the joliet location explained the situation praying that they can back track and maybe help recover my dress he said he would call the lockport location and get back to me and 2 weeks later no call or anything!!! This place light have good prices but they are very unprofessional and not sympathetic nor helpful when they screw up!!! read more