Beautiful, welcoming space and an even more wonderful groomer. You can really see how much care and…read morelove she puts into every dog it's so nice to find someone who truly loves what they do.

Our dog has stayed here several times now and we trust them completely! The staff are incredibly…read morefriendly, helpful and loving towards our little guy. It's great peace of mind knowing he's in good hands when we are away. Thank you!

I have had negative experiences at both locations, which contrasts with the high volume of…read morefive-star reviews. I originally used the Killarney location, where my dog's nails were cut past the quick. I was not informed of this at pickup. While driving home, I noticed blood throughout the back seat and immediately took my dog to the emergency vet. Although accidents can happen, the visit resulted in just over two hundred dollars in veterinary fees and caused ongoing anxiety for my dog during grooming appointments. When I contacted the location, I was told the bleeding had been stopped sufficiently for pickup, though the hair cut appeared incomplete and uneven. After this incident, I was uncomfortable returning to that location and attempted grooming at home. Eventually, I found a groomer who worked well with my dog, but she later moved away. Out of necessity, I scheduled an appointment at the downtown Petropolitan location. A groom two months ago went well, and my dog showed no signs of distress afterward. I had an appointment scheduled for 9:00 a.m. today. Last night, I received a call advising that another client had cancelled and was asked if I could bring both dogs at 10:30 a.m. instead, which I agreed to. Overnight, one of my dogs became ill, and given the circumstances, I called to cancel the appointment to avoid bringing a sick dog, and another dog living in close contact with him, into a facility with other animals. During the cancellation call, I was told the appointment was still scheduled for 9:00 a.m. and was met with skepticism when I explained the time change. I was also told that I had a history of multiple cancellations, which I questioned, as I had not used their services for approximately a year and a half. I was then advised that the sick dog's appointment could be cancelled but that I should still bring in the other dog, despite explaining the illness and shared household exposure. I was informed that failing to do so would result in a cancellation fee. I was transferred to a supervisor, who apologized for the interaction but reiterated the cancellation policy and continued to question the appointment change. I asked that the matter be confirmed with the groomers, which was acknowledged. At that point, I requested a call from the owner and was told this would occur at her convenience. Between the two locations, these experiences have raised concerns for me regarding communication, customer service, and health-related practices within the facilities. Additionally, throughout these interactions, I experienced what I perceived to be condescending and dismissive attitudes from staff, which further contributed to my dissatisfaction. The overall handling of these situations was difficult to believe and ultimately concerning enough that I felt compelled to share my experience. I do not typically write reviews; however, given the decisions made and how they were communicated, I believe it is important to warn others. I will also ensure that friends and family who currently use these services are made aware of these concerns so they can make informed decisions regarding their pets' care and the facilities that they are bringing them to and the conditions around them.

Just need to say how very happy we are with Sleeprover and how well our little Sadie Mae is looked…read moreafter when we drop her for doggy daycare! We're always met with such a friendly & personal hello and Sadie could not possibly wiggle her little self any more, in a sign of pure happiness to be there! Watching her through the videos posted on IG through the day is so much fun and a comfort to have the opportunity to check in on her. She has made so many friends and although we get her out everyday to dog park, it's great for her to have the concentrated time to truly learn how to get along with others, be loved and generally just have a great time. She always comes home completely tuckered out and yes, slips into that renowned 'Sleeprover Coma'! So, along with knowing she's had a happy day, it's another bonus to have some quiet time...Puppies are a lot of work! Although we're relatively new to the Sleeprover family, we are completely comfortable and happy with the care she receives. Dog People are a special breed and Sleeprover demonstrates the best of those qualities!

Shoguns Gym at Sleep Rover is such an incredible spot!…read more My severely anxious 2.5 yr old mixed breed Roscoe has experienced so much success using this facility! By our third session with coach Amanda's guidance he had the slat mill figured out and was reaching top speeds! He loves the pool and the outdoor space as well, and is extra happy when we bring one of his friends. Having access to Sho Gun's to fulfil his mental and physical needs over the last three months has noticeably reduced his overall anxiety. We are so grateful for this amazing spot and the incredible staff!

Daniel, the owner/operator greeted me & my Dog, before the front door even closed. Welcoming, Clean…read morebusiness & they provide the grooming services in the front & dog day care in the back. Natasha, the groomer, did a lovely job on my poodle, which frankly wasn't easy considering I clip away at him & am certainly not skilled. I was very pleased & the Poodle looked great. Thank you Natasha

My dog often goes for an afternoon's daycare, which she enjoys. They also groom both the dog, and…read morethe cat. Fairly priced, they do an excellent job, and my animals are happy

We have taken our fur babies here three times now…read more They post updates/pics on facebook, have a clean and well run facility, are REASONABLY priced for the Calgary market and also have friendly staff. We are happy that they will feed our dogs their raw diet, keep them together, and even cater to our grouchy shiba inu who likes to start fights - we couldn't ask for more. Each time we are away we get to see our kids playing and having a great time, they come home happy and uninjured, and the price is right. I also like that there are a variety of dogs there and that the owners seem to be breeders of Mini-shelties themselves. Great find, and close for us being out in Bragg Creek.

I have brought my dog here several times, and they are reasonably priced, VERY accommodating, and…read morefriendly. Love that they let you send your own food and toys with your dog. As well, each individual kennel has an outdoor run attached which is AWESOME and gives the dog the option of going outside. They also take the dogs out for an hour or so for playtime and post the pictures on Facebook - LOVE IT. I am very picky about leaving my dog anywhere, but feel very comfortable leaving her at South Bark.

Time has really gotten way from me in writing this review! I lived in Airdrie from June 2015 -…read moreApril 2016. I was alone in the area for work and had only my dog, Cooper and cat, Saul. I didn't have a friend/family network in the area to help with my animals when I went out of town AND my dog Cooper was fear aggressive so it made it just that much more nerve wracking to leave him with someone. After two failed attempts at a dog sitter via a app based service (2 no shows for meet and greets!) I no longer had confidence in trusting a stranger found by an app to come into my home and car for my pets. I searched for kennels and found High Tails - LIFE CHANGING! From the first phone call to the last visit every experience was outstanding. Cooper loved it so much that when i would pick him up he would not want to get in the car. He was a different dog after his time at High Tails. It was a confidence booster for him and a relief for me. He became much less fearful even outside his stays. Saul, the cat was a little more subtle in his excitement - but he seems happy and content every time I picked him up after a stay. I believe we had about 4 stays at High Tails. One at Christmas time that I booked with less than 2 weeks notice and they were able to accommodate at the last minute. We moved back to St. Louis, Missouri about two weeks after their last stay at High Tails and I can say I was genuinely sad to no longer have the option to bring my pets to this amazing facility! Don't hesitate! If you are looking for a exceptional kennel to board your pets, this is the place!

WARNING If you love…read moreyour dog, avoid this place like the plague. PURE NEGLECT. I saw right through their fake smiles and empty reassurances. They don't provide any real report about your dog's wellbeing just generic words, "she's doing great," which was clearly unbelievably false. The kennels are worse than shelters. The condition of this place merits a free stay, not the absurd fee they charge. It's overpacked with dogs, nonstop barking, and clear signs of stress everywhere. Their so-called "privacy suite" is a flat-out lie. They do NOT follow your dog's needs. They claim each kennel has an outdoor run, They have to manually open it, so their statement that dogs can go out anytime is completely false. I told them my dog is a rescue with a history of neglect and abandonment, and I trusted them to keep her safe and supported. Instead, I picked her up in distress , injured, bleeding, and with her voice completely gone from what must have been nonstop barking and crying. EVEN THOUGH I PROVIDED THEM WITH HER SEDATIVES. She had made so much progress, and this experience set her back in every way. Blood was all over my car and the dog wash station from her injuries. It's heartbreaking and infuriating. The shelter she came from took better care of her than this place. I can't understand how businesses like this are allowed to keep operating. How do they sleep at night. Shame on you. PS: I suggest you concern yourself less with reviews and more with the wellbeing of the dogs under your care. At the very least, stop hiring low quality staff.

My Pomeranian Paris always comes out happy with a great groom. Staff are very friendly.read more

I have been going to Marda Loop Doggie Day care ever since my dog Chip was a puppy. For 5 years…read morenow, I have taken Chip to be groomed there. This is a family run business. I have tried other groomers with terrible results. Not so with Alice the owner. Chip is always clean, and beautifully trimmed. His nails are done nicely. He is well treated and loves Alice. I can tell because he likes to be held by her. I highly recommend this business. This is a very transparent business. You can see the dogs being groomed. At other places, you are not allowed to see your dog being groomed. And they have the dogs in the back behind closed doors. At Marda Loop doggie day care, the door is wide open in the front. I can see everything being done to Chip. The best testament is that Chip walks in and allows Alice to hold him. I have tried on a few occasions the day care and Chip always walked in. Very professional establishment. Carmela C.

My dog always loves coming here to the point where she doesn't want to come home. The staff are…read morewonderful and sometimes keep my dog in the office with them during the day. I always get updates about who she played with and how she did when I pick her up.

We call it "dog spa" and our dog gets super excited when we make the turn onto their street!…read more The staff at Springfield are very dedicated to the comfort of the dogs in their care, and will place them in particular kennels depending on the dog's tolerance. Similarly, they will be matched with other dogs for play time! Our current dog is from the humane society and over the past couple of years we have gotten valuable feedback on her behaviour progress from John and Sara. Its great to know that when we head out of town our Taz is well cared for and safe! The grounds are very relaxing in a rural setting. On the drive in you will commonly drive by mule deer, and their driveway cuts through a couple of paddocks with horses. The kennels are indoor and outdoor and the dogs have their choice of in or out. Larger kennels for group stays are also present. Cochrane is a bit of a drive from Calgary, but its totally worth it for our peace of mind. And our dog always falls asleep as soon as we pick her up. I think her ideal world would be a stay at Springfield, with us there as well!