********** FOR THIS DEALERSHIP…read more Picked up my beautiful new Rogue on 10/3/26. My salesman, Aakhir, was wonderful and extremely helpful and knowledgable. The sales manager, Steffan, was so pleasant and helped get the deal over the finish line. Deven in the finance department, (who has a striking resemblance to actor, Steve Carell), made signing the paperwork so painless. From beginning to end, my experience with this wonderful team of gentleman was seamless! I highly recommend this dealership and Aakhir, Steffan and Deven! Will be back in three years!

The service center tried charging me $250 for a "diagnostic" charge despite me knowing what the…read moreissue with my car was. The lady on the phone would not budge on this completely ludicrous charge. However, whoever helped me at the parts department was very nice and completed my request in a timely manner. I would avoid all the BS charges the service center might throw in there and just go straight to the parts department because who knows how much extra you'll end up spending.

Extremely professional service. We bought a Fiat from Joel here today and were super happy with the…read moreservice from start to finish. Yesterday we were considering buying a Fiat in Manhattan, but even though we loved the car, the level of service from the dealer was off-putting. We searched on CarGuru and found a similar car at Novak. We spoke to Joel on the phone and we could immediately tell that he was a true professional. It was worth renting a car, driving out from Manhattan, and getting a much more personal and reliable service. The price was really fair and the team helped with everything from financing to insurance. Highly recommended - worth the drive out from Manhattan if you would like a much more personal service than what you might get at a city dealership.

Went to look at 2022 ram 1500 price was a bit high compared around but when he came to start it up…read moreit was ticking very loudly he was very rude and surprised when I asked about it he didn't care at all to make a sale I asked if he could have a technician look at it real quick just to get an idea he refused obviously we left after that then a few days later he called and said the tech said it was perfectly normal wouldn't recommend to anybody

I've never had an issue here. Found this shop by accident. I've found service to to be prompt,…read morehonest, and fairly priced. They get me in quick, so much better than the dealers. Employees are nice. Zero concerns, thanks!

So an update here - as mentioned in my previous review, I am a youtube trained mechanic…read more My 2016 WRX air conditioning died on me. I did what I knew how to do, replaced o rings, recharged it etc, and that kept it going a little longer, but eventually it just went kaputski. Call early on a Thursday morning to say that I want to bring the car in, but need it back in time to take a road trip next week. Drop off 8am. By 9am I have a diagnosis. It's a bad diagnosis, but it's accurate - my compressor died. They get the part and have it done and ready for pickup by 12:30 the same day. Is their rate a little higher than some other shops? Sure. But you can have your choice of two of the three: cheap, fast, good. These guys are fast and good. I can't sing these folks praises enough - and as someone who loves my car, I do not trust it to many places preferring to do maintenance and simple fixes myself. Gary and his team are amazing.

NO ONE WILL ANSWER THE PHONE FOR SERVICE OR PARTS DEPARTMENTS!! Sales of course answered and when I…read morestated "do you have anyone willing to answer your service or parts phone?!" the man proceeded to then make it seem like he couldn't hear me because of a bad connection (I had perfect service and could hear him just fine) ...then he just hung up on me ... I grew up in a car dealership ... this place is trash.

I only know about their shoddy service. My Ford was towed there because it broke down 5 miles from…read moretheir dealership. After charging me $500 in labor alone, my "fixed" vehicle broke down the same day. Towed it back. This time they said it was something else. Cost me another $1600. They told me it would be fixed 6 days later. On the 7th day i left 2 messages, no return call. On 8th day, called again. No return call. On 9th day, someone answered. "The wrong part came in" whoops! 3 days later I finally got my car. Zero apology. Zero attempt at making things right. Whatever you do, never ever take your Ford here for servicing. It's an incompetent clown show and I'm being kind. I give them 1 star because I'm not allowed to rank them lower.

I purchased my car from Fleming to BMW and I come here to do all of my service and maintenance. The…read morestaff is always polite and professional. I've never had an issue with getting a loaner car for the weekend. This is my go to dealer whenever I'm buying cars. And if you purchase a car from them, you get unlimited free car washes at the dealership

I've had some great experiences here. Tom Terrill is a great salesman, and Jim Hierl is my favorite…read moreService Advisor. They have a well-run shop and have always treated my cars well. The owner is usually around and he takes great care of us, as well as making sure standards are high.

My daughter was in town and we needed to bring her car in because an emergency light came on. They…read morewere so sweet, did some diagnostics, topped off some fluids and had to adjust something electronically. Super kind, honest professional and I highly recommend if auto service is needed in hillsborough or Flemington area. Great guys!!

On February 5th my husband went to start our explorer, and it wouldn't start. He had it towed to a…read morelocal auto shop called L & S Automotive located in Flagtown, NJ. When talking to the owner/mechanic he informed him he thought the starter needed to be replaced. The next day the owner called saying that he changed the starter, and burned it up while trying to start the vehicle. He also tried with a crowbar to turn the engine and it wouldn't turn, that it was metal on metal and locked up. So he diagnosed the engine was ceased up. He wanted us to give him the title so that he could scrap the car in payment for the work and time he had put into the car. My husband said he needed a day or so to decide. I talked to a mechanic friend of mine, and he was interested in the vehicle as he has a good motor that he can install in my vehicle. So we told my friend he could have it as long as he worked out a payment with L & S for the work that they had done. I turned in the plates, so that I could take the insurance off the vehicle. Several days later my friend towed the vehicle to a work area, and on inspecting it found the starter to never having been touched. He also grabbed the main serpentine belt and turned the engine over one revolution, by hand. He proceeded to install a new starter, and the engine started right up and has been working perfectly fine since. This shop has two certified experienced professional mechanics. Either this shop is the most incompetent ever, or they are committing fraud and possible theft by deception. I recommend everyone stay away from this place.

I just Leased my 7th vehicle from Ray Catena Infinity (QX60 sport). Alie Lopez was my sales person,…read moreshe was very accommodating and knowledgeable with the vehicles, was able to give me a good deal and make it a pleasure once again to continue dealing with Ray Catena Dealerships. Chris Flusk (sales manager) was also very accommodating and was able to help with the deal, also need to thank Connor Pahira for his input and help.

Great experience .... Joseph Petruccelli was the highest level of professionalism I've seen in…read morequite a long time . He went above and beyond getting me my car and I can not thank him going . He's a class act . Great communication , awesome deal . Start to finish the easiest lease I've done in over 20 yrs leasing cars . One in a million salesman .

Fantastic. Strong technically and equally as important, strong customer service. I felt like I…read morewas part of the family! Kudo's to the team, Brian, Shannon, Tony, and Scott. We initially were made aware of Nerger's from Costco after purchasing new tires there. We have always trusted those businesses affiliated with Costco since they vet them all pretty well. Therefore we made an appointment and asked them to conduct an extensive review of our Rogue. Our dealer had just given us an estimate and it seemed too steep in price. We took the car to Nerger's and had them balance and align the car with its new tires, we had them do the work they uncovered that needed to be done, including fixing some poor workmanship that the dealer had performed earlier in the year. All of this work was done and it didn't cost as much as the dealer would have done which was less work. Beyond all this, they provided personal transportation back to my house since it would require an overnight to receive the parts (no extra charge). The bottom line is that we found a reliable repair shop for our vehicles and have been talking them up to our friends.

These guys replaced an alternator for me last year. Even though it was under warrantee still they…read moredid not honor it, making an excuse that I did some repair somewhere else after the change. Plus their prices are super expensive. I can go to the draler for these prices. Not recommeded.