I come here often because it's convenient, the ambiance is lovely and the food consistently good. This place gets 3 stars because the service is awful. Really bad, unless you are served by the older gentleman, he's usually on the ball.
I went last night and ordered a pizza with an alternative flour type, which is on the menu, because of intolerance. After waiting an absurd amount of time for our food, they brought me a pizza with white flour. I said I didn't order this, and they responded, I know, we ran out of the other flour. When I said, but you didn't tell me, I would have ordered something else, he quickly asked me, oh you can't eat this? And took the pizza away without giving much of a crap about it. They were very rude and inconsiderate. It was a bad experience.
I am giving them 3 stars because of their previous track record, otherwise I'd give them 1 star for lousy service. read more