John Breckenridge is highly recommeded. He is an Assistant Vice President loan officer…read more Great for home refinancing and conventional loans. Peoples Bank does not do FHA loans yet. John treats my clients like family!

Great bank! Great service! They are very professional when speaking with them either on the phone…read moreor in person!

Love this bank. Tellers are super nice. Barb is my favorite. Been with this bank for 35 yrs.read more

From the owner: We at REGIONAL strongly believe in assisting our communities to succeed financially. With our…read moreinvolvement and unbiased recommendations, we prioritize the member's best interest over our own. Our aim is to equip you with the necessary tools and expertise to help you achieve financial success.

I recently had to open an estate account and felt like no one knew what was going on. It took…read moremultiple trips plus an unnecessary two hour drive due to misinformation provided by one branch. For the most part, the staff was pleasant to work with they were just misinformed across the board.

Great service and the best people! Great group of people to do business with. I'm in here all the…read moretime with questions regarding my accounts and business wires and they go above and beyond for me every-time. Highly recommend this branch and the individuals working there.

My experience with Chase in Chesterton, Indiana was extremely pleased. The employees are always…read morepleasant and recognizes customer as they enter the facility. I was very impressed with Emmy (Teller). She provided some of best customer service that I've received lately. She acknowledged both myself and my wife as we entered. She was warm and friendly. Her smile and demeanor was relaxing and put both of us at ease. She was obviously trained well and it shows. Great customer service is rare nowadays. Please make sure that you reward this exceptional employee for her hard work. Your company is blessed to have such a outstanding individual working for them. She goes above and beyond in her performance. She's a valuable asset.

I love this bank. Best customer service ever:))) very helpful with all my questions. Thank youread more

This location is a small branch just behind the Family Express & near Red Robin. It has an inside…read morearea & a drive up. ATM at first window/lane. It doesn't get too busy at this location, so you get through pretty quick.

I came into the lobby solely to make a deposit. There were two employees working, and the line was…read morealready out the door when I arrived. I waited approximately 30 minutes, and during that time the line did not move at all. When we arrived, there were no cars in the drive-through. One employee finished helping a customer in the lobby, told the next customer "I'll be right with you," and then turned to assist the drive-through instead. She proceeded to help four cars and never returned to assist the customers who were waiting inside. I understand the need to balance lobby and drive-through service, but it was frustrating to see the lobby line completely stalled while drive-through customers were prioritized, especially after being told help would be right with us. I ended up leaving and not making the deposit. Not Sure I want to go back!!!

Great Customer Service! Whenever I pull up in the Drive Thru, or walk through the door, I am given…read morea very personal greeting. This type of customer service is very rare and missed in many businesses. I love the staff and service of Regional Federal Credit Union!

I am so d*** aggravated with Chase Bank! Went and purchased over $500 in travel using Chase…read moreTravel because there was a incentive offered" of $100 back (by 10/31/24). "No, this particular offer is only for Chase Freedom Unlimited credit card"! Of course, I have Chase Freedom credit card! I will not EVER use Chase Travel again. I felt it was deceptive marketing and unfortunately, I fell for it. Learn from me.

ATMs haven't worked for four weeks now. With limited drive up and lobby hours you need working ATMs.read more

A bit behind the times when it comes to modern day banking. I am an online, bank card only customer…read moreand need to be able to have my money at will. Waiting for them to run things through is too time consuming for me.

I really like this bank- friendly customer service at all times! I had my wallet stolen and they…read morehelped me block the card and get a new one quickly and painlessly!

Beautiful location and top tier staff here, have been using FM since high school and wish for…read morebetter credit card rewards; but besides that, it's a solid option.

From the owner: First Merchants Bank was founded as the Merchants National Bank of Muncie, IN by Hardin Roads, a…read moreformer successful wholesale grocer, together with a group of service-minded businessmen during the Panic of 1893. The enterprising men invested capital of $100,000. Since then First Merchants Bank has been growing both organically and through mergers and acquisitions. The history and timeline of banks acquired includes: 1893 - Merchants National Bank 1988 - Pendleton Banking Company 1991 - First United Bank 1996 - Union County National Bank 1996 - The Randolph County Bank 1999 - First National Bank of Portland 1999 - Anderson Community Bank 2000 - Decatur Bank & Trust 2001 - Frances Slocum Bank & Trust 2002 - Lafayette Bank & Trust 2003 - Commerce National Bank 2008 - Lincoln Bank 2012 - Shelby County Bank 2013 - Citizens Financial Bank 2014 - Community Bank, 2015 - Cooper State Bank 2015 - Ameriana Bank 2017 - Arlington Bank 2017 - iAB Financial Bank