Their contract limits their liability from most major pieces of damage they do to your home, even from negligence. Don't tread lightly with these guys. Despite that, when I offered if they could give a crew that has done good work in the past, they begged me to take down a negative review that was due to bad prior interactions. I said I could remove it in good faith if we move forward with a crew that hasn't done bad by homeowners. They couldn't do it. That speaks volumes as to the quality I can expect from them! read more

Noticed a crack in the stone facade on the side of the house. CenTex has such a great reputation that we called to schedule a free evaluation. Erik was on time, personable, and professional. In short order he completed the evaluation and let us know that we don't have any foundation problems. Thanks, CenTex! read more

It was a pleasure to get a prompt appointment for a foundation re-check this week after having Centex level our home 8 years ago. Everyone we dealt with was efficient and courteous. The lifetime warranty was honored and the information received helpful. read more

Had my foundation repaired and lifted finished October 23, 2025 and today 11/10/25 finally got my report indicating that the foundation is now level. The crew doing the work were great. Finished in 4 days. Ceiling, walls and floor tiles all closed up really nicely! 15 perimeter and 4 in garage steel piers installed. Raised appropriately 4 inches on one corner caused water main and sewer line to break/ leak. Overall Centex did a great job. Except for slow final reporting. read more

FALSE ADVERTISING!! So I've seen all their commercials on the Austin TV stations about the free evaluation... So I thought I would give them a try. Went to their website, looked at their Austin Service Area, noticed that Burnet County is included so I completed the online request form. A couple of days later (today), I get a phone call from them telling me that they DO NOT offer free evaluations for Marble Falls (Burnet County). The lady informed me that they don't have enough people to send staff to Marble Falls and I would have to pay a $95 inspection fee. After telling her that the website reflects Burnet County, she stated, yes, they really need to update the website!! As far as I am concerned, this is false advertising... kind of a bait and switch policy. While I do not have any actual experience of their service, I am hesitant to use them based on my experience. read more

Read your contract. Centex "Operations" came and did whatever they wanted. They didn't complete the job I agreed upon with "Sales," and "Operations" never communicated with me during the process as defined in the contract. They damaged my entryway and still charged the full amount. I hope I never have to do business with them again. read more

Be sure to note that they do not repair damages they do to your sprinklers. I can understand a damaged sprinkler head or something minor but I never imagined they would cut through my sprinkler main and walk away. I went with them because they were the low bid and the sales person they sent seemed to know what he was talking about but the cost of the damages puts them well past the highest bidder. Not to mention the frustration of having to find someone else to do repairs and leaving a huge hazardous hole next to my driveway while I find someone to fix it. read more

I had an appt with someone to give me a quote on my father's house. While he was prompt, he also seemed in a hurry to head out. He quickly, within half an hour or so, went inside with his tablet and walked to the backyard. He immediately tells me $48k and starts his talk about financing. This felt like a used car salesman. My dad's house is small. $48k seems too high and I began to really question CenTex. Talking to real estate friends, they said they never suggest CenTex because their prices are far too high compared to other very reputable companies. I received more quotes and let me tell you, nowhere even near $48k and they didn't even once begin to tell me about financing. Instead, I got a handshake, asked how I was, they were all very friendly vs this CenTex salesman. $11,200 from them, warrantied for life of the house, and offers the same. CenTex needs to pay for their radio commercials and patented equipment. I'd go get more quotes if I were you and compare. I'm definitely going with another company. Edit: The recommendation of CenTex and others is the same. It doesn't matter that Kenny suggested no work needed to be done but that that there was this immediate push and talk about financing. $48k??? Are you serious? Absolutely not. CenTex offers nothing better but will charge you highly. It's very off putting when a so called reputable company charges so high above the competitors that they lose business. This tells anyone that they are more about money than really helping a consumer. Seriously, even after explaining my father passed away, "It'll be $48k. We have a great financial plan. Let me know if you need anything". Didn't leave a card. Shook my hand and sped away. read more

Brandon came out for CenTex to give me a quote. He was extremely professional and matter of fact that my house in fact did NOT need foundation repair and that it was merely cosmetic. He easily could have gotten me to agree to some type of repairs but told me it wasn't at that point yet. If the time does come to get foundation work done, I will be calling CenTex back. read more

Our ceiling and walls began having cracks in it two years ago. The plumbing was even affected - we paid for that separately through a different company (but it was a $5k job on its own). For the foundation, we paid for the lifetime warranty through CenTex. The holes in the pictures you see are along the entire base of the house. A CenTex inspector even came by and said they didn't back fill it correctly. A $10,000 job with a lifetime warranty and they're making us fill in all that dirt they didn't do properly! If you hire them, they'll fix your foundation - that's their job. But they aren't going to honor their lifetime warranty despite one of their own agents saying it wasn't done correctly. I'd search around for someone else if I were you. They're not the only foundation repair in the Austin area. read more

CenTex Foundation Repair - The holes along one entire wall they didn't backfill correctly and won't refill despite a lifetime warranty - Foundation Repair Near Me - Austin, Texas

The gentleman who quoted us for foundation repair talked over me, ignored my questions and only looked at and responded to my husband. Centex was the first quote we got and I'm glad he was so disrespectful because it pushed us to get further quotes, all of which were 1/3 of what Centex sugggested our repairs should cost. Do not recommend. read more

I had foundation problems and CenTex Foundation came out 2 years ago, in 2020, and did foundation work. The work on the foundation cost close to $10,000. They fixed the foundation and the work is guaranteed for life. This year I had deep sinkholes along my whole wall in the back where some of the work was done. The holes are 1&1/2 feet deep. Derek, a representative of CenTex, came out and said that it didn't look like they backfilled it right. Said he had to talk to his boss,Isaac. Derek called me back and said they refused to do anything! He said sometimes things like this happen but it's the owners job to fill the holes!! Lousy response for guaranteed work. I would use someone else if I needed foundation repair!! read more

CenTex Foundation Repair - One of the many holes along that entire back wall they wont fix. - Foundation Repair Near Me - Austin, Texas

I called Centex to inspect my foundation in Austin. Eric came out Monday, Sept 23, measured floor levels inside, and inspected the outside walls and structure. Our foundation did not require repair. I very much appreciate his friendliness, expertise, and honesty. read more

May 24th , Centex commercial vehicle cut me off on Cameron rd and 51st in the early morning. No signal was used to change lanes. Once I was able to merge to the right lane, I saw the employees laughing. I immediately called the office and left a detailed voice-mail, and still no response. Centex, please have the proper training to operate a large commercial vehicle on public roads. Poor behavior . read more

Great company that was recommended by my flooring person after he used them himself. They were prompt with communication and showed up on time. He gave me the great news that my foundation was fine, and also that there was no charge for the foundation evaluation, only if they had to do actual repair work. They were honest, knowledgeable, and personable. I hope I never need foundation repair, but if I do, I will totally be calling CenTex Foundation back! read more

1000% would recommend. Erik Lancaster came out, did a very thorough analysis and consultation, and gave me a brutally honest opinion on the shape of my foundation and its need for leveling or upgrading - in a way that is definitely going to save me a ton of money; he gave me alternatives to my projects' process, and was overall a joy to talk to. Very knowledgeable and willing to teach you if you're willing to learn. Will keep his name in my pocket for the time when my foundation needs work. read more

We had some settling in one corner of our garage and asked for an evaluation as to whether the issue warranted any foundation work. Kenny, a very helpful and knowledgeable guy, came out to take a look and told us that unless we saw any progression in the movement it was unlikely that the issue would require any intervention. I can't thank Centex enough for putting our fears to rest. read more

We waited for over a month for an appointment to have them come out to look at our home. We received reminder email from Brandon. I took off work to make sure I was home and they were a no call no show. Never heard anything from this company. I email Brandon nothing. Don't waste your time. They screwed up when we first outreached but gave them a second chance. Guess I should have learned from my first encounter. read more

I had my foundation lifted last week and they did an exceptional job. It was a great group of guys that worked their tails off. The foundation was 5" lower in the back half of my house. I'm amazed I didn't have pipes burst. It required numerous steel pilers around the back and 2 holes that needed to be dug in the middle of my tiled bedroom. They had to go 27' to reach bedrock! It seems everyone in my neighborhood has had to do foundation repairs. I'm just glad I used CenTex. Not only were they friendly and courteous, they filled all my flowerbeds with the extra dirt and offered to spread it over my yard. Not that to me is going above and beyond. I recommend them to everyone. Thank you CenTex. read more

I called to get someone out to assess my foundation and was told they were backed up but they'd put me on a waiting list. It's going to be 3 months now and haven't heard back. read more

I had CenTex come to my home and evalutate my foundation which appeared to have shifted after foundation repair was completed almost 20 year ago. I called on their life-time warranty which I had received at that time. When the tech came out he didn't really explain to me my issues but I did tell him that a leak had been detected from a plumber who had recently ran a camera through my drain pipes underneath the slab. He quickly got measurements and said he'd get me a quote. I left a review after never the the quote and then I received a call from Isaac one of the owners at CenTex Foundation Repair. He sat and explained to me the issues my foundation was having, which I didn't know. I had a leak test done under the slab and over time it shifted the foundation. It wasn't the type of work done years ealier but a slow water leak underneath which made the soil soft and movement occured. The explaination of what was happening really made things clear and easy to understand. Isaac was very knowledgeable and knows that there are differnt types of dirt in Austin and different areas might shift or have movement than other locations. I, unfotunately was in one of those area that seemed to have movement. His customer service skills with me was excellent communication and easy to follow. CenTex strives to make sure customers understand their foundation because it can be a substantial cost when a home requires leveling such as mine. Thank you Isaac for taking the time to explain to me the issues with my foundation. They do strive in customer service and customer satisfaction. read more

What a great experience. I met the tech, Clint, today at our house and he looked it over. He said it had minor settling but that was normal for a 52 year old house. He helped me to decide to hold on foundation repair and do interior and exterior repairs instead. Super news and really appreciate the honesty. Thanks so much, Todd read more

I called them because due to some cracks in the ceiling and nail pops I thought we might have foundation issues since that's common in our area. Scheduled an appointment a few weeks out since they are so busy. A few weeks later they called to let us know that they can schedule us much earlier due to a cancellation. Thought that was fantastic! The specialist arrived on time, looked at everything and explained a few things and let us know that our foundation is just fine. Great news! We really appreciated the honesty and integrity. They certainly have won us as customers if we ever require their services! read more

Tight operation. Best thing about them, the FREE estimate. If you have any foundation issues or wonder if you do, they'll come out, write up the notes (for free) and give you a diagram, then tell you in detail what looks good and looks bad, and will also give you the history of work on your home, if it has one. Polite on the phone and very quick on getting someone to your house. Competent and efficient. read more

Not sure where to start, A (potential) buyer hired Centex to come out and further check our house foundation. The home inspector noted the home was a little out of balance. After getting back the results we were SHOCK that our house foundation had issues, We don't have any signs of bad foundation, no crack floors, no bad window trims and doors close with no issues. We ONLY received a bid for $20,000, no summary of what's wrong. After doing research(google foundation repair vs structural engineer) I discover foundation repair company specializes in lifting houses. A structural engineer specializes in designing and understanding buildings So, a structural engineer was hired. After getting back our results the Structure engineer DID NOT recommend any repairs. Their numbers were way LOWER than Centex. We lost a potential customer and our house being on the market longer than expected. I believe from others that posted here they just want the money regardless if you need repairs " So, honestly, I feel that Centex is not honest and is greedy! No telling how many homes in the Austin area have foundation repair work, that don't really need it." read more

Centex was one of the few foundation repair places that I could even get to pick up their phone. Several competitors never answered, despite calling multiple times during business hours. I was a bit wary that CenTex might win by default, but they sent Kenny out to inspect our foundation less than 24 hours after I called. He was quick, polite, and humored me, despite the fact that it was obvious I know nothing about foundation integrity. In the end our foundation was fine, but it's great to have the peace of mind. read more

A common saying in the Austin area is that there are 2 types of houses: Some that have foundation problems and some that WILL have foundation problems. Dean came out to evaluate potential issues with our home's foundation. He was on-time, professional and was very personable. He used industry tools, as well as, personal experience to perform the analysis. He gave pointers and shared his vast knowledge of the field with emphasis on the Austin area in an easily understandable manner. He gave great explanations of each of the issues that we pointed out and expanded beyond our concerns to point out other common foundation concerns, some that we have and some that we should look for. I highly recommend anyone questioning their foundation to call CenTex Foundation Repair and ask for Dean. read more

We had received several other estimates from other companies for our foundaiton. Some said we needed our beams completely redone, others said we were fine. CenTex came to our home yesterday--this was my favorite experience with any foundation company. Apparently, CenTex had been to our home ~10 years ago and they still had records of our readings then. He assured us that we do not need to completely redo our foundation. He was honest and helpful and did a great job explaining what was happening. If/when the day comes, we will absolutely choose CenTex. Thanks again! read more

Centex was very responsive and provided a quote in a timely manner. They showed up when they were scheduled to come and completed the work on time. After they were finished with their work they came and provided an explanation of everything that was done including pictures. read more

Centex was amazingly responsive. I asked to have the work done asap in order to accommodate a tenant. The entire job was done within a few days. I was offered lower cost options, not just the highest end product. They showed up when they said they would be there and the work was done without complications. Really, what else can you ask for? Centex, thank you for your professionalism and competence! Michele S. read more

I'm kinda torn. On one hand, I am totally satisfied with CenTex... but on the other, they technically didn't do any work on our house (although I really can't complain about that...)! In short, we had a ton of questions about our foundation situation, and they took the time to stop by and make sure all were answered to our satisfaction--and assess the state of our house, which, as it turns out, is just fine. They made us feel like valued potential customers, and I definitely want them to be recognized for that. read more

Enrique and Dean were both wonderful to work with, very responsive, and patient with the many questions and phones calls I had/made. While selling our home, we discovered we needed our slab foundation lifted 4.5 inches, before our close date! CenTex did an amazing job! They installed all the piers, lifted the foundation, cleaned up, preserved our floors, and managed to do so without disrupting our plumbing, all ON TIME! I'm so glad we went with CenTex to do such a big project with precision, care, timeliness, competitive pricing, and they even worked with us on the payment! I highly recommend this company for slab foundation repairs. This project could have gone south for many reasons, and this company managed to make a miracle happen for us! read more

CenTex came out to review my foundation as we had just purchased an older home in East Austin. They showed up and did a thorough inspection, along with telling us about some areas we need to improve on (drainage). This was all at no cost to us, though I gladly would have paid for the valuable input provided. You can be certain we'll be reaching out in a few years when we need our home re-leveled. Thanks! P.S. The prior owner of our home had 2 different companies perform work on the foundation a few years, both of which are either A) No longer in business or B) Like to ignore potential prospects. I'm confident CenTex will be around when we need them, which holds a lot of value to us. Thanks guys! read more

I recently bought an old 1930s house that I am remodeling and adding a second story. The foundation needed a complete overhaul. Big job! I was on site pretty much every day for one thing or another so I really saw what was going on. The guys doing the hard labor were exceptionally helpful. I couple times someone saw me struggling with something unrelated to the foundation and ran over to give me a hand. I think that is unusual practice and a testament to the quality of people they employ. I actually kind of miss seeing those guys around. They just made me happy. Enrique was my primary contact and again I just really liked the guy. I called him so many times with questions and I never got the impression I was putting him out. I am well aware that I can be a bit challenging in that I want to know exactly what's going on and I inspect constantly making sure things are as expected. Consequently I'm very aware if I'm annoying someone. I never felt that way. I had a great experience with Centex. Everyone I worked with was both professional and extremely friendly. I was calling frequently with questions and concerns - they consistently responded with lighting speed and patient consideration. The job was completed in a timely manner and I'm thrilled with the outcome. Any issues were sorted out quickly (nothings perfect so a true test for the quality of a business is how they respond when its not). Plus, they gave me the best bid. I highly recommend Centex and would use them again in a heartbeat. read more

We teamed up with 2 of our neighbors for a bit of a discount. The work was done efficiently, cleanly, and on time. My concerns resulting in 3 stars? I seriously doubt they pushed pilings down into the ground like their graphics on the website states. They dug down about 4 feet, placed a solid concrete block down, put two 6" or 8" x 12" piers on top, and started jacking. I raised this question to the "engineer" who came out to inspect the work, and he just hemmed and hawed and gave a half ass answer. Also, his "inspection" consisted of walking around once, introducing himself, and that was it. The plumbing company used to test for leaks is owned by Centex. Bias? As an aside for those considering foundation work, look into having a independent engineer come out and give their recommendations. It's worth the $300 to get an unbiased opinion. If i had to do it over again, I probably wouldn't. Or I would go with a company who would drill down, place rebar, and pour concrete piers. There is a reason buildings are built that way. read more

Within a week of my reporting the plumbing issue caused by the foundation repair, Centex made everything right. The plumber (their subcontractor) thought he had to go through out new living room floor, which would have been a giant inconvenience since we have a concrete overlay. Fortunately, Enrique from Centex facilitated a solution that made it possible to fix the pipes without destroying our new floor. After an engineer checked things out, the Centex guys excavated a tunnel through bedroom closet to the spot underneath the living room where the pipes were switched. They had the work done in about 2 days. It did make a mess, but Centex covered the cost to have the floors professionally cleaned, so we are satisfied. read more

I recently used Centex to repair a foundation on a house I am trying to purchase in Round Rock. I am giving them 1 star for several reasons, here's why: 1. They are extremily messy and careless with their work. When confronted about spray paint on the siding of the house marking places to dig and install piers for the foundation repair, Centex denied they had anything to do with it and refused to remove it. 2. They were reckless with the interior of the house, destroyed a $2,000 tile floor with out even menting they were going to do so, an entry door, put holes in the walls, and took corners off the doors jams and walls. 3. Mud and concrete dust is everywhere in the house, all over the walls and even the celing. Food containers smashed into the dirt, along with completly destroying the landscaping with no attempt to fix it. 4. When Centex was asked to repair damages they caused (un-related to the foundation being leveled, these damages were caused gross negligence) they said they are not responsible. In what business is it okay or professional to not clean up anything, damage property, charge over $23,000 and they say it's up to you to take care of the rest? Thanks Centex for giving me a low-ball estimate so I would go with your company, and then charging 3x as much in the end and not even having the common decency to clean up after yourself. read more

I've worked with Centex several times and have always been IMPRESSED. Prompt, friendly, knowledgeable, whether slab or p & b. Isaac is a rockstar; all of their people go the extra mile to make sure everything is right, and none of them are afraid to get their hands dirty. (It's amazing what they can do, even with hard clay-laden dirt, in a tiny foundation hole, in the middle of winter.) These guys are one of the biggest operations in town, and are very reputable, and they have great attitudes. They really believe in helping their customers. read more

Don't know where to start. Been contacting Centex for 8 yrs. I have a warranty. My house has shifted dramatically. I have major cracks in most rooms that have kept expanding each year. First visit from owner said there were issues in how the work was originally done (not done right) but to fix anything I had to move out completely and then my house would look like a demolition site. If that's not enough to scare you from doing anything I don't know what would. I had just moved in and could not afford to do any of that. Years later I called again to get someone else to evaluate it. They said my house had settled even more because peers were off but no offer to help. Third time they tried to tell me it was because I had a water leak (just happened this summer). It was fixed. This time Nick, was helpful and said he would check things after everything was dry again. But in meantime, he suggested I put in gutters and a french drain to help things along which I did. He also said, I needed another peer to stabilize the house. He said he would send me a proposal. Not sure what that means. It was two months ago. I called him today and he told me he sent it. He told me to call the office and Stephanie said she had the wrong email. I gave it to her again and she would send right away. So far nothing. This company is a joke. I am tired of calling. No one follows up. Just giving me the run around for 8 yrs. I know if I was a new customer I would not be treated this way. They don't want to honor the warranty and just don't want to say it! I will not recommend them. read more

Nick came out on time and as scheduled. He measured the garage and explained the processes. An excellent estimate was submitted. We have other work that needs to be done before we can do work on the garage foundation. I will update the review after we have the work done. read more